Liaison Work, Jobs in Dungannon, Tyr (with Salaries)

Customer Service Coordinator - Jaguar Land Rover
Donnelly Group NI —Dungannon
- Full-time
- Customer service
- Administrative experience
- Driving
- Free parking
- Annual leave
Quick apply
4d
Customer Service Coordinator
Donnelly Group NI —Dungannon
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Free parking
- Annual leave
Quick apply
Transport Planner
Skea Eggs —Dungannon
- Full-time
- Management
- English
- In-person
- Life insurance
Quick apply
5d
Shift Manager
Radius CTS —Craigavon
- £50,000 - £55,000 a year
- Weekend availability
- Management
- Microsoft Office
- Organisational skills
- Health & wellbeing programme
- Sick pay
Quick apply
5d
SHEQ Manager
BIO CAPITAL LIMITED —Dungannon
- Travel
- Leadership
- Communication skills
Quick apply
HGV Driver (Days) - Fixed Term Contract
gategroup —Belfast
- £18 an hour
- Overtime
- Hospitality
- Bar
- Driving
- Free parking
- Annual leave
Quick apply
Production Planner
Creagh Concrete —Arboe
- Microsoft Excel
- Microsoft Office
- Administrative experience
Social Care Worker
Trinity Support and Care Services —Cookstown
- £31,050 a year
- Full-time
- In-person
- Employee assistance programme
Quick apply
5d
Head of Psychology Department
Education Authority —Omagh
- £32,916 - £50,876 a year
- Full-time
- Education
- No degree
- Organisational skills
1d
Project Design Engineer
CDE Group —Cookstown
- Full-time
- Hybrid work
- CAD
- Engineering
- Driving
- Free parking
- Annual leave
Quick apply
5d
Manufacturing Engineer
Terex Corporation —Omagh
- Full-time
- Oracle
- Engineering
- ERP systems
- Free parking
- Employee stock purchase plan
Graduate Electrical Engineer
CDE Group —Cookstown
- Full-time
- Hybrid work
- Engineering
- Electrical Engineering
- Free parking
- Annual leave
Quick apply

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Customer Service Coordinator - Jaguar Land Rover
Donnelly Group NI —Dungannon
A full driver’s licence as driving duties is involved. The role involves communicating with customers regarding vehicle issues, repair progress, and expected…
Quick apply
4d
Customer Service Coordinator
Donnelly Group NI —Dungannon
The role involves communicating with customers regarding vehicle issues, repair progress, and expected timelines, while ensuring that customer concerns and…
Quick apply

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liaison jobs near dungannon, tyr

Customer Service Coordinator - Jaguar Land Rover

Donnelly Group NI -
Dungannon

Quick apply

Job details

Full-time
4 days ago

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Private medical insurance
Employee discount
Enhanced maternity leave
Enhanced paternity leave
Life insurance
Referral programme
Sick pay

Qualifications

Driving Licence
Customer service
Administrative experience
Driving
Communication skills
Time management

Full job description

At Donnelly Group, we are recruiting for a motivated and customer-focused Customer Service Coordinator to join our award-winning Jaguar Land Rover Retailer of the Year team at our Dungannon showroom.

The Customer Service Coordinator acts as the key liaison between customers and the service department. The role involves communicating with customers regarding vehicle issues, repair progress, and expected timelines, while ensuring that customer concerns and requirements are clearly relayed to the service team.

The successful candidate will demonstrate excellent customer service skills, maintain clear and professional communication, and adopt a proactive, sales-focused approach to support both customer satisfaction and business objectives.

About The Role

Responsibilities:

Provide excellent customer service through professional communication via phone, online bookings, and face-to-face interactions.
Schedule and manage service appointments, including vehicle drop-offs and collections.
Liaise between customers and technicians to ensure clear communication regarding vehicle issues, progress, and repair timelines.
Keep customers informed throughout the repair process and ensure vehicles are ready within agreed timeframes.
Build and maintain strong customer relationships to encourage repeat business.
Promote and recommend relevant products, services, packages, and retail options where appropriate.
Coordinate with technicians regarding parts ordering and communicate any delays to customers.
Clearly explain completed work and associated costs to customers, ensuring transparency and satisfaction.
Process payments and maintain accurate service records and documentation.

What We’re Looking For

Previous two years experience in a customer facing, or administrative role.
A customer service champion with excellent communication skills.
Strong organisational abilities and attention to detail.
A team player who thrives in a busy, fast-paced environment.

What We Offer

Market-leading salary plus performance-related bonus
30 days annual leave
Pension provision
Life insurance cover
Healthcare benefits: Kingsbridge Hospital Diamond Club membership, Healthshield cashback & perks, access to discounted private healthcare scheme
Cycle to Work Scheme
Long Service Awards
Enhanced maternity & paternity leave
Job security, work-life balance, and clear career progression opportunities

Additional Information

This is not an exhaustive list of duties, and the post holder may be required to undertake other reasonable tasks as directed by the line manager.

Donnelly Group reserves the right to expand the short-listing criteria to facilitate the recruitment process.

Equal Opportunities

Donnelly Group is proud to be an equal opportunities employer. We value diversity and inclusion across our workforce.

Required Criteria

At least 2 years experience in a similar role
Knowledge of vehicle parts would be advantageous;
Ability to prove and demonstrate your experience in the provision of high levels of customer satisfaction
Excellent organisation and time management skills
Computer Literature and a working knowledge of Kerridge is preferable
Professionally presented and posses a good work ethic;

Skills Needed

Customer Service, Effective Listening, Exceeding Customer Expectations, Working Under Pressure, Planning and Organising

About The Company

The Donnelly Group has been synonymous with the motor industry in Northern Ireland since 1947 when Peter Donnelly started a vehicle repair and taxi business in Caledon on the border of Co Tyrone and Armagh.

Since then the Donnelly Group has become the largest family-owned automotive company in Northern Ireland.

We offer competitive salaries, industry-leading work-life balance, generous holiday allowance, continuous training and development, wide-ranging benefits, and an opportunity to give volunteering time back to the communities within which we serve through the Donnelly Group Foundation.

Company Culture

Our teams across all our branches get involved with fundraising for our nominated charity partner, through football tournaments, Donnelly Group bake-off events, dragon boat racing, abseiling, cycling events as well as having a ‘Foundation Day’; a paid day off, to get involved with community projects. We like to feel that we work hard and play hard.

Company Benefits

Vacation, Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Office perks, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Family and friends rates, Long service recognition, Employee Assistance Scheme, Perks Card, Wellbeing Scheme, Work With Charities, Social Opportunities, On the job learning, Progression opportunities, Access to Health & Wellbeing app, Long service awards, Service recognition increases to annual leave, Company employee App

Salary

Not disclosed

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liaison jobs in dungannon, tyr

Customer Service Coordinator - Jaguar Land Rover

Customer Service Coordinator

Transport Planner

Shift Manager

SHEQ Manager

HGV Driver (Days) - Fixed Term Contract

Production Planner

Social Care Worker

Head of Psychology Department

Project Design Engineer

Manufacturing Engineer

Graduate Electrical Engineer

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