Helpdesk manager Work, Jobs in Ealing, Gtl (with Salaries)

Helpdesk Supervisor
Equans —Ealing
- Full-time
- Customer service
- Supervising experience
- University
- Annual leave
- Employee assistance programme
1d
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
Reception and Postroom Manager
BidvestNoonan —London
- £42,000 a year
- Full-time
- Front desk
Quick apply
Performance & Data Manager - Sky Spaces
Emcor —Isleworth
- Full-time
- Microsoft Powerpoint
- Customer service
- Leadership
- Employee assistance programme
- Referral programme
Quick apply
Customer Service Co-ordinator
Nelson Dish and Glasswashing Machines Ltd —Acton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Customer Service Desk Co-Ordinator
Nelson Dish and Glasswashing Machines Ltd —Acton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Service Desk Team Leader
Invincible Drain Care Ltd —Sunbury
- £34,000 - £37,500 a year
- Full-time
- Customer service
- Microsoft Office
- Analysis skills
- Free parking
Quick apply
3d
Helpdesk Assistant
Medirest —London
- £14.80 an hour
- Weekends only
- Hotel
- Computer skills
IT Service Desk Manager
APCOA PARKING (UK) LTD —Uxbridge
- £50,000 a year
- Hybrid work
- Analysis skills
- Computer networking
- IT
- Annual leave
- Employee discount
Quick apply
Coordinator
Capital Maintenance Ltd —London
- £31,000 - £33,000 a year
- Full-time
- Microsoft Powerpoint
- Maintenance
- Microsoft Office
Quick apply
Helpdesk Manager – Healthcare Division
Artic Building Services —Dartford
- Full-time
- Customer service
- Analysis skills
- Supervising experience
- Annual leave
1d
Contract Manager
Sodexo —London
- Management
- Engineering
- Maintenance
- Employee assistance programme
- Employee discount
Quick apply
11h
Customer Care Manager
One Retail Group —London
- Hybrid work
- Customer service
- Continuous improvement
- AI
E-Commerce Manager
Dacie Clean LTD —London
- £30,069.48 - £58,831.09 a year
- Full-time
- Social media management
- In-person
- Marketing
Quick apply
Reception Manager
Lexington Catering —London
- £34,320 a year
- 8 hour shift
Quick apply
Operations & Customer Experience Manager
Darlish Ice Cream —Hatfield
- £250 - £330 a week
- Part-time
- Hybrid work
- Customer service
- English
- Microsoft Office
Quick apply
4d
Senior Caretaker
BAM Construction —London
- Communication skills
- School
Premier Relationship Officer
HSBC Global Services Limited —St. Helier
- Full-time
- Customer service
- Administrative experience
- Organisational skills
10d
Helpdesk Administrator
BGIS —London
- Full-time
- Customer service
- IT
- Communication skills
2d
Facilities Officer
Financial Ombudsman Service —London
- £30,000 a year
- Full-time
- Maintenance
- Microsoft Office
- IT
- Gym membership
14h

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Helpdesk Supervisor

Equans -
Ealing

Apply Now

Job details

Permanent | Full-time
1 day ago

Benefits

Cycle to work scheme
Annual leave
Discounted gym membership
Employee assistance programme
Employee discount
Referral programme

Qualifications

Maximo
Customer service
Supervising experience
Organisational skills
Communication skills

Full job description

Helpdesk Supervisor

Offer ID:

88145

Job:

Support Functions / Admin Support

Contract type:

Permanent

Schedule:

Full-Time

Country:

United Kingdom

Equans currently has an exciting opportunity for a full-time Helpdesk Supervisor to join our Facilities Management team at the University of West London in Ealing. This is a permanent position working 40 hours per week from 08:00 to 17:00, Monday to Friday. On offer is a competitive salary and benefits package.

What will you deliver?

To provide an on-site effective and professional helpdesk service to the contract
Support the helpdesk by receiving calls, logging on to the FM Support System, feeding through to operational staff and reporting back to the end-user/customers.
Monitor call activity and produce call volume reports
Provide administrative support to the department including dealing with telephone, written and personal enquiries. Escalate any reported sickness/absence and find cover
Assist in the preparation of reports and documents as required, maintaining confidentiality at all times.
Working 40 hours per week from 08:00 to 17:00, Monday to Friday

Who are we looking for?

Experience in a FM environment in a similar role is essential
Must have excellent customer service, communication and organisational skills together with a flexible approach
Must have experience of leading and supervising a team and a good understanding of Health & Safety procedures
Must be proficient in Microsoft and have an excellent telephone manner, previous experience of Maximo or another CAFM system would be a plus

What can we offer you?

24 days annual leave (+ public holidays)
Life Cover equivalent to X1.5 times annual salary
Employee discount shopping schemes on major brands and retailers
Gym membership discounts
Cycle to work scheme
Holiday purchase scheme
2 corporate social responsibility days per year
Broad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes
Attractive Employee Referral Rewards Scheme
Access to our growing employee networks including WiE (Women in EQUANS), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Persons Network) and our Disability Network
24/7 Employee Assistance Program and access to mental wellbeing app
Opportunities for career advancement and professional development.
Supportive work environment with a focus on teamwork and collaboration.

Who are we?

EQUANS is a world leader in energy services with nearly 100,000 employees working in more than 50 countries, with an annual turnover of over 17 billion euros.

In the UK & Ireland, EQUANS is a provider of technical, FM, regeneration and energy services – with specialist capabilities in smart buildings, green mobility, district & embedded energy and decentralised renewables.

EQUANS’ 13,500 UK & Ireland employees combine these activities to help businesses, public sector organisations and government to embrace the energy transition towards net zero, and also the digital & industrial transitions that are redesigning the way we move, work and live.

EQUANS is a Bouygues group company.

What’s next?

If this role is of interest to you, please click below to register, apply, and track your progress! A member of our Resourcing Team will review your application and be in touch.

At Equans we’re committed to delivering a culture where everyone’s voice is heard and supported. We know the value a diverse workforce creates, delivering better results for our people, customers, and stakeholders. Diversity and inclusion is at the core of what we do, should you join Equans you’ll find a welcoming and open workplace where you’re supported and encouraged to be your true self at work. You’ll also have access to our growing employee networks including WiE (Women in Equans), RISE (BAME), LGBTQI+, Working Parents, YPN (Young Professionals Network) and our Disability Network.

For this role, you must have evidence of the right to work in the UK. Unfortunately, we are not able to offer a re-location package with this job role. Certain roles may require applicants to undergo a Disclosure check, as noted in the role requirements.

The EQUANS Resourcing Team supports this job advert. Agency involvement is not required. All related enquiries must come to the resourcing team not direct to EQUANS Managers.

Place:

Workplace : Ealing United Kingdom

Apply Now

Refine Your Search

helpdesk manager jobs in ealing, gtl

Helpdesk Supervisor

Digital Systems Manager

Reception and Postroom Manager

Performance & Data Manager - Sky Spaces

Customer Service Co-ordinator

Customer Service Desk Co-Ordinator

Service Desk Team Leader

Helpdesk Assistant

IT Service Desk Manager

Coordinator

Helpdesk Manager – Healthcare Division

Contract Manager

Customer Care Manager

E-Commerce Manager

Reception Manager

Operations & Customer Experience Manager

Senior Caretaker

Premier Relationship Officer

Helpdesk Administrator

Facilities Officer

I want to receive the latest job alerts for helpdesk manager in ealing, gtl

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