It manager Work, Jobs in Dunston, Twr (with Salaries)

IT Service Operations Manager, 6 Month Fixed Term
Newcastle Building Society —Newcastle upon Tyne
- £55,819 - £77,083 a year
- Full-time
- Hybrid work
- IT
- Annual leave
- Employee assistance programme
6d
IT Delivery - Delivery Manager
Parkdean Resorts —Newcastle upon Tyne
- £70,000 a year
- Azure
- Agile
- Communication skills
- Store discount
- Employee assistance programme
Quick apply
IT Manager
turn IT on —Sunderland
- £33,000 - £41,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Quick apply
IT Support Manager
Pepes Piri Piri —Sunderland
- £26,343.44 - £56,317.76 a year
- Temporary
- Computer Science
- Bachelor's degree
- Computer networking
Quick apply
9d
ITSM Problem Manager
NHS Business Services Authority —Newcastle upon Tyne
- £49,387 - £56,515 a year
- Full-time
- Hybrid work
- Maintenance
- IT
- Communication skills
- Employee discount
- Flexible schedule
10d
Infrastructure and Workplace Manager
Everything Managed Group —Newcastle upon Tyne
- £45,000 a year
- Full-time
- Microsoft Access
- Azure
- Management
Quick apply
5h
System Installation Supervisor
Admiral Slots —Gateshead
- £42,000 a year
- Full-time
- Supervising experience
- Travel
- Computer networking
Quick apply
IT Operations Lead
END —Washington
- Full-time
- Management
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
2d
Technical Change Enablement Manager
Infected Blood Compensation Authority —Newcastle upon Tyne
- £47,258 a year
- Full-time
- Presentation skills
- Agile
- Leadership
- Annual leave
13d
Service Delivery Manager
iamproperty & iamsold —Newcastle upon Tyne
- Full-time
- Mentoring
- IT
- In-person
- Annual leave
Quick apply
9d
IT Team Lead - Desktop Services
Mott MacDonald —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Customer service
- Employee discount
Platform Operations Manager
HM Revenue and Customs —Newcastle upon Tyne
- £58,541 - £64,624 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
6d
Software Asset & Configuration Lead
Methods Business and Digital Technology —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Head of Service Delivery Management - Oracle
Version 1 —Newcastle upon Tyne
- Full-time
- Hybrid work
- Oracle
- Management
- AWS
Quick apply

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Answer customer calls in a professional and friendly manner, acting as a first point of contact for RealProtect customers and IR engagements.
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Methods Business and Digital Technology —Newcastle upon Tyne
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IT Service Operations Manager, 6 Month Fixed Term

Newcastle Building Society -
Newcastle upon Tyne

Apply Now

Job details

Full-time
£55,819 - £77,083 a year
6 days ago

Benefits

Cycle to work scheme
On-site gym
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Gym membership
Paid volunteer time
Car scheme

Qualifications

ITIL
IT

Full job description

Job Posting Title

IT Service Operations Manager, 6 Month Fixed Term

Salary Band

£55,819 - £77,083

Grade: MP1

Job Description

About the Role
As an interim IT Service Operations leader, you will provide stability, direction, and continuity across IT services. You will be responsible for ensuring that IT services are consistently reliable, well-governed, and aligned with regulatory and compliance standards, while maintaining a strong focus on user experience and business enablement.

In this role, you will oversee both day-to-day service operations and the effectiveness of service management practices. You will proactively identify opportunities to enhance service resilience, efficiency, and control, implementing practical improvements that deliver measurable value.

This position requires a hands-on leader who can balance strategic oversight with operational delivery.

You will bring proven experience from regulated environments, applying best practices to embed robust governance, strengthen service performance, and ensure continuity across the IT landscape.

About You
We are looking for an experienced IT service professional with a strong background in service delivery. You will have successfully operated within regulated environments, ideally Financial Services, and bring a proven ability to stabilise and enhance live service operations.

You should have a deep understanding of ITIL service management practices and a track record of driving meaningful service improvements. Comfortable working at both a strategic and hands-on level, you can quickly assess situations, prioritise effectively, and implement pragmatic solutions that deliver real impact.

Experienced in working with service reporting, MI, and operational insights, and understand the importance of governance, risk, and control frameworks you should also have the ability to translate data into actionable improvements.

About Us
The Newcastle Building Society Group comprises of Newcastle Building Society, Manchester Building Society, Newcastle Financial Advisers and Newcastle Strategic Solutions. Our purpose, connecting our communities with a better financial future inspires and directs our activities.

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.

What do you get in return? As well as receiving a competitive annual salary based on above-market pay scales, our reward package includes:

Financial

Corporate bonus scheme (on target 10%, up to a maximum 15%)
Pension scheme (up to 9% employer contribution)
Annual performance related pay reviews
Colleague mortgage scheme
Electric car salary sacrifice scheme
Life assurance (4x salary) and income protection
Access to our financial advisers
Access to a range of high street and online discounts

Work/Life Balance

A 35-hour weekly contract - We are happy to talk flexible working and welcome discussions
30 days’ annual leave + bank holidays
The option to buy and sell up to 5 days’ holiday
Hybrid working (typically 3 days’ home based)
Above statutory family leave entitlement - 3 months full pay, 3 months half pay, regardless of gender or route to parenthood

Health and Wellbeing

Private medical insurance
Access to a health cash plan through a Medicash scheme
Access to an employee assistance programme
Free onsite gym at our Cobalt head office and access to discounted gym’s
Two paid volunteering days’ each year
Cycle to work scheme

Recognising there’s no one-size-fits-all approach to recruitment, we’re committed to ensuring every candidate has the opportunity to showcase their full potential throughout the recruitment process. We strive to make our processes as accessible as possible, if there are any ways in which we can provide support or make adjustments, we would love to discuss this with you, you can contact your Recruiter for this vacancy at [email protected]

Company:

Newcastle Strategic Solutions Limited

Apply Now

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it manager jobs in dunston, twr

IT Service Operations Manager, 6 Month Fixed Term

IT Delivery - Delivery Manager

IT Manager

IT Support Manager

ITSM Problem Manager

Infrastructure and Workplace Manager

System Installation Supervisor

IT Operations Lead

Technical Change Enablement Manager

Service Delivery Manager

IT Team Lead - Desktop Services

Platform Operations Manager

Software Asset & Configuration Lead

Head of Service Delivery Management - Oracle

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