Support staff Work, Jobs in Eaglescliffe, Dur (with Salaries)

1st/2nd Line Support Analyst
Ramsdens Financial Ltd —Stockton-on-Tees
- From £15.18 an hour
- Full-time
- Windows
- Microsoft Office
- SQL
- Employee assistance programme
- Employee discount
Quick apply
3d
IT Support Engineer
ADNS Group —Middlesbrough
- £27,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
- Life insurance
Quick apply
Bank Support Assistant
Sanctuary Supported Living —Middlesbrough
- £13.15 an hour
- Cooking
- Microsoft Office
- IT
- Annual leave
- Employee assistance programme
Quick apply
Safeguarding and Welfare Officer
Middlesbrough Football Club —Darlington
- From £12.81 an hour
- Weekend availability
- English
- Working with children
- Bachelor's degree
- Free parking
- Store discount
Quick apply
9d
Care Assistant (Drivers Essential)
The Five Lamps Organisation —Thornaby on Tees
- £13.55 an hour
- Part-time
- English
- Driving
- In-person
Quick apply
Apprentice Educator
Busy Bees —Stockton-on-Tees
- Up to £10 an hour
- Full-time
- Mentoring
- Free parking
- Employee assistance programme
Catering Assistant
Aspens —Stockton-on-Tees
- £12.71 an hour
- No weekends
- School
Support Worker
Community Integrated Care —Stockton-on-Tees
- £13.12 an hour
- Part-time
- No experience needed
- IT
- Annual leave
- Flexible schedule
Quick apply
Support Worker
Athena Support —Teesside
- £13 an hour
- Driving
- In-person
- Annual leave
- Employee discount
Quick apply
Delivery Driver
LKQ Corporation —Stockton-on-Tees
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
1d
Care Assistant - Days
Anchor —Stockton-on-Tees
- £13.51 an hour
- Employee discount
- Referral programme
Ambulance Care Assistant
North East Ambulance Service NHS Foundation Trust —Middlesbrough
- £25,272 a year
- Weekend availability
- Annual leave
3d
Coroners Administrator (Ref 26-064)
Cleveland Police —Middlesbrough
- £25,242 - £26,703 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
4d
KS1 Teaching Assistant
Source Supply —Middlesbrough
- £15.23 an hour
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- In-person
- Referral programme
Quick apply
1d
Bank Support Worker
Community Integrated Care —Stockton-on-Tees
- £13.12 an hour
- Full-time
- No experience needed
- IT
- Annual leave
- Flexible schedule
Quick apply
4d
Sales Consultant
Furniture Village —Stockton-on-Tees
- £25,500 - £60,000 a year
- Weekend availability
- Employee discount
Quick apply
Traffic Management Operative
SunbeltRentals —Stockton-on-Tees
- From £31,473 a year
- Weekend availability
- Employee assistance programme
- Employee discount
Quick apply
3d
Theatre Practitioner
Circle Health Group —Darlington
- Up to £35,000 a year
- Part-time
- Hospital
- Communication skills
- Employee discount
- Life insurance
Leisure Operations Assistant
Swim Sports Company Ltd —Stockton-on-Tees
- £8.00 - £12.71 an hour
- Part-time
- Working with children
- Communication skills
- School
- Employee discount
Quick apply
Kitchen staff / 6906 - The Highland Laddie- Norton
J D Wetherspoon plc —Stockton-on-Tees
- £12.91 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Annual leave
- Employee discount
4d

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1st/2nd Line Support Analyst

Ramsdens Financial Ltd -
Stockton-on-Tees

Quick apply

Job details

Permanent | Full-time
From £15.18 an hour
3 days ago

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

IIS
Windows
Microsoft Office
SQL
Active Directory
VPN

Full job description

About the company

Ramsdens is a trusted and expanding multi-service retailer offering Travel Money, Jewellery and Loan Services; we have over 160 High Street stores in England, Scotland and Wales. We are proud to have been named one of the Sunday Times Best Places to Work 2026, reflecting our commitment to creating an exceptional workplace where people feel valued, supported and able to thrive.

We are looking to recruit a 1st & 2nd line IT support analyst working in our Teesside head office

Benefits

Competitive market rates of pay
Monthly pay
Bonus Scheme
28 days holiday increasing to 33 (with service)
Birthday Holiday
Company Pension Scheme
Staff Discount scheme
Comprehensive induction programme
Opportunities for staff development
Employee Recognition Scheme
Fully supported Employee Assistance Programme and access to our 24/7 well-being portal
Fully inclusive family friendly policies.

Job responsibilities

We are looking for a 1st & 2nd line IT support analyst to join our team onsite in Teesside. This is a key role providing responsive and efficient IT support.

Key Duties and Tasks:

To report to the RFL IT Support Manager.
To analyse and resolve day to day technical problems in support of the RFL.
To log all support calls and prioritise them accordingly.
To progress project work as allocated by the IT Support Manager.
To maintain currency on all Ramsdens systems.
To escalate issues to the IT Support Manager.
Ensure that departmental SLAs are achieved.
To maintain a broad knowledge of state-of-the-art technology, equipment, and/or systems.
To substitute for other team members in periods of their absence.
To conduct new branch installations.
To visit Ramsdens sites where physical first-hand assistance is required.
To act as a point of escalation for issues raised by other team members.
To perform other related duties as assigned by the RFL IT Support Manager and RFL Directors

Person Specification

Essential

Software Knowledge

Demonstrate sound ability to support Windows desktop environments.
Have sound knowledge of current Windows user operating systems.
MS Office (various versions).

Hardware Knowledge

PC break fix.
Routers
Wi-Fi
Printers
LANs
WANs
Firewalls

Support Environment

High standards of efficiency and determination.
Show awareness of business operating processes.
Sound capability handling support calls.
Proven ability to handle high levels of call volumes.

Communication

Able to give and take clear instruction in various forms, i.e. verbal, e-mail
Capable of demonstrating good listening skills.
Able to solve problems with both staff and users alike, through effective communication.
Take pride in personal presentation

Desirable

Software Knowledge

Terminal Server (RDP) users
SQL database.
IIS Websites
MS Active Directory
Microsoft Servers

Hardware Knowledge

VPNs

Support Environment

Experience using case logging systems
Handling cash balancing issues in a retail environment

You must be willing to work 37.5 hours per week. (5 days per week Monday to Saturday)

This is an opportunity to pursue a career in a business named in the Sunday Times Best place to Work 2026 list and voted Employer of the Year (in the coveted NPA Awards) 2023. Ramsdens care about their employees and personal development. If you desire to work for a company that gives job security and satisfaction, a company that offers career progression, then you have found the right business in Ramsdens.

91% of staff say their branch/department is a happy place to work
95% of staff believe they have job security
85% of the staff said they look forward to coming to work and are enthusiastic about the job they do

If you wish to be considered for this position, please click the apply now button.

Pay: From £15.18 per hour

Work Location: In person

Quick apply

Refine Your Search

support staff jobs in eaglescliffe, dur

1st/2nd Line Support Analyst

IT Support Engineer

Bank Support Assistant

Safeguarding and Welfare Officer

Care Assistant (Drivers Essential)

Apprentice Educator

Catering Assistant

Support Worker

Support Worker

Delivery Driver

Care Assistant - Days

Ambulance Care Assistant

Coroners Administrator (Ref 26-064)

KS1 Teaching Assistant

Bank Support Worker

Sales Consultant

Traffic Management Operative

Theatre Practitioner

Leisure Operations Assistant

Kitchen staff / 6906 - The Highland Laddie- Norton

I want to receive the latest job alerts for support staff in eaglescliffe, dur

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