Work from home Work, Jobs in Durham, Dur (with Salaries)

Customer Service Agent
Hays Travel —Sunderland
- Remote
- Computer literacy
- Organisational skills
- Communication skills
- Employee discount
1d
Security Officer
OCS Group —Durham
- £13.03 an hour
- Overtime
- Remote
- Customer service
- Communication skills
Quick apply
Sales Support Administrator (International & UK)
Lindy Electronics Lts —Stockton-on-Tees
- £25,000 - £25,500 a year
- Remote
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
13d
Estate Agent
The Property Experts —Bishop Auckland
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Estate Agent Selling Luxury Homes
Fine and Country —Newcastle upon Tyne
- From £100,000 a year
- Remote
- Work from home
- Flexible schedule
Administrator
Boston Energy —South Shields
- Full-time
- Remote
- Organisational skills
Quick apply
Personal Wealth Adviser
Lloyds Wealth —Newcastle upon Tyne
- £65,000 - £80,000 a year
- Full-time
- Remote
- Business development
- Work from home
- Life insurance
Change & Delivery Lead - Public Sector
XPS Pensions Group —Middlesbrough
- Full-time
- Remote
- Continuous improvement
- Travel
- Employee discount
- Referral programme
6d
Content Marketing Specialist (UK Remote)
Turnitin, LLC —Newcastle upon Tyne
- Full-time
- Remote
- English
- Project management
- Bachelor's degree
- Annual leave
Quick apply
14d
Go-to-Market - Newcastle, United Kingdom
Speechify —Newcastle upon Tyne
- Remote
- Sales
- APIs
- AI
1d
Saddle Expert / Sales representative in the UK
Voltaire Group —Newcastle upon Tyne
- Full-time
- Remote
- Sales
Quick apply
Customer Service Advisor - Italian Speaking
tombola —Sunderland
- Weekend availability
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Customer Success Lead
Cognassist —Hebburn
- Remote
- Sales
- Communication skills
- Life insurance
Quick apply
Business Development Manager (BDM) - Stockton on Tees - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Stockton-on-Tees
- £35,875 a year
- Full-time
- Remote
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Customer Success Manager
Mindbody —Newcastle upon Tyne
- Remote
- Sales
- Bachelor's degree
- No degree
Quick apply
Higher Scientific Officer - Monitoring
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £34,765 - £41,375 a year
- Part-time
- Remote
- Analysis skills
- Presentation skills
- Leadership
6d
Senior Research Associate - Social Care (Home Care) or Polypharmacy
Newcastle University —Newcastle upon Tyne
- £47,389 - £56,535 a year
- Full-time
- Remote
- Doctoral degree
- Care experience
- University
Project Manager
Aqua Consultants —Durham
- Full-time
- Remote
- CRM software
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
Quick apply
Senior Scientific Officer - Monitoring
Department for Environment, Food and Rural Affairs —Newcastle upon Tyne
- £42,665 - £50,495 a year
- Part-time
- Remote
- Analysis skills
- Presentation skills
- Leadership
6d
Full Stack Software Developer (.NET, Angular)
Baker Hughes —Cramlington
- Full-time
- Remote
- Azure
- Computer Science
- Engineering
- Flexible schedule
- Life insurance

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work from home jobs near durham, dur

Customer Service Agent

Hays Travel -
Sunderland

Apply Now

Job details

1 day ago

Benefits

Employee discount

Qualifications

Computer literacy
Organisational skills
Communication skills

Full job description

About Hays Travel

As the UK’s largest independent travel agency, Hays Travel specialise in providing good value, quality holidays alongside excellent customer service. We work with all leading suppliers and can package holidays that include hotels, flights, cruises, tours, attraction tickets, and more. We have over 460 Branches throughout the UK, a network of personal travel consultants working from home, and a growing independence group and franchise operation. Our Head Office, based in Sunderland, is home to tour operator teams, finance, events, communications, marketing, people/HR, and IT, plus many more. We have been operating for over 40 years and continue to grow each year.

What it’s like to work for us?

Whichever location or department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.

Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.

Responsibilities

An exciting new role based in our new Customer Support Team has become available. The Customer Support Team provides service to a number of divisions including: Homeworkers, Web , Virtual Call Centre and Independent group Fulfilment.

Working as a Customer Support advisor you will be liaising directly with customers over the phone for any pre-departure queries, amendments to Customers bookings, producing documentation instantly on booking and meeting both customer and agents requirements. You must be performance driven and customer focused, with a positive can-do attitude.

We also have our online support functions which includes engaging with customers via our social media platforms, dealing with Foreign Exchange queries and logging our Trust Pilot reviews.

Competences / Qualifications

Excellent communication, organisational and administration skills
Accuracy and good attention to detail
Ability to work to strict deadlines
Encouraging working attitude and desire to put forward ideas and implement positive changes to working practices as required
Computer literate
Ability to act on own initiative and prioritise workload
Flexibility to suit needs of the business
Motivational and development skills

Specific Duties

To ensure that all bookings are administered professionally and within given timescales
To ensure that all incoming telephone calls are processed on a timely basis and in a first class manner
To ensure e-mails are prioritised and dealt with on a timely basis
Daily/weekly Audit and Exception Reporting
Report any issues/improvements where appropriate
Monitoring and maintaining high productivity

General

To undertake any other duties that may fall into the job criteria
NB – this job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

Our values

Our SMILE values are embedded into Hays Travel and always demonstrated to ensure you and all our colleagues work well together. Our SMILE values are:

Supportive
Motivational
Innovative
Loyal
Excellent

Hays Travel is committed to safeguarding and promoting the welfare of all colleagues. As an accredited employer provider of apprenticeships, we undertake basic checks through the Disclosure and Barring Service (DBS) to ensure the safety of our apprentices for relevant roles

Apply Now

Refine Your Search

work from home jobs in durham, dur

Customer Service Agent

Security Officer

Sales Support Administrator (International & UK)

Estate Agent

Estate Agent Selling Luxury Homes

Administrator

Personal Wealth Adviser

Change & Delivery Lead - Public Sector

Content Marketing Specialist (UK Remote)

Go-to-Market - Newcastle, United Kingdom

Saddle Expert / Sales representative in the UK

Customer Service Advisor - Italian Speaking

Customer Success Lead

Business Development Manager (BDM) - Stockton on Tees - Circa 41k Package - 53k OTE Uncapped

Customer Success Manager

Higher Scientific Officer - Monitoring

Senior Research Associate - Social Care (Home Care) or Polypharmacy

Project Manager

Senior Scientific Officer - Monitoring

Full Stack Software Developer (.NET, Angular)

I want to receive the latest job alerts for work from home in durham, dur

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