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The Global (DTTL) People team supports our talented, forward-thinking professionals with a broad range of development, well-being, and engagement programs to enhance their professional and personal journeys. We provide top-notch, leading-edge thinking and advisory support and partner with our businesses to ensure our professionals develop the right skills and talents to deliver on ambitious priorities.
At Deloitte Global people are valued and respected for who they are – with opportunities to bring their unique perspectives, talents and passions to business challenges. Our global workspace creates room for individuality and collaboration. Ours is an inclusive, supportive, connected culture with a focus on development, flexibility, and well-being. This culture makes Deloitte Global one of the most rewarding places to work, and to transform your career.
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Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.
What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.
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The People Change Enablement Center of Excellence (CoE) Leader is responsible for scoping, governing, and leading change strategies for people related changes across DTTL People & Operations (P&O) for Deloitte Global. This role provides enterprise level change leadership for complex transformations, organizational changes, and workforce initiatives, ensuring integrated decision making, effective risk management, and drives consistent change quality across the P&O portfolios.
Primary Focus of Role
- Scope and lead people related change projects across Deloitte Global, providing strategic oversight, governance, and decision making.
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Own holistic P&O change planning, including integrated views of impacts, risks, readiness, and sequencing, in partnership with the Chief People Officer and Executive team, Strategy leader, Chief of Staff, and People Advisory leadership (HR Business Partners).
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Monitor and manage P&O stakeholder engagement and change risk across People Executive, CoE leaders, People Operating Group, and executive leadership.
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Supervise and provide quality assurance for Change Managers, ensuring consistent, high quality change strategies and deliverables aligned to CoE methodology and market relevant leading practice.
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Drive consolidated monitoring and reporting of change progress, risks, and outcomes across stakeholders and initiatives, delivering clear executive level insights.
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Advise leaders on portfolio specific change strategies, tailoring approaches based on scale, complexity, and risk.
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Serve as a subject matter expert as required for P&O CoE efforts with a change lens.
- Provide senior change advisory support for organizational and workforce changes, with a focus on thoughtful planning, risk mitigation, and employee experience.
Key Responsibilities
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Lead and govern people related change scoping and strategic oversight for DTTL People & Operations transformations, ensuring alignment to enterprise priorities and governance expectations.
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Own and integrate holistic P&O change planning, including enterprise views of impacts, risks, readiness, and sequencing.
- Monitor and manage stakeholder engagement and change risk across P&O CoEs, the People Operating Group, and executive leadership, escalating insights and mitigation actions as needed.
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Supervise and assure quality of Change Managers’ strategies and plans, ensuring consistent rigor, standards, and application of CoE methodologies.
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Drive consolidated monitoring and reporting of change progress, risks, and outcomes across initiatives, delivering clear, decision ready insights to senior leaders and governance bodies.
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Advise leaders on portfolio specific change strategies, tailoring approaches based on scale, complexity, and risk while maintaining enterprise consistency.
Connect to your skills and professional experience
Professional Experience
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Proven years of experience leading people related change, organizational transformation, or workforce initiatives within complex, global organizations.
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Proven years of shaping or governing enterprise level change strategies, including integrated views of impacts, risks, readiness, and sequencing across portfolios or programs.
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Proven years of supervising, coaching, or quality assuring change practitioners to ensure consistent standards, rigor, and effectiveness across initiatives.
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Demonstrated experience managing broad stakeholder ecosystems (e.g., HR/People leadership, operations, executives) and proactively assessing and mitigating change risk.
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Proven ability to synthesize complex change data into clear, executive level insights, reporting, and recommendations for governance and decision making.
Technical Skills & Certifications
- Microsoft 365 proficiency (PowerPoint, Excel, Word, Teams, SharePoint) for executive level storytelling, enterprise change strategies, reporting, stakeholder engagement, and content management.
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Enterprise change analytics & insight tools (e.g., Power BI, survey/sentiment platforms) to track adoption, readiness, risk, and outcomes and translate data into decision ready executive insights.
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Change enablement & experience design capabilities, including stakeholder impact analysis, persona based change approaches, journey mapping, and scalable assets for global audiences.
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Change management certification strongly preferred (Prosci Change Management Certification and/or CCMP); equivalent enterprise change leadership experience considered.
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Advanced facilitation and advisory skills, including virtual facilitation, leadership enablement, and partnership with Communications, Learning & Development, and Technology teams to support adoption.
Travel Requirements
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Varies depending on active projects and broader People & Operations change-related activity.
Reporting Structure
- Supervisory Role: This role directly supervises all Change Managers within the People & Operations Change Enablement Center of Excellence (CoE). Prior experience leading, coaching, and quality assuring change practitioners is required, including responsibility for performance management, capability development, and ensuring consistent standards and rigor across change strategies and plans.
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Reporting Line: The People Change Enablement CoE Leader reports to the Culture & Enablement Portfolio Leader, who sits within the People Executive leadership team.
Connect to your business - Enabling Functions
Collaboration is central to everything we do at Deloitte. From IT to HR, marketing and more, our teams help to support the wider business in everything they do. Bringing your individual skills and specialist knowledge, you can make a far-reaching impact. Come join us.
Personal independence
Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request.
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"Everyone at Deloitte builds relationships with their peers and puts in effort to get to know one another, making the work more enjoyable." – Deloitte employee
Our hybrid working policy
You’ll be based in one of our UK offices with hybrid working.
At Deloitte we understand the importance of balancing your career alongside your home life. That’s why we’ll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you’ll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You’ll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role.
Our commitment to you
Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.
We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.
Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.
Connect to your next step
A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.
Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers
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