Helpdesk manager Work, Jobs in Dunfermline, Sct (with Salaries)

Telephone Helpdesk Assistant
Your Conveyancer Limited —Dunfermline
- From £25,000 a year
- Full-time
- Bilingual
- Customer service
- English
- Store discount
- Health & wellbeing programme
Quick apply
8d
Customer Service Support Agent
Improvement Service —Livingston
- £29,532 - £31,412 a year
- Hybrid work
- Customer service
- Organisational skills
- In-person
- Annual leave
7d
Senior Application Support Consultant
Symology Ltd —Falkirk
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Customer service
- Salesforce
- Communication skills
- Profit sharing
- Health & wellbeing programme
Quick apply
18h
Human Resources Adviser
NHS Scotland —Denny
- £34,544 - £43,039 a year
- Full-time
- Human resources
- Organisational skills
6d
Product Support Specialist - Institutions
Opus 2 —Edinburgh
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Product management
- Python
- Employee assistance programme
Quick apply
250916 (SM) Facilities Maintenance (CAFM) Manager
NHS Scotland —Lothian
- £52,845 - £61,466 a year
15h
Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Platform Analyst
HSBC Global Services Limited —Edinburgh
- Full-time
- Data analysis skills
- Project management
- Agile
3h
HR Services Administrator
Stantec —Edinburgh
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
7d
Building Maintenance Helpdesk Co-ordinator
Mitie —Edinburgh
- £16,771.86 a year
- Part-time
- Maintenance
- IT
- In-person
Digital Support Apprentice
QA Apprenticeships —Glasgow
- £14,560 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- IT
- Annual leave
Estates Assistant
Cushman & Wakefield —Edinburgh
- Microsoft Outlook
- Customer service
- English
Quick apply

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helpdesk manager jobs near dunfermline, sct

Telephone Helpdesk Assistant

Your Conveyancer Limited -
Dunfermline

Quick apply

Job details

Permanent | Full-time
From £25,000 a year
8 days ago

Benefits

Store discount
Health & wellbeing programme
Company pension
Company events
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Referral programme

Qualifications

Bilingual
Customer service
English
Data entry
Phone etiquette

Full job description

As a result of the recent progression of employees internally, we are delighted to be able to offer the opportunity for the right candidate to join our active and busy Telephone Helpdesk. As this role is predominantly telephone based, previous experience in customer service and on telephones is essential. Candidates selected for interview will use their CVs to show relevant experience in a similar role and will demonstrate that they are confident to support our clients on the telephone and be the friendly, helpful and informative voice of Your Conveyancer.

If you can demonstrate …

previous experience in a telephone based role;
commitment to a friendly and informative service to clients and borrowers;
a confident telephone manner;
willingness to learn new skills; and
a desire to work as part of a motivated and fast-paced team.

…we can offer you:

full training within a supportive and forward-thinking company and team; and
opportunities to fulfil your potential and grow within the company

Role Profile

Helpdesk Assistants are responsible for responding to all calls coming into the Remortgage department. Their role is crucial to supporting the Case Managers and enabling them to provide the best quality service to all clients.

Key responsibilities and duties include:

taking all calls incoming to the Remortgage department;
carrying out the Welcome Calls to verify information;
following the company’s Caller Verification Policy;
assisting callers by providing updates and responses to queries;
directing calls to Case Managers as required;
administrative tasks should as filing and downloading documents.

Please note that all offers of employment are subject to a criminal background check and provision of a credit report. Employment references will be required.

Job Types: Full-time, Permanent

Pay: From £25,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Health & wellbeing programme
Referral programme
Store discount

Work Location: In person

Quick apply

Refine Your Search

helpdesk manager jobs in dunfermline, sct

Telephone Helpdesk Assistant

Customer Service Support Agent

Senior Application Support Consultant

Human Resources Adviser

Product Support Specialist - Institutions

250916 (SM) Facilities Maintenance (CAFM) Manager

Deskside Support Engineer (Edinburgh)

Platform Analyst

HR Services Administrator

Building Maintenance Helpdesk Co-ordinator

Digital Support Apprentice

Estates Assistant

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