product support engineer Work, Jobs in dundrod, ant (with Salaries)

Product Support Engineer
Mitie —Lurgan
- £41,097 a year
- 12 hour shift
- Communication skills
- Free parking
- Employee discount
4d
Project Support Coordinator
EOS —Banbridge
- Customer service
- English
Quick apply
1d
Application Support Engineer
Cantor Fitzgerald —Belfast
- Full-time
- Scripting
- Financial services
- Linux
Tier 1 Technical Support - Early Careers
Camlin Group —Lisburn
- Full-time
Quick apply
3rd Line Data Engineering Specialist (TOA for Northern Ireland Electricity)
BT —Belfast
- Azure
- AWS
- Computer networking
- Gym membership
Software Tester (Hybrid QA / Automation)
Freshteam —Belfast
- Full-time
Field Service Engineer - North East Ireland
Matthew Algie —Belfast
- £35,200 - £37,400 a year
- Weekends only
- Customer service
- Maintenance
- IT
- Annual leave
- Employee assistance programme
11d
Engineering Manager
Merchant Warehouse (NI) Ltd —Belfast
- Computer Science
- Master's degree
- Bachelor's degree
Quick apply
Apprentice Engineer-Northern Ireland
Pilgrim's Europe —Craigavon
- Full-time
- Communication skills
- Employee discount
Quick apply
4d
Process Performance Engineer
Airbus Belfast Limited —Belfast
- Full-time
- Engineering
- Assembly
- Continuous improvement
Multiskilled Engineer
Pilgrim's Europe —Ballymena
- Full-time
- IT
- Automotive diagnostics
Quick apply
7d
Incident Manager
Peak6 —Belfast
- Customer service
- Master's degree
- No degree
- Annual leave
- Flexible schedule
Digital Product Manager (hybrid/remote) (multiple levels) -
Allstate —Belfast
- Hybrid work
- Driving
- Product management
- Computer networking
- Employee assistance programme
11d
HR Business Partner
Ralliant —Belfast
- Bachelor's degree
- Human resources
- Business
Senior Software Engineer (Product)
Stora —Belfast
- From £75,000 a year
- Full-time
- Hybrid work
- Master's degree
- JavaScript
- Mentoring
- Annual leave
- Work from home
Manufacturing Engineer
Alternative Heat —Banbridge
- Full-time
Quick apply
1d
CAD Technician
Creagh Concrete —Toome
- Full-time
- AutoCAD
- CAD
- Organisational skills
Product Engineers – Java Spring Boot and Full Stack Opportunities -
Allstate —Belfast
- Java
- Annual leave
Product Line Manager - AI Software
Advanced Micro Devices, Inc —Belfast
- Computer Science
- Engineering
- Master's degree
Cybersecurity Engineer
Expleo —Belfast
- Master's degree
- Bachelor's degree
- IT

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product support engineer jobs near dundrod, ant

Product Support Engineer

Mitie -
Lurgan

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Job details

Permanent | Full-time
£41,097 a year
4 days ago

Benefits

Free parking
Employee discount
On-site parking

Qualifications

CCTV
Communication skills

Full job description

Product Support Engineer

MiTec, 1st Floor, Unit 9 Silverwood Business Park, 70 Silverwood Road, Lurgan, Craigavon, County Armagh, BT66 6SY, UK, Craigavon, Lurgan, United Kingdom

Salary: £41,097 per annum

Shift Pattern: Full time. Please note this is a 24/7, 365 role, for 42 hours per week. You will be working 12-hour shifts, Normally 2 weeks of days (7am-7pm) followed by 2 weeks of nights (7pm-7am)

The rolling pattern consists of Week 1 – Four shifts (Monday, Tuesday, Saturday & Sunday) Week 2 – Three shifts (Wednesday, Thursday, Friday)

100% office based

What is in it for you?

A competitive salary
A friendly and supportive team
Training, career development & progression
Overtime opportunities
A great selection of benefits incl. Access to on-line GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.
Free on-site parking

Key Purpose of the Job:

Working alongside the Customer Services and Scheduling departments to provide customer and engineering support in a timely and efficient manner. Reducing the amount of calls passed to field-based engineers by use of remote diagnostic tools and phone advice for security related product calls.

Key Job Responsibilities:

To provide technical support to end users and engineers both internally and externally.

To ensure prompt and accurate information is scheduled.

To prioritise workload and meet contractual deadlines.

To answer customer telephone calls ensuring internal customer service standards are met.

Any other reasonable requests from the line supervisors and Head of Service

Provide first line support to the customer to see if the call can be resolved before passing to the service team

To provide support to the Security Control Centre Team when required.

Essential Requirements for the Job:

Candidate to have a minimum of 3 years' Engineering experience across multiple disciplines including Intruder, CCTV, Access Control, Key Management and networks.

Customer focused

Good Level of PC skills / Microsoft products

Excellent telephone manner providing over the phone remote diagnostic.

Ability to work on your own and in a team environment

Strong interpersonal and communication skills

Ability to prioritise workloads to meet SLA requirements

Network/IP based product experience

Desirable Requirements for the Job:

Experience of CSL signalling device in relation to Intruder Alarm systems

Experience working on Enterprise-wide networked CCTV systems.

Experience of Remote programming of industry standards on Enterprise-wide networked Access control systems

Desirable Product Knowledge:

AMAG Symmetry Access Control/ Gallagher / Nedap

Milestone CCTV

Deister Key Management System

Allied Telesis

Additional Information:

If you're working history does not include experience at an engineer level in the required fields, your application is required to contain a personal statement detailing your work experience/skills that make you suitable for the position.

Applicants must have a 5-year checkable history.

You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.

Must currently hold SC clearance or be able to obtain the SC Clearance

Please note: We do not accept applications from anyone who has been unsuccessful at interview for the same grade role in the past 6 months.

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Refine Your Search

product support engineer jobs in dundrod, ant

Product Support Engineer

Project Support Coordinator

Application Support Engineer

Tier 1 Technical Support - Early Careers

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Software Tester (Hybrid QA / Automation)

Field Service Engineer - North East Ireland

Engineering Manager

Apprentice Engineer-Northern Ireland

Process Performance Engineer

Multiskilled Engineer

Incident Manager

Digital Product Manager (hybrid/remote) (multiple levels) -

HR Business Partner

Senior Software Engineer (Product)

Manufacturing Engineer

CAD Technician

Product Engineers – Java Spring Boot and Full Stack Opportunities -

Product Line Manager - AI Software

Cybersecurity Engineer

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