Engagement manager Work, Jobs in Dunsfold, Sry (with Salaries)

Freedom to Speak Up Guardian
The Guardian Service Ltd —Horsham
- £42,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Outlook
- Management
- Health & wellbeing programme
- Work from home
Quick apply
9h
Regional Operations Director - Places Leisure
Places for People —Camberley
- £80,000 - £90,000 a year
- Contracts
- Leadership
- Annual leave
- Employee discount
Head of Delivery
Ceox —Guildford
- Full-time
- Hybrid work
- Project management
- Agile
- Leadership
Quick apply
Client Excellence Manager
DGS —Horsham
- £35,000 - £43,000 a year
- Full-time
- Travel
- In-person
- Free parking
Quick apply
9d
Senior Schools Engagement Manager
WWF —Woking
- £45,167 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Teaching
- Annual leave
Project Manager
CGI —Leatherhead
- Full-time
- DevOps
- Agile
- Communication skills
Quick apply
Channel Partnership Manager
Mysoft —Fleet
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Employee assistance programme
Quick apply
Education Manager
Colgate-Palmolive —Surrey
- University
- Organisational skills
Reward and Wellbeing Manager
Brainkind —Burgess Hill
- £45,000 - £55,000 a year
- Full-time
- Free parking
- Annual leave
Assistant Site Manager
Dandara —Horsham
- £45,000 - £52,500 a year
- IT
- Construction
- Employee assistance programme
Engagement Manager - Professional
Colgate-Palmolive —Surrey
- Computer Science
- Marketing
- Project management
Senior Project Support Professional
BAE Systems —Frimley
- From £44,600 a year
- Hybrid work
- Organisational skills
2d
Cranleigh International Partnerships Manager
Cranleigh School —Cranleigh
- Weekend availability
- CRM software
- Microsoft Office
- Administrative experience
- Annual leave
12d
Strategic Partnerships Manager – UK&I
Enovis —Guildford
- Full-time
- Sales
- Business development
- Leadership
13d
Business Consultant
Actica Consulting —Guildford
- Full-time
- Hybrid work
- Communication skills
Quick apply
Assistive Technology Manager
Chailey Heritage Foundation —Lewes
- £42,000 - £49,000 a year
- Full-time
- Rehabilitation centre
- Communication skills
- Employee assistance programme
11d
People Operations Manager - Events
Sodexo —Ascot
- Up to £44,000 a year
- Weekend availability
- Microsoft Excel
- Driving
- Organisational skills
- Employee assistance programme
Quick apply
14d
Senior Client Engagement Manager
Microchip Technology —Wokingham
- Full-time
- Engineering
- Bachelor's degree
- Travel
Centre Manager
BCA —Hook
- £55,000 - £65,000 a year
- Monday to Friday
- Continuous improvement
- Travel
- IT
- Employee assistance programme
- Employee discount
Quick apply
5d
Senior Communications Officer (Adult Social Care Transformation Programme)
WSCC —Chichester
- No degree
- Communication skills
- Annual leave
- Employee discount
2d

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Freedom to Speak Up Guardian

The Guardian Service Ltd
Horsham

Quick apply

Job details

Permanent
£42,000 a year
9 hours ago

Benefits

Health & wellbeing programme
Company pension
Work from home
Company events
Private medical insurance
Life insurance
Referral programme
Sick pay

Qualifications

Microsoft Word
Microsoft Outlook
Management
GCSE
Microsoft Office
Organisational skills
Communication skills

Full job description

Job purpose

Provide independent, confidential liaison for all staff
Support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern to senior leaders promptly in accordance with agreed timescales following consent from employee
Surface issues for the organisation which might otherwise be unknown
Promote an environment of “Freedom To Speak Up” (FTSU)
Provide support for staff who feel unable to raise issues internally or without support
Present Board report to the Board bi-annually

Key internal organisational relationships

CEO, Director of Operations and Client Services, Director of Strategy and Business Development, Head of Communication, Marketing and Strategic Engagement, Operations Managers, Guardians, Business Partner - Data Analytics and Dialog, Business Partner - Finance, Business Partner – Project Management

Key external relationships

Senior Leadership Team, Non-Executive Director and Board, Contacting Employees, Key Client Contacts

Main duties

Promptly respond to initial telephone or email, contacts providing an empathic and non-judgemental approach
Arrange a face to face meeting as soon as possible to complete conversations with contacting employees at mutually convenient times and venues (on site or off site).
Maximise the use of telephone, Teams etc. to facilitate speedy resolution
Escalate issues of patient safety and care in line with the agreed timescales for an NHS Trust client
Escalate (anonymously when necessary) and remain in contact with the contacting employee and those in the escalation path to ensure a satisfactory resolution is agreed
When required facilitate a meeting between a contacting employee and a colleague, escalating formally their concern (with their permission) in line with the agreed escalation path
Present the Guardian service to staff groups as required and on a regular basis
Agree a level of visibility with the NHS Trust and deliver accordingly
Schedule site visits for promotion of the Guardian service
Participate in Client initiatives to improve the ‘speaking up culture’
Write and keep accurate records and contribute to the evaluation of the effectiveness of the service as required, ensuring that reports are completed and recorded in a timely and accurate way
Send out user satisfaction survey to contacting employees
Ensure that information and data are handled appropriately, and personal and confidential data are protected in line with GDPR requirements
Work in accordance with the Guardian Service policies and procedures

Experience

Essential

Proven management and organisational skills at a mid-management or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and
working on own initiative with minimal supervision

Required skills

Essential

Able to listen without interruption
Excellent verbal and written communication skills to liaise with a wide range of people
Ability to work flexibly to meet the needs of the
Business including occasional evening and weekend work where agreed with the employee/employer in advance
Self- motivated, confident to work on own initiative and in working alone
Able to build a rapport which demonstrates compassion and understanding
Be able to set boundaries, be concise, present information and be able to write reports using Microsoft Office tools.

Personal disposition

Be approachable, trusted and non-judgmental
High emotional intelligence
Enthusiastic and highly motivated
Empathic disposition
Completer/finisher attitude

Particular requirements for role

This role can involve meeting with and speaking to people who are very emotional, very upset or traumatised by current or previous events or who may be at a point of crisis

Job Type: Permanent

Pay: £42,000.00 per year

Benefits:

Company events
Company pension
Health & wellbeing programme
Life insurance
Private medical insurance
Referral programme
Sick pay
Work from home

Application question(s):

Do you have mid to senior management experience?
Are you able to commute within an hour across Sussex?

Work authorisation:

United Kingdom (required)

Work Location: On the road

Quick apply

Refine Your Search

engagement manager jobs in dunsfold, sry

Freedom to Speak Up Guardian

Regional Operations Director - Places Leisure

Head of Delivery

Client Excellence Manager

Senior Schools Engagement Manager

Project Manager

Channel Partnership Manager

Education Manager

Reward and Wellbeing Manager

Assistant Site Manager

Engagement Manager - Professional

Senior Project Support Professional

Cranleigh International Partnerships Manager

Strategic Partnerships Manager – UK&I

Business Consultant

Assistive Technology Manager

People Operations Manager - Events

Senior Client Engagement Manager

Centre Manager

Senior Communications Officer (Adult Social Care Transformation Programme)

I want to receive the latest job alerts for engagement manager in dunsfold, sry

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