Learning and development specialist Work, Jobs in Dungannon, Tyr (with Salaries)

Customer Service Representative
Terex Corporation —Dungannon
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
- Employee stock purchase plan
Production Operative
Terex Corporation —Dungannon
- Full-time
- Hybrid work
- Free parking
- Employee stock purchase plan
Specialist Nurse
Sciensus —Dungannon
- From £34,000 a year
- Travel
- Patient care
- Acute care
- Annual leave
- Employee discount
Quick apply
14d
Cycle Counter
Terex Corporation —Dungannon
- Full-time
- Microsoft Excel
- Travel
- Organisational skills
- Free parking
- Employee stock purchase plan
10d
Painter
Terex Corporation —Dungannon
- Full-time
- Communication skills
- Employee stock purchase plan
- Employee discount
Sales Support (m/f/d)
Fastenal Europe —Dungannon
- Full-time
- Marketing
- Customer service
- English
Quick apply
1d
Design Engineer
Terex Corporation —Dungannon
- Full-time
- Engineering
- English
- No degree
- Employee stock purchase plan
- Referral programme
Commercial Aftermarket Sales Trainee
Terex Corporation —Dungannon
- Full-time
- Hybrid work
- Sales
- Assembly
- Travel
- Free parking
- Employee stock purchase plan
Technical Designer
Rosewood Bespoke Joinery Ltd —Cookstown
- £35,000 - £45,000 a year
- Full-time
- AutoCAD
- CAD
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
1d
Cost Accountant
Terex Corporation —Dungannon
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Oracle
- Employee stock purchase plan
Teacher - Special Educational Needs (Specialist Provision)
Education Authority —Lurgan
- £32,916 - £50,876 a year
- Full-time
- English
- Classroom experience
- IT
8d
Commissioning Engineer
Terex Corporation —Dungannon
- Full-time
- Computer literacy
- Maintenance
- Microsoft Office
- Employee stock purchase plan
Head of Construction Procurement
Education Authority —Omagh
- £65,226 - £68,475 a year
- Full-time
- Bachelor's degree
- Continuous improvement
- Contracts
7d
Technical Graduate Opportunities
Almac Group —Craigavon
- Full-time
- Analysis skills
- Bachelor's degree
- No degree
Senior Category Manager
Education Authority —Armagh
- £60,886 - £64,147 a year
- Full-time
- Continuous improvement
- Organisational skills
- Contracts
14d
Analytical Chemist – Mass Spectrometry
Almac Group —Craigavon
- Full-time
- Doctoral degree
Teacher (Specialist Provision - Autism/ Social Communication)
Education Authority —Craigavon
- £31,650 - £48,919 a year
- Full-time
- Classroom experience
- IT
- School
2d
Registered Service Manager, Cookstown
Autism Initiatives —Cookstown
- £33,583.53 a year
- Full-time
- Microsoft Office
- Annual leave
- Employee assistance programme
5d
Accounts Receivable Specialist
Terex Corporation —Craigavon
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Oracle
- Free parking
- Employee stock purchase plan
7d
Commercial Support & Logistics Manager
Terex Corporation —Omagh
- Full-time
- Microsoft Powerpoint
- English
- Microsoft Office
- Free parking
- Employee stock purchase plan
10d

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Customer Service Representative

Terex Corporation -
Dungannon

Apply Now

Job details

Full-time

Benefits

Employee stock purchase plan
Company pension

Qualifications

Microsoft Powerpoint
Microsoft Word
CRM software
Microsoft Excel
Microsoft Outlook
Customer service
ERP systems
Microsoft Office
Organisational skills
Communication skills
Time management
Office experience

Full job description

Job Description:

Join our team at Dungannon Business Park and embark on an exciting opportunity as we seek a skilled and dedicated Customer Service Representative (CSR) who will provide top-notch support to the worldwide Terex dealer network, addressing orders, enquiries, and essential business requirements. This role requires tenacity, diligence, resolve, determination, and perseverance. A strong work ethic, willingness to grow, and the ability to follow processes without shortcuts are essential to providing excellent service.

At Terex we believe in fostering a vibrant and inclusive work culture where every person is empowered to thrive. We're dedicated to driving quality, innovation, embracing diversity, and creating an environment where everyone feels valued and respected. We're committed to excellence in everything we do, and we're seeking talented individuals who share our passion and values to join our team.

Main Duties & Responsibilities

Provide a world-class level of Customer Service.
Provide effective customer solutions.
Manage dealer orders and parts Helpdesk tickets.
Address pricing and availability enquiries.
Liaise with internal departments and external suppliers.
Communicate efficiently and professionally with the dealer network, acting primarily as a virtual assistant.
Participate in customer service calls and identify areas for improvement.
Work as part of a team.
Process sales orders, returns, and service requests with accuracy and efficiency.
Monitor open orders and follow up on pending items to ensure timely fulfilment.

Basic Qualifications:

High School Diploma or GED required. Any combination of education and experience that provides the required knowledge, skills and abilities necessary to perform the duties of this position will be considered.
Proficiency in Microsoft Office suite (Word, Excel, Outlook, PowerPoint).
Three + years experience in a customer service & team oriented environment; preference for experience in specialized call center w/strong orientation for prompt accurate response.

Preferred Qualifications:

Experience working within a busy office environment.
Ability to meet deadlines.
Excellent organizational skills and ability to prioritize workload using own initiative.
Excellent verbal and written communication skills.
Must have the ability to be a good listener.
Excellent telephone manner.
Experience using ERP or CRM systems is preferred.

Knowledge, Skills and Abilities:

Self-motivated and ambitious.
Ability to work within a team.
Ability to work in a fluid environment with constantly changing priorities.
Strong time management skills.
Customer-focused mindset.
Action- and goal-oriented approach.
Clear communication skills.
Patience and attentiveness.
Highest level of integrity, honesty, and trust.
Strong problem-solving abilities.
Excellent listening skills.
Adaptability to new technologies and business systems.
Proactive in identifying and resolving issues.

The above position is not a hybrid role and will require in office hours at our Blankenbaker office location.

Why Join Us

We are a global company, and our culture is defined by our Values — Integrity, Respect, Improvement, Servant Leadership, Courage, and Citizenship. Check out this video! The Terex purpose
Safety is an absolute way of life. We expect all team members to prioritize safety and commit to Zero Harm.
Our top priority is creating an inclusive environment where every team member feels safe, supported, and valued.
We make a positive impact by providing innovative solutions, engaging our people, and operating in a sustainable way.
We are committed to helping team members reach their full potential.
Through innovation and collaboration, our vision remains forward-looking, and we aim to be a catalyst for change, inspiring others to build a better world for generations.
For more information on why Terex is a great place to work click on the link! Careers | Terex Corporate

This above description is non-exhaustive and there may be additional duties in accordance with the role.

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.
How to Apply
To apply for this role and view all available positions within Terex, please visit our careers page: http://jobs.terex.com

If you are interested in an open position but feel you may not meet all the listed qualifications, we still encourage you to apply.

Terex Overview:

Terex Corporation is a global leader in specialized equipment solutions, serving essential sectors such as emergency services, waste and recycling, utilities, and construction. Our diversified portfolio positions us in resilient, high-demand markets with strong long-term growth potential.

We design and manufacture advanced specialty vehicles—including fire, ambulance, and recreational vehicles—alongside waste collection vehicles, materials processing machinery, mobile elevating work platforms, and equipment for the electric utility industry. Through our global dealer, parts and service network and true value-creating digital solutions, we deliver best-in-class lifecycle support, helping customers maximize return on investment.

With a strong manufacturing footprint in the United States and operations across Europe, India, and Asia Pacific, Terex combines global reach with local expertise to capture opportunities worldwide. Our strategy is clear: exceed customer expectations, invest in innovation, leverage our diversified portfolio, and deliver consistent, profitable growth for our shareholders.

For more information, please visit www.terex.com.

Additional Information:

We see inclusion as a key to our success and are committed to actively foster a culture where every team member feels valued, listened to, and appreciated. We are committed to being fair and impartial in our decisions, ensuring equity within our workplace. As an Equal Opportunity Employer, employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability or other characteristics protected by law.

The Company offers competitive salaries, advancement opportunities, and a full range of benefits, including Westfield health care for you and your dependents, contributory pension scheme, life assurance cover, employee stock purchase plan and access to global learning and development programs offering accredited and specialist training.

Apply Now

Refine Your Search

learning and development specialist jobs in dungannon, tyr

Customer Service Representative

Production Operative

Specialist Nurse

Cycle Counter

Painter

Sales Support (m/f/d)

Design Engineer

Commercial Aftermarket Sales Trainee

Technical Designer

Cost Accountant

Teacher - Special Educational Needs (Specialist Provision)

Commissioning Engineer

Head of Construction Procurement

Technical Graduate Opportunities

Senior Category Manager

Analytical Chemist – Mass Spectrometry

Teacher (Specialist Provision - Autism/ Social Communication)

Registered Service Manager, Cookstown

Accounts Receivable Specialist

Commercial Support & Logistics Manager

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