Cloud analyst Work, Jobs in Dunston, Twr (with Salaries)

Technical Support Analyst
MB&G Insurance —Wallsend
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Employee discount
Quick apply
13h
Cyber Security Analyst L1
Aspire Technology Solutions —Gateshead
- £33,350 - £39,100 a year
- Night shift
- Travel
- IT
- Communication skills
- Free parking
- Annual leave
Quick apply
Cyber Security Analyst L3
Aspire Technology Solutions —Gateshead
- £45,000 - £60,000 a year
- Full-time
- Travel
- Communication skills
- Free parking
- Annual leave
Quick apply
24/7 IT Analyst
Aspire Technology Solutions —Gateshead
- £28,200 - £36,000 a year
- Full-time
- Travel
- Organisational skills
- Free parking
- Annual leave
Quick apply
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Quick apply
Farming Statistics Analysts
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £37,080 a year
- Part-time
- Microsoft Excel
- Microsoft Access
- Doctoral degree
Infrastructure and Workplace Manager
Everything Managed Group —Newcastle upon Tyne
- £45,000 a year
- Full-time
- Microsoft Access
- Azure
- Management
Quick apply
4h
Business Analyst - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- AWS
- APIs
Software Developer - Industrial IoT Platform (GDN)
J R Dynamics Ltd —Cramlington
- £35,000 - £55,000 a year
- Full-time
- Computer Science
- Engineering
- English
- Free parking
Quick apply
10d
Professional Services Engineer
Elevate Technology Group —Cramlington
- £30,000 - £35,000 a year
- Mentoring
- Computer networking
- IT
- Gym membership
CRM Business Analyst
Sage —Newcastle upon Tyne
- Customer service
- Salesforce
- Project management
Fraud Proactive Protection Lead
HM Revenue and Customs —Newcastle upon Tyne
- £58,541 - £72,711 a year
- Part-time
- Hybrid work
- Data analysis skills
- English
- Presentation skills
- Work from home
7h
Senior Portfolio Analyst
LeoVegas UK —Newcastle upon Tyne
- Full-time
- Hybrid work
- English
- SQL
- Mentoring
- Free parking
- Annual leave
Senior Business Analyst - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Salesforce
- AWS
Product Owner - Newcastle
Accenture —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- AWS
- Continuous improvement
Data Engineer Apprentice
believe housing —Bishop Auckland
- £24,454 a year
- Hybrid work
- SQL
- APIs
- Python
- Annual leave
14d
Automation Tester (Azure) || Must be Security Cleared
Amber Labs —Newcastle upon Tyne
- Azure
- APIs
- Agile
- Annual leave
- Employee discount
Quick apply
Infrastructure & Operations Engineer
Piramal Healthcare UK Limited —Morpeth
- Oracle
- Windows
- APIs
Lead Frontend Engineer - Java & Open Source (Private & FS)
Version 1 —Newcastle upon Tyne
- Full-time
- Java
- AWS
- JavaScript
- Employee assistance programme
- Employee discount
Quick apply
Senior Oracle Cloud Financials & Tax Functional Support Consultant
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- AWS
- Analysis skills
Quick apply

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cloud analyst jobs near dunston, twr

Technical Support Analyst

MB&G Insurance
Wallsend

Quick apply

Job details

Permanent | Full-time
£30,000 - £35,000 a year
13 hours ago

Benefits

Free parking
On-site gym
Company pension
Company events
Private medical insurance
Employee discount
Life insurance
Referral programme
On-site parking

Qualifications

Jira
Desktop support
TCP
Azure
Operating systems
Customer service
Windows
Technical support
ITIL
IT support
Computer networking
DNS
SharePoint
ServiceNow
TCP/IP
Communication skills
Active Directory
Intune
Help desk
VPN

Full job description

Job Title: Technical Support Analyst

Our business has a great opportunity that has arisen for a full time, experienced individual to join our team in Newcastle. The role of Technical Support Analyst is a fantastic opportunity for anyone who is looking to take the next step forward in their current role, or for an individual experienced in a hands-on technical support or service desk environment who is looking for more autonomy and challenge in their day-to-day job.

Working for a well-established local firm, you will be afforded the opportunity to not only be part of the journey, but help in deciding which directions the firm goes in.

Job Summary

A permanent role provides first- and second-line technical support to users across the business, working closely with internal teams and outsourced IT providers. The role ensures systems remain available, reliable and secure, while also helping to support project teams with their technical requirements and assist with system setup, testing, and implementation activities.

Key Tasks of role:

Provide technical support to users via phone, email, and chat channels
Diagnose and troubleshoot hardware, software, and network issues in a timely manner
Log, manage, and update incidents using helpdesk or ticketing systems
Work alongside outsourced IT support providers to coordinate issue resolution
Escalate complex or unresolved issues to internal teams or third-party vendors
Install, configure, and maintain IT systems, devices, and business applications
Support project delivery by assisting with system Improvements, setups, testing, and rollouts
Communicate solutions clearly to users, avoiding technical jargon where possible
Maintain accurate documentation of issues, fixes, and support procedures
Identify recurring issues and recommend improvements to systems and processes

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation

Required Knowledge and Technical Skills

2-3 years’ experience in a hands-on technical support or service desk environment

Strong troubleshooting and problem-solving skills

Experience with helpdesk or ticketing systems and familiarity with ITIL processes

Working knowledge of Windows environments and common business applications

Experience supporting users in a business environment

Ability to work collaboratively with internal teams and third-party providers

Experience supporting cloud-based environments (e.g. Microsoft Azure)

Strong communication skills, with the ability to explain technical issues to non-technical users

Microsoft 365 suite - including exchange, teams, SharePoint

Active Directory/Entra ID

Windows operating systems (desktop/laptop support)

Basic networking knowledge (e.g. TCP/IP, DNS, VPNs)

Endpoint/device management tools (e.g. Intune – desirable)

Helpdesk/ticketing systems (e.g. ServiceNow, Jira Service Management)

Customer-focused and responsive

Proactive and solution-oriented

Well-organised with strong attention to detail

Able to manage multiple priorities effectively

Committed to continuous improvement

Pay: £30,000.00-£35,000.00 per year

Benefits:

Company events
Company pension
Employee discount
Free parking
Life insurance
On-site gym
On-site parking
Private medical insurance
Referral programme

Work Location: In person

Quick apply

Refine Your Search

cloud analyst jobs in dunston, twr

Technical Support Analyst

Cyber Security Analyst L1

Cyber Security Analyst L3

24/7 IT Analyst

Technology Analyst - Operations (UK Remote)

Farming Statistics Analysts

Infrastructure and Workplace Manager

Business Analyst - Newcastle

Software Developer - Industrial IoT Platform (GDN)

Professional Services Engineer

CRM Business Analyst

Fraud Proactive Protection Lead

Senior Portfolio Analyst

Senior Business Analyst - Newcastle

Product Owner - Newcastle

Data Engineer Apprentice

Automation Tester (Azure) || Must be Security Cleared

Infrastructure & Operations Engineer

Lead Frontend Engineer - Java & Open Source (Private & FS)

Senior Oracle Cloud Financials & Tax Functional Support Consultant

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