Application support analyst Work, Jobs in Dunkeswell, Dev (with Salaries)

Application Development & Support Analyst
Harris Fowler Ltd —Taunton
- Full-time
- Hybrid work
- SQL
- Scripting
- In-person
- Health & wellbeing programme
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7d

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Application Development & Support Analyst
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Application Development & Support Analyst

Harris Fowler Ltd -
Taunton

Quick apply

Job details

Full-time
7 days ago

Benefits

Health & wellbeing programme
Cycle to work scheme
Company pension

Qualifications

Power BI
Visual Basic
Business processes
SQL
Database management
IT support
Scripting
Communication skills
HTML

Full job description

Harris Fowler is a specialist Personal Injury and Clinical Negligence law firm, where our IT department plays a vital role in driving operational efficiency and innovation. We are seeking a technically minded individual to join our IT team as an Application Development & Support Analyst. This is a primarily office-based role in Taunton, Somerset, with hybrid working available following successful completion of probation. Applicants should live within a reasonable commuting distance of Taunton.

In this role, you will be responsible for supporting and developing our legal case management systems, providing day-to-day IT support across the business, and helping to improve business processes through technology. Experience with Visualfiles is highly desirable; however, we'd also like to hear from candidates who have developed or supported similar workflow or case management systems and are keen to learn and develop within our environment.

Job Description

Develop and maintain Visualfiles workflows, forms, templates and automation
Support and improve the firm's legal systems and business applications
Produce reports using SQL, Power BI and Excel
Provide day-to-day IT support to colleagues
Assist with system upgrades, testing and implementations
Support third-party system integrations
Create and maintain technical documentation
Deliver user training where required

Essential Skills & Experience

Development experience using Visual Basic (VB) or similar
Experience with workflow scripting and automation within a case management or business system
Experience of screen, document, and form creation and maintenance
Understanding of database management principles
Ability to create and maintain workflow and technical documentation
Comfortable working in a role that combines system development and general IT support
Strong problem-solving skills and attention to detail
Good communication skills, with the ability to explain technical issues

Desirable Skills & Experience

Knowledge of HTML (particularly in relation to forms and Form EVO)
SQL experience or familiarity
Experience working with Visualfiles or another legal / case management system
Experience within a legal or professional services environment

Why Join Us?
At Harris Fowler, you will have the opportunity to work in a collaborative and supportive environment where your ideas are valued, and your expertise directly contributes to our success. We invest in our people and our systems, ensuring you have the tools, training, and support you need to excel.

Benefits:

Company pension
Cycle to work scheme
Health & wellbeing programme

Application question(s):

Are you local to Taunton area or able to commute reliably?
Do you have experience with development experience using Visual Basic (VB) or similar?
Do you have experience with workflow scripting and automation within a case management or business system?
Do you have knowledge of HTML (particularly in relation to forms and Form EVO)?

Work Location: In person

Quick apply

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Application Development & Support Analyst

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