Job Overview
We are seeking a highly capable and adaptable Multi‑Site Support Manager to join our leadership team here at Kellys Supermarkets. This role is designed to provide hands‑on operational support to our current Store Managers, ensure consistent standards across locations, and step in to lead any store during periods of absence, transition, or vacancy.
If a Store Manager position becomes permanently available, the successful candidate may be appointed as the full‑time Manager of that location.
This is a key role for someone who thrives in a dynamic environment, enjoys problem‑solving, and is committed to maintaining excellent customer service and operational performance across multiple stores.
Operational Support
- Provide day‑to‑day support to Store Managers across all locations.
- Liaise with senior management.
- Assist with staff training, performance management, and development.
- Support stores in meeting sales targets, operational KPIs, and customer service standards.
- Help implement company policies, procedures, and promotional activities consistently across all sites.
Manager Cover & Relief
- Step in as Acting Store Manager during planned or unplanned absences.
- Oversee all store operations including staffing, cash handling, stock management, and customer service.
- Maintain stability and consistency.
Leadership & Development
- Build strong working relationships with store teams and management.
- Identify operational challenges and work with Store Managers and senior management to develop solutions.
- Provide coaching, feedback, and leadership to ensure high performance across all stores.
Future Store Management
- Be prepared to assume full management responsibility for a store should a permanent vacancy arise.
- Demonstrate readiness through strong performance, leadership, and alignment with company values.
Skills & Qualifications
- Proven experience in retail management or a similar leadership role.
- Strong communication, organisational, and problem‑solving skills.
- Ability to adapt quickly to different store environments and team dynamics.
- Confidence in leading teams, making decisions, and managing operational priorities.
- Full flexibility to travel between store locations as required.
- A proactive, hands‑on approach with a commitment to delivering excellent customer service.
What We Offer
- A dynamic role with variety and responsibility.
- Opportunities for career progression into full Store Management and beyond.
- Supportive leadership and ongoing professional development.
- Competitive salary.
This role is ideal for someone with strong interest within retail seeking career progression in a strong local business.
Successful candidates will commute between our 13 sites based in Maghera, Castledawson, Magherafelt, Moneymore and Cookstown.
Job Type: Full-time
Pay: From £30,000.00 per year
Benefits:
- Company pension
- Free parking
- On-site parking
Experience:
- retail: 1 year (preferred)
- management/ supervisory : 1 year (preferred)
Licence/Certification:
- Full Driving Licence (required)
Work Location: On the road
