support analyst Work, Jobs in ealing, gtl (with Salaries)

Data Operations Support Analyst, CoStar - London
CoStar Group —London
- Full-time
- Spanish
- Customer service
- Master's degree
- Annual leave
Support Analyst
Enroly —London
- £30,000 - £33,000 a year
- Part-time
- Hybrid work
- Organisational skills
- APIs
- Communication skills
- Work from home
- Life insurance
Quick apply
20h
Junior Application Support Analyst
BRE Group (Building Research Establishment) —Watford
- £33,000 - £37,000 a year
- Remote
- ERP systems
- Travel
- SharePoint
- Free parking
3d
1st Line support Analyst
Apcoa —Uxbridge
- Up to £26,000 a year
- 8 hour shift
- Windows
- Computer networking
- SharePoint
- Employee discount
Quick apply
Junior Business Analyst
Air Charter Service —Surbiton
- Full-time
- Bachelor's degree
- Agile
- IT
- Gym membership
Quick apply
PMO Analyst
Virgin —London
- £56,000 - £64,000 a year
- Full-time
- Hybrid work
- Analysis skills
Quick apply
1d
Legal Assistant / Client Support Analyst
Juno —London
- Full-time
- Flexible schedule
Quick apply
Junior Application Support Analyst
BRE —Watford
- £33,000 - £37,000 a year
- Hybrid work
- ERP systems
- Travel
- SharePoint
- Free parking
3d
IT Support Analyst
Artfarm London —London
- £45,000 a year
- Full-time
- Bar
- Hotel
- Restaurant
- Employee assistance programme
- Employee discount
Quick apply
2d
Application Support Analyst
Elevate Technology Group —Gerrards Cross
- £35,000 - £40,000 a year
- Windows
- SQL
- Communication skills
Performance and Data Analyst (SEND)
Ealing Council —Ealing
- £42,384 - £45,702 a year
- Full-time
- Microsoft Excel
- SQL
- Analysis skills
8d
Solution Analyst
Insurity —London
- £36,000 - £60,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Referral programme
Quick apply
Support Analyst - EMEA
Canoe Intelligence —London
- £40,000 - £55,000 a year
- Hybrid work
- Work from home
- Employee assistance programme
IT Support Analyst
Onmo —London
- £40,000 - £50,000 a year
- Hybrid work
- Azure
- Microsoft Outlook
- Customer service
Test Analyst
I-NET Software Solutions —Hounslow
- £41,000 - £45,000 a year
- Full-time
- Hybrid work
- Java
- Analysis skills
- Scripting
Quick apply
3d
Technology Support Analyst
Latham & Watkins LLP —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
4h
Business Excellence - Reports Analyst
Sagility —Kingston upon Thames
Support Analyst
Palantir —London
- Weekend availability
- Remote
- Maths
Quick apply
Data & Process Analyst
Safetykleen —Brentford
- £30,000 - £40,000 a year
- Full-time
- Microsoft Excel
- SQL
- SharePoint
- Employee assistance programme
Quick apply
Digital Health Systems Analyst
Kingston and Richmond NHS Foundation Trust —Kingston upon Thames
- £36,943 - £44,900 a year
- Full-time
- Microsoft Office
- No degree
- IT
- Employee assistance programme
3d

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Data Operations Support Analyst, CoStar - London

CoStar Group -
London

Apply Now

Job details

Full-time

Benefits

Annual leave
Company pension

Qualifications

French
Spanish
Customer service
Master's degree
Bachelor's degree
Business
Communication skills
German

Full job description

Data Operations Support Analyst, CoStar - London

Job Description

COSTAR GROUP – DATA OPERATIONS SUPPORT ANALYST, COSTAR - LONDON

OVERVIEW

CoStar Group is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index, CoStar Group is on a mission to digitise the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market.

Learn more about CoStar.

DESCRIPTION

The Data Operations Support Analyst will be responsible for supporting and growing the utilization of our data feeds program. In this role, they will work with both existing and new accounts to demonstrate the benefits of providing data through an automated feeds process while providing the highest level of customer service.

RESPONSIBILITIES

Develop strong understanding of the benefits of using data feeds to our customers.
Outreach to customers who are underutilizing data feeds.

Increase data feeds usage and overall knowledge/experience of the customer.
Master complexities of the commercial real estate business and competitor behavior to engage in value-added conversations with customers.
Recommend different and/or additional features or services for assigned accounts to ensure best value for customer.
Meet with customers to review feed quality, onboard new properties, verify accuracy of information being provided.

Track detailed activities describing interactions with customers.
Use customer service skills to put customers at ease and provide exhaustive and comprehensive troubleshooting of the data feeds process before escalation.
Follow and apply standard operating procedures consistently.
Ensure customer has a positive and pleasant experience.
Maintain relationships with primary feed contacts within their book of business.
Analyze, investigate, and resolve technical issues reported by clients.
Establish direct feeds with customers.
Manage existing technical partnerships with software providers.
Collaborate cross-functionally with Research, Sales, Product, and Engineering teams.
Present information to internal and/or external contacts for the purpose of problem solving.

QUALIFICATIONS

Bachelor’s Degree or equivalent.
A track record of commitment to prior employers..
Strong experience with building rapport over the telephone and overcoming objections in a customer service environment.
Proven ability to effectively build and maintain mutually beneficial relationships with clients.
Excellent verbal and written communication skills.
Results orientated - ability to prioritize, multitask, drive, and achieve while working to deadlines under pressure.
Analytical approach with the ability to interpret information and trends and detail oriented.
Ability to learn new systems and organize workload in a fast-paced work environment.
Ability to adapt quickly in a technology led environment.
Strong interpersonal skills (e.g., Conflict Resolution, Negotiation, etc.) when dealing with internal and/or external audiences.
Ability to be flexible and adapt to changing situations at a high growth company.

Demonstrated knowledge of commercial real estate.
Knowledge of French, German or Spanish a plus.
Preference given to candidates who possess a thorough understanding of commercial real estate, including the marketing objectives of property owners and agents.

WHAT’S IN IT FOR YOU?

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in the Blue Fin, other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay and much more!

At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds including but not limited to; people of all genders, of all ages, sexual orientations, ethnicities, nationalities, religions and beliefs.

#CoStar

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

Apply Now

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support analyst jobs in ealing, gtl

Data Operations Support Analyst, CoStar - London

Support Analyst

Junior Application Support Analyst

1st Line support Analyst

Junior Business Analyst

PMO Analyst

Legal Assistant / Client Support Analyst

Junior Application Support Analyst

IT Support Analyst

Application Support Analyst

Performance and Data Analyst (SEND)

Solution Analyst

Support Analyst - EMEA

IT Support Analyst

Test Analyst

Technology Support Analyst

Business Excellence - Reports Analyst

Support Analyst

Data & Process Analyst

Digital Health Systems Analyst

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