We are looking for an enthusiastic and values-driven professional to join us in strengthening how we learn,improveand deliver high-quality care across the Trust. This role is ideal for someone who is passionate about turning insights into meaningful changes thatbenefitpatients,teamsand services.
In this role, you will be centrally involved in the development and delivery of the Trust's prioritised Quality Assurance Programmes, ensuring learning is embedded, impactful, and aligned with organisational priorities. You will also play a vital part in the development,coordinationand monitoring of the Trust-wide Organisational Learning Group, contributing to associated improvement plans that drive meaningful change. You will act as a specialist source of clinical effectivenessexpertise, providing advice, raising awareness, and delivering engagingin housetraining to healthcare professionals across disciplines. Your work will directly support improvements in the quality and safety of clinical care for our patients.
We are particularly keen to hear from people who:
Are motivated by continuous learning and improvement, not just assurance or inspection , Enjoy working with teams to embed change and influence practice , Can translate complex information into clear, practical insights , Value collaboration, curiosity, and improving patient safety through shared learning.
The key responsibilities of the post is supporting and enhancing the profile of Trust wide learning and clinical effectiveness within the Trust. They will have Key involvement in the development and delivery of the Trust prioritised Quality Assurance Programmes. Key involvement in the development and monitoring of the Trust wide Organisational Learning Group and any associated improvement plans. They will be responsible for providing specialist clinical effectiveness advice, awareness and training (via in house training) to healthcare professionals, with the aim of improving the quality of clinical care for patients. They will be involved in the collection, collation and analysis of any learning activity, this could include clinical effectiveness data and learning from serious incidents.
They will be responsible for communicating and tracking both clinical effectiveness findings and learning orally and in writing to multidisciplinary audiences.
This role will suit someone who thrives in a people-focused, improvement-oriented environment, where success is measured by the difference made to patient care rather than the production of reports or systems.
The roleit is centred on understanding learning from practice, supporting improvement and helping clinical teams embed change in real-world settings.
We are the Mental Health & Learning Disability NHS Trust for County Durham and Darlington, Teesside, North Yorkshire, York and Selby.
From education and prevention, to crisis and specialist care -our talented and compassionate teams work in partnership with our patients, communities and partners to help the people of our region feel safe, understood, believed in and cared for.
We nurture the recovery journey of anyone in need of our help. In Our Trust, everyone has a say in how they are supported and treated because we listen to every person in our care until they feel understood. Our patients, their families and carers work together with us towards better mental health.
We're committed to new thinking that improves the wellbeing of our region. We connect with our communities and partners to get mental health care right, in areas that really need it.
We won't rest until everyone in our region has the mental health care they need, to lead their best possible life.
For further details / enquiries please contact:Claire Johnson [email protected] McCrindle [email protected]
03 June 2026
Agenda for change
Band 5
£32,073 to £39,043 a year per annum
Permanent
Full-time
346-CORP-018-26-B
Tarncroft, Lanchester Road Hospital
Lanchester Road
Durham
DH1 5RD
United Kingdom
Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
Due to the nature of the role it is essential that applicants are able to travel independently across the locality and have access to a suitable vehicle for business purposes. If necessary, adjustments can be considered in accordance with the Equality Act 2010.
Please refer to the attached job description and person specification for further detailed information to ensure that you meet the role criteria before applying.
You must have the Right to Work in the UK in order to be successfully appointed to this role. Please note, this role does not meet the required eligibility criteria for sponsorship under the Skilled Worker visa and therefore the Trust is unable to offer sponsorship for this particular role.
- Able to use data sampling and data collection methods
- Data analysis to complete frequencies, distributions and percentages and display these as graphs and charts
- Able to apply systematic decision-making whilst reviewing complex and, occasionally conflicting information from a number of sources
- Able to impart difficult / complex information to a wide audience
- Capacity to work confidently and competently with complex computerised datasets
- Standard level of keyboard skills that include the ability to enter information accurately.
- Strong project management skills
- Working to tight deadlines and able to work autonomously
- Good organisational skills with the ability to plan and execute a number of overlapping projects
- Good time management and prioritisation skills with the ability to plan ahead to meet tight deadlines without compromising standards
- Positive attitude and flexible approach to working; able to re-organise tasks as appropriate in response to changing demands
- Able to arrange meetings/events and co-ordinate attendance
- Able to communicate clearly and professionally with a wide range of people including hospital staff, clinicians and consultants
- Able to summarise information whilst retaining meaning
- Good oral communication skills including professional telephone manner and informal and formal presentation skills
- Able to use tact and diplomacy in communicating information
- Able to persuade and influence others to contribute in projects
- Able to work independently whilst remaining a cohesive team member
- Able to complete tasks with good attention to detail and to a high level of accuracy
- Able to deal confidentially with personal and sensitive information.
- Able to adhere to set guidelines and procedures
- Awareness of the assurance processes around clinical effectiveness, clinical audit, patient safety, patient experience
- Advanced level of MS Word, Excel, PowerPoint, Internet, Email and Outlook
- Knowledge of Integrated Governance
- Degree in relevant subject area or comparable experience
- Proven qualification in Clinical Audit
- Proven experience working in a clinical effectiveness role or related healthcare role
- A minimum of 3 years' experience working in a clinical audit and/ or clinical effectiveness role
- Able to use data sampling and data collection methods
- Data analysis to complete frequencies, distributions and percentages and display these as graphs and charts
- Able to apply systematic decision-making whilst reviewing complex and, occasionally conflicting information from a number of sources
- Able to impart difficult / complex information to a wide audience
- Capacity to work confidently and competently with complex computerised datasets
- Standard level of keyboard skills that include the ability to enter information accurately.
- Strong project management skills
- Working to tight deadlines and able to work autonomously
- Good organisational skills with the ability to plan and execute a number of overlapping projects
- Good time management and prioritisation skills with the ability to plan ahead to meet tight deadlines without compromising standards
- Positive attitude and flexible approach to working; able to re-organise tasks as appropriate in response to changing demands
- Able to arrange meetings/events and co-ordinate attendance
- Able to communicate clearly and professionally with a wide range of people including hospital staff, clinicians and consultants
- Able to summarise information whilst retaining meaning
- Good oral communication skills including professional telephone manner and informal and formal presentation skills
- Able to use tact and diplomacy in communicating information
- Able to persuade and influence others to contribute in projects
- Able to work independently whilst remaining a cohesive team member
- Able to complete tasks with good attention to detail and to a high level of accuracy
- Able to deal confidentially with personal and sensitive information.
- Able to adhere to set guidelines and procedures
- Awareness of the assurance processes around clinical effectiveness, clinical audit, patient safety, patient experience
- Advanced level of MS Word, Excel, PowerPoint, Internet, Email and Outlook
- Knowledge of Integrated Governance
- Degree in relevant subject area or comparable experience
- Proven qualification in Clinical Audit
- Proven experience working in a clinical effectiveness role or related healthcare role
- A minimum of 3 years' experience working in a clinical audit and/ or clinical effectiveness role
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Tees Esk and Wear Valleys NHS Foundation Trust
Tarncroft, Lanchester Road Hospital
Lanchester Road
Durham
DH1 5RD
United Kingdom
https://www.tewv.nhs.uk/ (Opens in a new tab)
Tees Esk and Wear Valleys NHS Foundation Trust
Tarncroft, Lanchester Road Hospital
Lanchester Road
Durham
DH1 5RD
United Kingdom
https://www.tewv.nhs.uk/ (Opens in a new tab)
