Engagement specialist Work, Jobs in Dunsfold, Sry (with Salaries)

Client Excellence Manager
DGS —Horsham
- £35,000 - £43,000 a year
- Full-time
- Travel
- In-person
- Free parking
Quick apply
9d
Student Success Coach
University of Surrey —Guildford
- £32,080 - £36,636 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Relocation assistance
Reward and Wellbeing Manager
Brainkind —Burgess Hill
- £45,000 - £55,000 a year
- Full-time
- Free parking
- Annual leave
Compliance and Operations Manager
PLATINUM ECO SERVICES LTD —Worthing
- £40,000 - £45,000 a year
- Full-time
- Continuous improvement
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
4d
SEN Education and Engagement Specialist
Fresh Start in Education —Leatherhead
- £25 - £35 an hour
- English
- School
- Teaching
- Employee discount
Quick apply
Government Relations Specialist II
Honeywell —Bracknell
- Full-time
- Hybrid work
- Master's degree
- Administrative experience
- Analysis skills
- Work from home
Mental Health / Support Work
SCCU Group —Sussex
Quick apply
4d
Director of People & Culture
Caremark Limited —Worthing
- Up to £75,000 a year
- Full-time
- Hybrid work
- Human resources
- Free parking
- Annual leave
Quick apply
21h
Learning and Development Specialist
Healix International —Esher
- £35,000 - £50,000 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Communication skills
- Annual leave
- Employee discount
Quick apply
Agile Research Delivery Team Administrator B4
Royal Surrey NHS Foundation Trust —Guildford
- £29,812 - £32,715 a year
- Full-time
- IT
5d
Channel Partnership Manager
Mysoft —Fleet
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Free parking
- Employee assistance programme
Quick apply
Scrum Master
Roke —Woking
- Full-time
Marketing & Sales Executive
WNV-Systems —Horsham
- £28,500 - £32,500 a year
- Full-time
- Maintenance
- Microsoft Office
- Business development
- Annual leave
Quick apply
People Operations Manager
Alternative Airlines —Charlwood
- From £40,000 a year
- Hybrid work
- Human resources
- Communication skills
- Work from home
- Employee discount
Quick apply
8d
SEND Placements Coordinator
Surrey County Council —Woking
- From £55,486 a year
- Hybrid work
- Analysis skills
- Organisational skills
- Care plans
- Annual leave
- Employee assistance programme
Community Regeneration Specialist (Gorse Ride Development & Community Regeneration)
Wokingham Borough Council —Wokingham
- £46,142 - £51,357 a year
- Weekend availability
- Microsoft Office
- Project management
- Travel
- Flexible schedule
5d
Marketing Executive
Thetius —Horsham
- £30,000 - £35,000 a year
- Full-time
- Business development
- In-person
- Communication skills
Quick apply
5d
Learning Support Practitioner
Highfield and Brookham Schools —Liphook
- Part-time
- Childcare
- Working with children
- Classroom experience
- Free parking
- Life insurance
Quick apply
7d
Omnichannel Shopper Specialist (174087)
Colgate-Palmolive —Surrey
- Analysis skills
- Travel
- Marketing
4d
Outdoor Learning and Forest School Instructor
Salutem Care & Education —Billingshurst
- £25,500 a year
- Organisational skills
- Communication skills
- School
5d

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Client Excellence Manager

DGS -
Horsham

Quick apply

Job details

Permanent | Full-time
£35,000 - £43,000 a year
9 days ago

Benefits

Free parking
Company events
On-site parking

Qualifications

Driving Licence

Full job description

DG Solutions is a young, ambitious and rapidly growing business providing specialist B2B Dangerous Goods support, training and consultancy services across the UK and Europe. As we continue to expand, we are seeking an exceptional Client Excellence Manager to lead our client-facing operations and ensure we continue to deliver industry-leading service standards while achieving ambitious commercial growth targets.

This is a leadership role with responsibility for managing and developing a team of four Client Account Managers while overseeing the day-to-day commercial and operational performance of the business. You will be responsible for maintaining the integrity of our sales pipeline, ensuring our CRM remains accurate and effective, monitoring key performance indicators, and ensuring opportunities are consistently progressed from initial enquiry through to long-term client partnership.

Working closely with the Managing Director, Technical Excellence Manager and DG Consultants, you will drive revenue growth, identify new market opportunities, develop winning proposals for major organisations and public bodies, and ensure that every client receives an exceptional level of service. You will be accountable for maintaining demanding service standards, including rapid response times to enquiries and technical queries, proactive client engagement programmes, and the continual development of customer relationships across our portfolio.

Alongside your commercial responsibilities, you will have input on our operational excellence across our training and consultancy services, ensuring processes are efficient, documented and consistently delivered to the highest standards. You will take ownership of team performance, training and development, identify opportunities for continuous improvement, and ensure the business maintains the professionalism, responsiveness and attention to detail that our clients expect.

This role offers the opportunity to make a significant impact within a growing organisation where your leadership will directly influence client satisfaction, operational performance and commercial success. The position includes regular travel to our South Wales office, typically on a monthly basis, together with occasional international travel where required.

Responsibilities:

Manage the integrity of the Hubspot CRM Database by running routine reports and conducting quality checks to ensure that customer approaches/processing is correct and that all data is accurate and complete. Ensuring any errors are corrected immediately, collated and analysing trends to ensure any training gaps are identified and addressed for each team member.
Responsible for achieving growth targets for revenue year-on-year.
Responsible for investigating, scoping and proposing new target markets and recommending approach/marketing strategies to make progress on those markets.
Responsible for developing technically and operationally tailored proposals for large organisations/public bodies with a proven success rate of over 75%.
Responsible for ensuring industry-leading excellence in our client experience, and Client care KPIs are met.
Responsible for ensuring DG Consultant utilisation is maintained at 75-90%
Responsible for reviewing each customer account, every 12 months to ensure best-service and maximum offering is made of our product range.
Oversee new leads on CRM, ensuring that potential leads are researched, added and progressed at a steady rate to maintain sales pipeline (c. 15 new approaches per person, per day).
Oversee the DGS Inboxes to ensure that new enquiries, and support queries are consistently answered swiftly and to an exceptional standard
Lead the day-to-day running of the office and ensure any issues are troubleshooted, recorded and communicated to Managing Director.

Pay: £35,000.00-£43,000.00 per year

Benefits:

Company events
Free parking
On-site parking

Application question(s):

Do you hold a full UK driving license?

Work Location: In person

Quick apply

Refine Your Search

engagement specialist jobs in dunsfold, sry

Client Excellence Manager

Student Success Coach

Reward and Wellbeing Manager

Compliance and Operations Manager

SEN Education and Engagement Specialist

Government Relations Specialist II

Mental Health / Support Work

Director of People & Culture

Learning and Development Specialist

Agile Research Delivery Team Administrator B4

Channel Partnership Manager

Scrum Master

Marketing & Sales Executive

People Operations Manager

SEND Placements Coordinator

Community Regeneration Specialist (Gorse Ride Development & Community Regeneration)

Marketing Executive

Learning Support Practitioner

Omnichannel Shopper Specialist (174087)

Outdoor Learning and Forest School Instructor

I want to receive the latest job alerts for engagement specialist in dunsfold, sry

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