Student advisor Work, Jobs in Durham, Dur (with Salaries)

Learner Support Advisor
Learning Curve Group —Durham
- £25,178.40 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
- Annual leave
7d
Sales & Service Advisor
Abodus Student Living —Newcastle upon Tyne
- £12.71 an hour
- Part-time
- Sales
- Data entry
- In-person
- Health & wellbeing programme
- Sick pay
Quick apply
13d
Sales Advisor
One Utility Bill —Newcastle upon Tyne
- £27,976 a year
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
Learner Engagement Executive
Learning Curve Group —Durham
- £25,178.40 a year
- Full-time
- IT
- Annual leave
Sales & Retentions Advisor (Fixed-Term Contract)
One Utility Bill —Newcastle upon Tyne
- £27,976 a year
- Full-time
- Organisational skills
- Annual leave
- Employee assistance programme
Student Support Mentor - BELP
Middlesbrough College —Middlesbrough
- £24,519 - £24,631 a year
- English
- Annual leave
- Employee assistance programme
14d
Personal Academic Tutor
UK MANAGEMENT COLLEGE —Newcastle upon Tyne
- £25,397 - £25,398 a year
- Monday to Friday
- Bachelor's degree
- Travel
- Business
Quick apply
Assessor in Built Environment
Middlesbrough College —Middlesbrough
- Up to £34,225 a year
- Call to connect
- Maths
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
People Relations Adviser (Casework)
Newcastle University —Newcastle upon Tyne
- £36,636 - £46,049 a year
- Full-time
- University
- No degree
- Human resources
1d
Lecturer in Political Philosophy (T&S)
Newcastle University —Newcastle upon Tyne
- £36,636 - £41,064 a year
- Full-time
- Doctoral degree
- Administrative experience
- University
14d
Careers Advisor
The Kings Academy, Middlesbrough —Blyth
- £26,919 - £29,225 a year
- Full-time
- Free parking
- Employee assistance programme
7d
Assessor in Welding
Middlesbrough College —Middlesbrough
- Up to £34,225 a year
- Call to connect
- Maths
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Assessor in Plumbing
Middlesbrough College —Middlesbrough
- Up to £34,225 a year
- Call to connect
- Maths
- Plumbing
- Communication skills
- Annual leave
- Employee assistance programme
Electrical Installation Assessor
Middlesbrough College —Middlesbrough
- Up to £34,225 a year
- Annual leave
- Employee assistance programme

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Clinical Education and Development Officer
North East Ambulance Service NHS Foundation Trust —Gateshead
Key responsibilities include undertaking clinical observations and practice assessments as well as planning and developing educational programmes, resources and…
£49,387 - £56,515 a year
5d
Student Records Coordinator
Durham University —Durham
Continually review what is required from statutory bodies and internal department customers to make sure the best possible service is provided.
£27,319 - £30,378 a year
8d

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Learner Support Advisor

Learning Curve Group -
Durham

Apply Now

Job details

Permanent | Full-time
£25,178.40 a year
7 days ago

Benefits

Cycle to work scheme
Annual leave
Tech scheme

Qualifications

Microsoft Powerpoint
Microsoft Excel
Microsoft Outlook
Customer service
GCSE
Communication skills

Full job description

Vacancy Name

Learner Support Advisor

Vacancy No

VN5677

Location City

Durham

Location Postal Code

Contract Type

Permanent

Hours per week

36.00

Working Days & Times

Rota basis: Monday - Friday

Shifts will be: 8am-4pm, 9am-5pm and 11am-7pm

Late Shifts would fall on a Tuesday, Wednesday or Thursday: 11am-7pm

Salary Minimum Pounds

£25178.4

Salary Maximum Pounds

£25178.4

Description

Learning Curve Group are a national training and education specialist we work with further education providers, employers, and learners to help them achieve success. We have strong values which are all centred around our learners – and that is how we believe it should be, as we impact on over 100,000 of them every year. Our ‘Purple People’, the dedicated and passionate people of LCG, help us to deliver success no matter what, to achieve our vision to ‘transform lives through learning’.

Role Information

This role requires someone who is passionate about providing outstanding customer care to our learners and employers. You will be responsible for receiving and responding to all inbound enquiries from customers and will involve you working collaboratively with other teams to provide a timely resolution to the customers enquiry.

DUTIES

Respond to and deal with all inbound enquiries from learners by investigating and responding to the enquiry timely.
Ensure that all learners receive a first class after care service.
Be able to provide appropriate solutions to learners to enable them to complete their course.
Be responsible for ensuring you have accurate and up to date business knowledge, to be able to respond to learner queries.
Provide daily updates to your team leader regarding performance against set key performance indicators.
Ensure that all learner records are maintained timely and accurately providing a robust audit trail.
Ensure that all correspondence to customers is professional and provides a positive image of LCG.
Be adaptable by support colleagues within the team during peak times.
Conduct your role in line with the company values and expected behaviours.
Implement and comply with the Safeguarding and Health and Safety Policies.
Ensure the maintenance of confidentially and professionalism at all time.
Promote equal opportunities and recognition of diversity throughout the company

GENERIC DUTIES

Conduct your role in line with the company values and expected behaviours
Promote equal opportunities and recognition of diversity throughout the company
Comply with the Safeguarding, Prevent and Health and Safety Policies and be vigilant to potential concerns and risks at all times
Ensure confidentiality and professionalism at all times.
Provide learners, customers and colleagues with support, advice guidance as part of your everyday role

Working Flexibly
If the working hours, days or times don't quite meet your needs please contact us to see if we can accommodate working flexibly.

Essentia Criteria

ESSENTIAL CRITERIA
We love to develop our people so even if you don't meet 100% of the essential criteria, we strongly encourage you to apply.

Ability to work under pressure
Excellent telephone manner
Previous Customer service experience
Good communication skills both verbally and written
Capable of identifying and solve problems and priorities own workload
Basic knowledge of Word, Outlook and PowerPoint. Good knowledge of Excel including basic formulas.
An excellent telephone manner
Previous experience of dealing with incoming calls from customer
Confident speaker
Good listening skills
To be accurate with excellent attention to detail
To be methodical in your approach

Why work for Learning Curve group?

There are many reasons that make Learning Curve Group a fantastic place to work!

Although we have some great benefits, we know that one of our biggest perks is the incredible People & Culture we have been lucky enough to create. Don't just take our word for it though, you can hear from some of our Purple People here:

In addition to working for a company that has been listed as the top 100 companies to work for in 2023, you'll have access to below benefits:

36 hour week for all full time employees! For most, this means a 15:30 finish on a Friday!
26 days annual leave + Bank Holidays
Buy & Sell an additional 5 days each year
Length of service annual leave increments starting at 2 years
Healthcare Scheme
Tech Scheme
Ikea Scheme
Cycle to work Scheme
Paid Volunteer day each year
Student / Teacher Discount
Uniform

HEAD OFFICE PERKS
We wish we could provide these to all, but as a national company its not always possible. However these perks are available to all staff when they attend our incredible Head Office space.

Electric Car charging points
Free fruit, Coffee and Tea
Onsite Shower
Prayer room on request or list of nearest available places of worship

EQUAL OPPORTUNITIES

You’re unique – and we love that about you. As an equal opportunity employer, we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.

Don’t just take our word for it though! Our commitment to a number of covenants and pledges will show you just how serious we are about equal opportunities for all.

Halo Code
Learning Curve Group stand against hair discrimination in the workplace and champion the right for our Purple People to embrace Afro-Hairstyles including including, but not limited to, afros, locs, twists, braids, cornrows, fades, hair straightened through the application of heat or chemicals, weaves, wigs, headscarves, and wraps.

Disability Confident Leader
Disability Confident Leader status is the highest level of the scheme. It is awarded to organisations that act as champions for the rights of disabled people within their networks and who lead the way to help other businesses to become disability confident. At LCG we understand the need to remove barriers to create a level playing field. That's why if you require any reasonable adjustments to the interview and/or workplace, we welcome a discussion.

Armed Forces Covenant Gold
12% of our entire workforce are veterans of the armed forces and as such as its only right we show our support by pledging to the Armed Forces Covenant. It is a promise to those who serve or who have served, and their families, which says we will do all we can to ensure they are treated fairly and not disadvantaged in their day-to-day lives. As part of this promise, Reservists will receive an additional 10 days paid leave to attend training.

Domestic Abuse Covenant
Care Leaver Covenant
Working Chance
Ban the box

Recruitment Checks

Learners are at the centre of everything we do so we are committed to safeguarding and promoting their welfare. This means for some of our roles, we need to carry out certain checks to ascertain someone's suitability for working with learners.

As this role will not include regulated activity with learners, a DBS is not required. However, you will be required to provide satisfactory references and prove their eligibility to work in the UK.

Education Level

GCSE/O Levels

Level of Vocational Experience

1 year

Applications Close Date

17 Jun 2026

Apply Now

Refine Your Search

student advisor jobs in durham, dur

Learner Support Advisor

Sales & Service Advisor

Sales Advisor

Learner Engagement Executive

Sales & Retentions Advisor (Fixed-Term Contract)

Student Support Mentor - BELP

Personal Academic Tutor

Assessor in Built Environment

People Relations Adviser (Casework)

Lecturer in Political Philosophy (T&S)

Careers Advisor

Assessor in Welding

Assessor in Plumbing

Electrical Installation Assessor

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