Welfare rights officers Work, Jobs in Durham, Dur (with Salaries)

Welfare Rights Officers
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- English
- Communication skills
- Annual leave
Victim & Witness Support Navigator
Northumbria Police —Newcastle upon Tyne
- £26,154 a year
- Full-time
- Leadership
- Communication skills
- Work from home
- Employee discount
2d
Attendance & Pastoral Support Officer
Middlesbrough College —Middlesbrough
- £20,535 - £21,350 a year
- Call to connect
- Computer literacy
- Organisational skills
- Computer skills
- Employee assistance programme
- Gym membership
1d
Access Arrangements Coordinator
Royal Grammar School, Newcastle —Newcastle upon Tyne
- £28,500 - £38,900 a year
- Part-time
- Microsoft Office
- Experience working with children
- Communication skills
- Health & wellbeing programme
- Employee discount
Quick apply
2d
Complaints Service Adviser
Northumbria Police —Newcastle upon Tyne
- £30,276 - £32,613 a year
- Full-time
- Remote
- Microsoft Word
- Writing skills
- No experience needed
- Work from home
- Employee discount
8d
Customer Service Advisor
NECSWS —Hartlepool
- £26,227.50 a year
- Full-time
- Hybrid work
- Computer literacy
- Mentoring
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply
Experts at Hand Lead
South Tyneside Council —South Tyneside
- £53,460 a year
- Full-time
- Leadership
Forensic Healthcare Professional - Durham
Partnering Health Ltd —Spennymoor
- £18.77 an hour
- Full-time
- English
- In-person
- Free parking
- Sick pay
Quick apply
Customer Service Front Office
Northumbria Police —South Tyneside
- £28,689 - £29,859 a year
- Weekend availability
- Hybrid work
- Front desk
- Leadership
- Communication skills
- Employee discount
- Sick pay
9d
Claims Support Officer
North Tyneside Council —North Tyneside
- £26,403 - £27,254 a year
- Full-time
Business Services Administrator
Northumbria Police —Ponteland
- Full-time
- Customer service
- Word processing
- Databases
- Employee discount
- Sick pay
Forensic Healthcare Professional – Cleveland
Partnering Health Ltd —Middlesbrough
- £40,993.68 a year
- Part-time
- English
- In-person
Quick apply
7d
Chief of Staff to the Chief Security Officer
Department for Work and Pensions —Newcastle upon Tyne
- £57,946 - £68,205 a year
- Overtime
- Presentation skills
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
7d
Chief Technology Officer
North Tyneside Council —North Tyneside
- £73,599 a year
- Full-time
- Leadership
3d
Forensic Healthcare Professional – Cleveland BANK
Partnering Health Ltd —Middlesbrough
- £22.29 an hour
- Full-time
- English
- In-person
Quick apply
Apprentice - Customer Service - Central Government
NECSWS —Hartlepool
- Weekend availability
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Organisational skills
- Annual leave
Quick apply
Maintenance Operative
Northumbria Police —Gateshead
- £25,146 a year
- Full-time
- Travel
- Leadership
- Employee discount
- Sick pay
Finance Business Partner
North Tyneside Council —North Tyneside
- £49,282 - £54,495 a year
- Full-time
13d
Residential Childcare Officer (Foxden - Short Break Residential Care)
South Tyneside Council —South Tyneside
- £32,888 a year
- Weekend availability
- Communication skills
22h
Residential Child Care Officer Children's Home
Right-Trak Ltd —Newcastle upon Tyne
- £13.29 an hour
- Full-time
- Experience working with children
- Driving
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply

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welfare rights officers jobs near durham, dur

Welfare Rights Officers

Durham County Council -
Durham

Apply Now

Job details

Temporary | Full-time
£35,412 - £39,152 a year

Benefits

Annual leave
Company pension

Qualifications

Case note recording
Case record updates
English
Communication skills
A Level

Full job description

An exciting opportunity has arisen within Durham County Council for two Welfare Rights Officers, on a two-year fixed term basis.

WHAT IS INVOLVED?
The Welfare Rights Officer role is based at Green Lane Council Offices in Spennymoor, working 37 hours per week within the Transactional Services team.

As a Welfare Rights Officer, you will be part of a team who will deliver independent and confidential specialist advice and information on welfare benefits to the residents of County Durham, providing representation at Appeals Tribunals where required. An up-to-date knowledge of welfare benefits is essential.

The Welfare Rights service receives referrals from Social Workers within Adults and Childrens Services, and other teams within the Council such as Discretionary Payments, Financial Assessments and Council Tax. Our Macmillan Welfare Rights Service receives referrals from Health Professionals to help people affected by cancer.

You will have substantial experience of giving welfare benefit advice, preferably to appeal level and be able to demonstrate excellent communication and advocacy skills. You will have experience of multi-agency partnership working and be able to plan your work effectively within a fast-paced environment. You will be dedicated to working with a high degree of accuracy and take pride in effective case recording. You will have good IT skills and be able to manage changing priorities. You will be able to use your own initiative and must enjoy working as part of a team.

We encourage you to contact Sarah Batty (Welfare Rights Team Leader) via email at [email protected] to arrange an informal discussion about the role.

WHAT WILL I NEED?
You must have a minimum 2 A Levels Graded A-C (or equivalent) and relevant experience in welfare benefits advice-giving.

Please refer to the attached Person Specification for the full criteria.
If successful, you will be required to apply for a Basic Disclosure.

INTERVIEWS
Interviews will be held week commencing 21st September 2026.

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.

HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.

Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.

If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email [email protected].

All correspondence relating to your application will be sent from [email protected]. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.

CONNECT WITH US
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Visit our website

ADDITIONAL INFORMATION
CUSTOMER SERVICE - ENGLISH SPEAKING
Where our roles are customer facing and you are required to speak to members of the public, you will be required to demonstrate the ability to speak fluent English. This is a requirement under Part 7 of the Immigration Act 2016.

Apply Now

Refine Your Search

welfare rights officers jobs in durham, dur

Welfare Rights Officers

Victim & Witness Support Navigator

Attendance & Pastoral Support Officer

Access Arrangements Coordinator

Complaints Service Adviser

Customer Service Advisor

Experts at Hand Lead

Forensic Healthcare Professional - Durham

Customer Service Front Office

Claims Support Officer

Business Services Administrator

Forensic Healthcare Professional – Cleveland

Chief of Staff to the Chief Security Officer

Chief Technology Officer

Forensic Healthcare Professional – Cleveland BANK

Apprentice - Customer Service - Central Government

Maintenance Operative

Finance Business Partner

Residential Childcare Officer (Foxden - Short Break Residential Care)

Residential Child Care Officer Children's Home

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