Support & client services managers Work, Jobs in Dursley, Gls (with Salaries)

MICE Events & Solutions Project Manager - Employee Ownership Trust - Gloucestershire
Red Blaze Limited —Cheltenham
- £32,000 - £38,000 a year
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Analysis skills
- Free parking
- Profit sharing
Quick apply
3d
Client Relations Executive
Ecovision Asset Management —Quedgeley
- £27,000 - £30,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
9d
Customer Success Manager (Marketing/SEO)
Time To Scale —Magor
- £32,000 a year
- Full-time
- Hybrid work
- Salesforce
- Travel
- Annual leave
Quick apply
6d
1st Line Team Leader
Commercial —Cheltenham
- £30,000 - £38,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Customer service
- Work from home
- Employee assistance programme
Quick apply
Soft Services Manager
Emcor —Cheltenham
- Up to £45,000 a year
- Full-time
- No degree
- Travel
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Business Development Manager (IT)
Commercial —Cheltenham
- £40,000 - £120,000 a year
- Full-time
- Hybrid work
- Azure
- Sales
- IT
- Work from home
- Employee assistance programme
Quick apply
9d
Client Relationship Manager
Right at Home Chippenham —Chippenham
- £27,040 - £28,340 a year
- Weekend availability
- Microsoft Office
- IT
- In-person
- Store discount
- Employee discount
Quick apply
9d
Residential Property Manager (Stroud & Swindon)
Cedarwood Property Management Services Ltd —Stroud
- From £35,000 a year
- Full-time
- Microsoft Excel
- Customer service
- Administrative experience
Quick apply
7d
Member Support Specialist – Nights & Weekends
Bond OpCo, LLC —Trellech
- 8 hour shift
- Continuous improvement
- Data entry
- In-person
- Annual leave
- Flexible schedule
Field Agent
Conexus Recovery and Field Services —Gloucester
- £30,853.80 a year
- Full-time
- Travel
- Business
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
8d
People Services Support Manager
Ayvens —Bristol
- Full-time
- Continuous improvement
- Human resources
- Leadership
- Free parking
- Annual leave
Business Development Manager (Maritime)
CGI —Chippenham
- Full-time
- Sales
- Business development
- Presentation skills
Quick apply
Personal Assistant
Williams Lea —Bath
- £30,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Referral programme
Senior Service Coordinator (Specialist Housing & Support)
BRC Jobs —Bristol
- £17.29 an hour
- Full-time
- Supervising experience
- Mentoring
- Organisational skills
- Annual leave
Quick apply
Community Manager, APAC
Armstrong Wolfe —Tewkesbury
- £30,000 - £35,000 a year
- Full-time
- English
- Administrative experience
- Financial services
Quick apply
3d
Customer Retention & Upsell Specialist
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
Quick apply
9d
Senior Developer
Commercial —Cheltenham
- £60,000 - £65,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Software development
- APIs
- Work from home
- Employee assistance programme
Quick apply
Operations Contract Support Coordinator
Arcus FM —Cirencester
- Up to £27,535 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
3d
Operations Manager (Managed Services)
Arcus FM —Cirencester
- Up to £68,000 a year
- Full-time
- Management
- Continuous improvement
- Leadership
Quick apply
Service Manager
Antac Support Services —Bristol
- Up to £45,000 a year
- Full-time
- Maintenance
- Supervising experience
- Electrical experience
- Employee assistance programme
- Referral programme
Quick apply

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support & client services managers jobs near dursley, gls

MICE Events & Solutions Project Manager - Employee Ownership Trust - Gloucestershire

Red Blaze Limited
Cheltenham

Quick apply

Job details

Full-time
£32,000 - £38,000 a year
3 days ago

Benefits

Free parking
Casual dress
Profit sharing
Work from home
Company events
Private medical insurance

Qualifications

Driving Licence
Sales
Microsoft Office
Analysis skills
Project management
Organisational skills
Events management
Communication skills

Full job description

We’re a dynamic and creative team who are passionate about delivering exceptional projects and event experiences in the MICE industry (Meetings, Incentives, Conferences, and Exhibitions).

Based in Cheltenham, Red Blaze Limited is proud to be an Employee Ownership Trust (EOT), which means the business is owned by its employees rather than external shareholders. As an EOT, we ensure that our team members have a real stake in the success of the company, fostering a culture of collaboration and shared responsibility.

We thrive on partnership, innovation, and turning creative ideas into unforgettable experiences.

If you’re looking for a role where every project is different and the team around you is supportive and fun, then this is the opportunity for you!

Overall Purpose:

Creative, tenacious, success orientated with a ‘Client-First’ mindset and thrive on creating imaginative solutions and campaigns with tight deadlines. Drive to contribute to the sales process including pitching and converting of projects.

Imagine, create and implement business winning solutions that exceed client expectations – Key to this role is the tenacity and drive of the post-holder to understand client needs and requirements and to fashion solutions that enthuses clients to place their faith in Red Blaze.

Take full responsibility for the management and delivery of programmes for your assigned Accounts – To ‘own’ all aspects of each programme and be the natural first point of contact for key suppliers, colleagues, and clients through to delivery, which will include UK and Overseas events.

Be accountable for the delivery of gross margin goals from an assigned portfolio of programmes – To manage internal and external resources to achieve gross margin goals whilst maintaining maximum participant and client satisfaction.

To work with colleagues to develop your assigned accounts – Working alongside our Account Directors, to maximise the lifetime value of each client in your portfolio through your ability to continuously and successfully translate their needs into exciting and innovative deliverable solutions.

Knowledge and Skills:

Proven experience in event project management, ideally within the MICE sector

Excellent organisational skills and attention to detail – you love a good plan!

Strong communication and client-facing skills

Sales and Conversion skills for new and existing projects

Ability to manage budgets and timelines effectively

Comfortable using event management software, CRMs and Microsoft Office

A team player with a proactive mindset – and a sense of humour is a must!

A strong analytical mind and able to successfully communicate complex solutions to clients

Willing to put in the hours and effort to make the project perfect

Have a full UK Driving License

Key Responsibilities and Accountabilities:

Be a persuasive advocate for the company at all times with clients and partners

Successfully develop and manage programmes, maximising opportunities to up & cross sell

Achieve gross margin goals from a defined portfolio of programmes

Provide creative input throughout the process including at creation stage

Initial research and proposal writing in accordance with the client brief

Creating, planning and end-to-end delivery of impeccable client programmes

Liaising, negotiating, and contracting external resources including DMCs, Hotels, Production Companies, Designers and other providers whilst building sustainable and productive relationships

Ensure all programmes are compliant with Red Blaze and client policies in terms of risk, data security, sustainability and inclusion

Where required to either directly manage or be part of a larger team on site

Provide professional guidance and support to colleagues within the business

Handling multiple projects at once with precision and a positive attitude

Ensuring that programmes are compliant with Health & Safety and Data Security legislation

Accountable, with colleagues, for the achievement of repeat business goals from a defined client portfolio and new business goals alongside the business development team

Additional Responsibilities and Accountabilities:

Weekly, monthly and quarterly internal reporting and team meetings as required

Ongoing personal development in line with Company programs, standards and protocols

Personal and ongoing professional development

Ensuring all paperwork/deliverables are produced in line with Company standards

Contribute to the Company’s marketing activity, including providing content for digital marketing platforms

Relevant updating and maintenance of the Company’s records in terms of suppliers and service providers

Relevant updating of the Company’s CRM system

Why work for Red Blaze.

We believe in looking after our people. Here’s what you can expect when you join our team:

Employee Ownership Benefits

Profit Sharing & Bonuses Enjoy a share in our success with tax-free bonuses (subject to HMRC limits)

A Voice That Matters You’ll have a real say in how the company is run

Long-Term Stability Decisions are made for the benefit of employees, not external shareholders

Additional Benefits

Competitive Salary & Performance Bonuses

Flexible Working Options 2 days from home and 3 days in the office

Private Medical Insurance You will have access to a PMI scheme

Training & Development We'll invest in your training including attending industry events in the UK and Overseas

27 Days Holiday (Plus Bank Holidays)

Long Service Recognition Including additional holiday days

Birthday Day Off (paid)

Employee Recognition Program

Annual Company Trip or Retreat

Fun, Supportive Team Culture Regular socials, collaborative environment and plenty of laughs!

Opportunity for progression

Job Type: Full-time

Pay: £32,000.00-£38,000.00 per year

Benefits:

Casual dress
Company events
Free parking
Private medical insurance
Work from home

Experience:

Events Agency: 3 years (preferred)

Work Location: Hybrid remote in Cheltenham GL51 8JW

Quick apply

Refine Your Search

support & client services managers jobs in dursley, gls

MICE Events & Solutions Project Manager - Employee Ownership Trust - Gloucestershire

Client Relations Executive

Customer Success Manager (Marketing/SEO)

1st Line Team Leader

Soft Services Manager

Business Development Manager (IT)

Client Relationship Manager

Residential Property Manager (Stroud & Swindon)

Member Support Specialist – Nights & Weekends

Field Agent

People Services Support Manager

Business Development Manager (Maritime)

Personal Assistant

Senior Service Coordinator (Specialist Housing & Support)

Community Manager, APAC

Customer Retention & Upsell Specialist

Senior Developer

Operations Contract Support Coordinator

Operations Manager (Managed Services)

Service Manager

I want to receive the latest job alerts for support & client services managers in dursley, gls

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