Service desk manager Work, Jobs in Dursley, Gls (with Salaries)

Web Technology Specialist
Alliance Pharma —Chippenham
- Full-time
- Communication skills
- HTML
IT Service Desk Manager
Northrop Grumman —Cheltenham
- £55,000 - £65,000 a year
- Travel
- IT
- Leadership
Senior IT Service Manager
Somerset Bridge Group —Bristol
- Full-time
- Hybrid work
- IT
- Leadership
- Communication skills
- Annual leave
- Referral programme
Quick apply
11d
Service Delivery Manager
Unite Students —Bristol
- Analysis skills
- Continuous improvement
- IT
- Annual leave
- Employee assistance programme
Front Line Support Consultant
Lumera —Bristol
- Monday to Friday
- Hybrid work
- Microsoft Office
- SQL
4d
IT Service Desk Engineer
Bupa Dental Care —Bristol
- Full-time
- Hybrid work
- Microsoft Office
- IT
- In-person
13d
Business Applications Engineer
Rotork —Bath
- Full-time
- Hybrid work
Quick apply
Problem Manager
Babcock International —Bristol
- Full-time
- Hybrid work
- Analysis skills
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
IT Support Analyst
Atlas Copco Group —Bristol
- Hybrid work
- Azure
- Windows
- Microsoft Office
6d
Project Coordinator
Mitie —Gloucester
- Full-time
- Travel
- Organisational skills
- SharePoint
12d
Solutions Architect
Mitie —Gloucester
- Weekend availability
- Azure
- Customer service
- Organisational skills
5d
Support Engineer
Mitie —Gloucester
- Weekend availability
- Windows
- Travel
- Computer networking
12d
IT Service Desk Agent
TRG UK Ltd —Bristol
- £26,500 a year
- Full-time
- Software troubleshooting
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
14d
Senior Project Engineer
Mitie —Gloucester
- Full-time
- Azure
- Driving
- Travel
5d

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Service Desk Analyst
Gardiner Bros —Eastington
The service desk analyst is the first point of contact for office and warehouse staff across the business, for any IT queries or problems.
Up to £28,500 a year
Quick apply
11d
Web Technology Specialist
Alliance Pharma —Chippenham
Experience in fast-paced or regulated environments, ideally healthcare. Partner with third party developers to deliver high quality, brand consistent…

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Web Technology Specialist

Alliance Pharma -
Chippenham

Apply Now

Job details

Permanent | Full-time

Qualifications

Web design
CSS
WordPress
PHP
ITIL
UX
Communication skills
HTML

Full job description

Location: Chippenham,Wiltshire
Reports to: Digital Products Technology Manager within IT Data and Reporting tea,m
Department: IT
Contract: Full-time, Permanent
Hours: Monday–Friday, 37.5 hours

Are you passionate about building and supporting exceptional digital experiences? Do you thrive at the intersection of technology, user experience and brand impact? If so, we’d love to hear from you.

About the Role

As our Web Technology Specialist, you’ll play a crucial role in managing, developing and evolving our portfolio of pharma and consumer brand websites. Working closely with our Marketing and IT teams, you will ensure our digital presence is engaging, compliant and technically robust.

You’ll bring hands-on expertise across content management systems, web development technologies, e commerce platforms, analytics and optimisation tools while helping us stay ahead of emerging trends that drive competitive advantage.

At Alliance, we specialise in advanced skincare solutions (KeloCote, Hydomol, and more) and vitamins, minerals & supplements (MacuShield, Forceval & Amberen….) Backed by innovation and driven by purpose, we're on an exciting journey of transformation and commercial acceleration worldwide.

What you’ll be responsible for

Support the definition, selection and implementation of web technologies, CMS and e commerce platforms.
Manage and maintain our WordPress portfolio, ensuring performance, security and compliance.
Build templated and custom pages using Elementor and a variety of WordPress plugins.
Partner with third party developers to deliver high quality, brand consistent experiences.
Act as the technical contact for all website queries, following ITIL processes.
Configure and maintain themes, plugins and integrations with a focus on scalability.
Ensure accessibility, regulatory and compliance standards (GDPR, ADA, ABPI).
Maintain documentation, version control and best practices across all digital assets.
Monitor site performance and optimise for SEO, speed and usability.
Contribute to continuous improvement and stay informed on emerging web technologies.
Build productive relationships with stakeholders and support the digital delivery roadmap.
Collaborate with Centre of Excellence teams to support quality digital delivery.
Document designs, configurations and processes for effective knowledge transfer.
Maintain healthy vendor relationships to ensure high-quality service support.
Identify improvement opportunities and contribute to roadmap planning.
Stay up to date with CMS and web platform developments to identify value adding features.

Role Split: 70% Web Systems Lifecycle Management / 30% Stakeholder & Vendor Management

What we’re looking for

Proven experience managing and developing WordPress sites, including Elementor.
Strong understanding of web design and UX best practices.
Working knowledge of HTML, CSS and basic PHP.
Experience in fast-paced or regulated environments, ideally healthcare.
Familiarity with ITIL processes and service desk collaboration.
Excellent multitasking skills with a focus on quality and detail.
Understanding of GDPR and accessibility compliance.
Strong communication and stakeholder management abilities.
Analytical mindset and proactive approach to problem-solving and improvement.

If you're excited about shaping digital experiences and want to make an impact in a purpose-led organisation, we’d love to hear from you.

Apply Now

Refine Your Search

service desk manager jobs in dursley, gls

Web Technology Specialist

IT Service Desk Manager

Senior IT Service Manager

Service Delivery Manager

Front Line Support Consultant

IT Service Desk Engineer

Business Applications Engineer

Problem Manager

IT Support Analyst

Project Coordinator

Solutions Architect

Support Engineer

IT Service Desk Agent

Senior Project Engineer

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