Senior it support Work, Jobs in Durham, Dur (with Salaries)

Senior IT Support Technician
David Gray Solicitors LLP —Newcastle upon Tyne
- £32,000 a year
- Full-time
- Driving
- Travel
- SharePoint
Quick apply
3d
Business Support Officer
Moving On Durham —Durham
- £27,000 - £31,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
4d
IT Support Engineer
ADNS Group —Middlesbrough
- £27,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
6d
Student Records Coordinator
Durham University —Durham
- £27,319 - £30,378 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Access
- English
- Annual leave
- Employee assistance programme
13d
Compliance and Service Improvement Officer
Sherburn House Charity —Durham
- £39,545 a year
- Full-time
- Data analysis skills
- Project management
- IT
Quick apply
9d
IT Systems Manager
Disturbia —Cramlington
- Full-time
- Hybrid work
- Microsoft Excel
- Windows
- IT
- Annual leave
- Employee discount
Quick apply
IT Operations Lead
END —Washington
- Full-time
- Management
- IT
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
12d
Head of Collections
Auxillis —Peterlee
- £75,000 a year
- Travel
- Leadership
- Negotiation
- Free parking
- Annual leave
Quick apply
5d
Porter
Spire Healthcare —Washington
- Weekend availability
- Customer service
- Driving
- Organisational skills
- Annual leave
6d
Data and Evaluation Manager
North East Screen —Sunderland
- From £38,424 a year
- Full-time
- Data analysis skills
- Business development
- Analysis skills
Quick apply
IT Manager
turn IT on —Sunderland
- £33,000 - £41,000 a year
- Full-time
- Customer service
- Computer networking
- IT
- Employee assistance programme
- Employee discount
Quick apply
VacancyTitle: Assistant Group Treasurer
Northumbrian Water/Essex & Suffolk Water —Durham
- £90,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Banking
- Annual leave
- Employee assistance programme
9d
IT and Digital Project Manager
Gateshead Council —Gateshead
- £39,152 - £41,771 a year
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Agile
- Annual leave
- Employee discount
9d
3rd Line Network Support Engineer
Aspire Technology Solutions —Gateshead
- From £40,000 a year
- Full-time
- Travel
- Mentoring
- Computer networking
- Free parking
- Annual leave
Quick apply
8d
Senior IT Service Continuity Manager
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £62,000 - £69,105 a year
- Part-time
- Presentation skills
- IT
- Leadership
- Employee assistance programme
- Employee discount
6d
Data Compliance Officer
Infected Blood Compensation Authority —Newcastle upon Tyne
- £38,105 a year
- Full-time
- Presentation skills
- Computer skills
- Annual leave
Administrator (Staffing Service)
Durham University —Durham
- £25,844 - £26,663 a year
- Full-time
- Hybrid work
- Microsoft Word
- English
- University
- Annual leave
- Employee assistance programme
Finds Liaison Assistant
Durham County Council —Durham
- £26,403 - £28,598 a year
- Temporary
- Hybrid work
- Communication skills
- Annual leave
9d
Service Manager - Housing Customer Contact
Gateshead Council —Gateshead
- £54,495 - £57,937 a year
- Full-time
- Hybrid work
- CRM software
- No degree
- Communication skills
- Annual leave
- Employee discount
5d
VacancyTitle: Resource Planning Lead
Northumbrian Water/Essex & Suffolk Water —Durham
- £40,120 - £47,200 a year
- Full-time
- Microsoft Excel
- Microsoft Office
- Leadership
- Annual leave
- Employee assistance programme
2d

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Senior IT Support Technician

David Gray Solicitors LLP
Newcastle upon Tyne

Quick apply

Job details

Full-time
£32,000 a year
3 days ago

Qualifications

Microsoft Windows Server
Driving Licence
DHCP
Driving
Remote access software
DNS
SharePoint
IT
VMWare
Active Directory
Intune
VPN

Full job description

We are looking for a Senior IT Support Technician to join our in-house IT team. This is a hands-on role supporting the day-to-day delivery of IT services across the firm while also contributing to infrastructure improvements and ongoing projects.

You will work closely with the IT Manager to ensure systems are reliable, secure, and fit for purpose, while providing a high standard of support to staff across all departments.

This is an excellent opportunity for someone who enjoys a varied role, combining user support, infrastructure work, and project involvement.

Key Responsibilities

User Support & Service Delivery

Provide first and second line support across hardware, software, and core business systems
Support Remote Desktop and VPN access for remote users
Troubleshoot and resolve issues efficiently, taking ownership through to resolution
Maintain clear documentation and contribute to user guides where needed

Infrastructure & Systems

Assist with the management of servers, virtual machines, storage, and backups
Carry out routine maintenance, patching, and system checks
Support the diagnosis and resolution of system issues and outages

Security & Compliance

Apply and maintain IT security best practices
Support patching, vulnerability remediation, and endpoint protection
Assist in maintaining compliance with regulatory and security standards

Projects & Improvements

Support delivery of IT projects, including upgrades, migrations, and new systems
Contribute ideas to improve efficiency, reliability, and user experience
Assist with testing, rollout, and user adoption of new technologies

Supplier Management

Work with third-party providers to resolve issues and deliver services
Ensure incidents and requests are followed through and communicated clearly

Equipment & Office Support

Maintain office IT equipment including laptops, desktops, printers, and meeting room technology
Support new starters and leavers with device setup and access
Assist with occasional hardware logistics and replacements

What We’re Looking For

We’re looking for someone who is proactive, approachable, and comfortable working across both support and infrastructure. You should be confident managing your own workload and communicating clearly with both technical and non-technical users.

You’ll ideally have experience with:

Supporting Remote Desktop Services (RDS) and VPN access
Microsoft 365 administration, including Exchange Online, SharePoint, Intune and Entra ID
Virtualised environments (VMware or Hyper‑V)
Windows Server administration, including Active Directory and Group Policy
Troubleshooting networking issues (DNS, DHCP, connectivity)
Applying security best practices, including patching and vulnerability management
Backup and disaster recovery solutions
End-user device deployment and support
Working with external IT providers or managed service partners

Experience within a professional services environment (such as legal services) would be beneficial but not essential.

Additional Desirable Skills

A full UK driving licence and the ability to travel between office locations or to third‑party sites when required

About the Firm

We are a well-established law firm with a strong reputation across the North East. Our IT team plays a key role in supporting the business, managing modern infrastructure, and driving continuous improvement across systems and processes.

Why Join Us

Varied and hands-on role across support and infrastructure
Opportunity to contribute to meaningful IT improvements
Supportive, close-knit IT team
Exposure to a broad range of systems and technologies

We are not accepting CVs from agencies and will not be working with them on this role. If you want to apply, please apply direct.

Permanent Right to Work in the UK is essential, we don't offer sponsorship.

Pay: £32,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

senior it support jobs in durham, dur

Senior IT Support Technician

Business Support Officer

IT Support Engineer

Student Records Coordinator

Compliance and Service Improvement Officer

IT Systems Manager

IT Operations Lead

Head of Collections

Porter

Data and Evaluation Manager

IT Manager

VacancyTitle: Assistant Group Treasurer

IT and Digital Project Manager

3rd Line Network Support Engineer

Senior IT Service Continuity Manager

Data Compliance Officer

Administrator (Staffing Service)

Finds Liaison Assistant

Service Manager - Housing Customer Contact

VacancyTitle: Resource Planning Lead

I want to receive the latest job alerts for senior it support in durham, dur

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