housing assistant Work, Jobs in ealing (with Salaries)

Resident Experience Assistant - The Wiltern, London
Savills Management Resources —Greenford
- 12 hour shift
- Customer service
- IT
- Employee discount
21h
Housing and Support Assistant
YMCA St Pauls Group —Harrow
- £26,660.03 a year
- Customer service
Junior / Assistant Quantity Surveyor – Social Housing Disrepair
Milestone Contracting Limited —High Barnet
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Maintenance
- Contracts
Quick apply
Housing and Support Assistant (Nights)
YMCA St Pauls Group —Hanwell
- £29,235.65 a year
- Night shift
1d
Resident Graduate Assistant
Gordonsschool —Woking
- £17,000 - £22,000 a year
- Weekend availability
- Organisational skills
- Leadership
- Communication skills
5d
Junior / Assistant Quantity Surveyor - London
Construo —London
- £30,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Maintenance
- Construction
14d
Office Administrator - Social Housing
Safe Homes SE —Dartford
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d

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Housing and Support Assistant
YMCA St Pauls Group —Harrow
In addition to typical reception duties such as managing telephone services, handling mail, overseeing repairs, and processing payments, you'll also play a…
£26,660.03 a year
Housing and Support Assistant (Nights)
YMCA St Pauls Group —Hanwell
Beyond the standard reception duties like managing telephone services, handling mail, overseeing repairs, and processing payments, you'll be instrumental in…
£29,235.65 a year
1d

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Resident Experience Assistant - The Wiltern, London

Savills Management Resources -
Greenford

Apply Now

Job details

21 hours ago

Benefits

Employee discount

Qualifications

Customer service
IT
Financial management

Full job description

Purpose of the Role

To provide on-site property management services to an exciting new build to rent development in Perivale, West London comprising of 279 units.

Responsible for the delivery of a first-class customer experience, who will be responsible for all front of house services including administration, compliance, events, liaising with all residents, visitors and the wider local community.

Building effective relationships with our residents will enhance the community spirit and everything that we deliver should be done so with our residents at the forefront of our minds, as the Residents Experience Assistant it will be your responsibility to drive exceptional service at all times.

Key Responsibilities

Be the first point of for all residents and visitors at The Wiltern
Assist the Senior Resident Experience Assistant with the planning and running of resident events and community building initiatives.
Quality control of amenity spaces and apartments, ensuring they are well presented at all times.
Organising and hosting monthly residents events and initiatives, to enhance the community feel of the scheme.
Engaging with residents and facilitation of any resident-lead events as well as quarterly meet and greets.
Responding to rental enquiries, scheduling and conducting scheme tours/viewings and agreeing offers
Completing all applicant vetting in line with Savills procedures
Ensuring marketing portals remain up to date at all times
Organising and running tenant services via third parties and in-house
Ensuring up to date resident communication via various channels including social media
Seeking special offers and discounts for residents from local businesses
Creating a community feel through communication, events and innovations
To act as first point of call for residents to report maintenance issues
Co-ordinating all contractor appointments, both third party and in-house, including defect warranty repairs, logging issues in order that required service levels are attained
Organising minor works between tenancies to maintain first class presentation of apartments
Completing check in and check out reports; determining deposit returns
Carrying out mid-term inspections
Arrears chasing and reporting
Work alongside the Maintenance Operative to ensure H&S statutory requirements are met across the development

In addition to the tasks described above, the job holder may be required to carry out other duties as may reasonably be required from time to time

Skills, Knowledge and Experience

We need someone who can multi-task, is happy to take control, be accountable and who wants to work in an exciting and dynamic environment.

Strong customer service ethic / background
Positive, can do attitude
Common sense approach
Ability to think on their feet and make considered decisions
Outgoing, warm and friendly personality
Organised, meticulous, tenacious
Excellent written and spoken etiquette
IT literate and Social media savvy
Strong financial management skills

Working Hours - 4 days on/ 4 days off (12 hours per day/1 hour break)

#LI-DNI

Please see our Benefits Booklet for more information.

Apply Now

Refine Your Search

housing assistant jobs in ealing

Resident Experience Assistant - The Wiltern, London

Housing and Support Assistant

Junior / Assistant Quantity Surveyor – Social Housing Disrepair

Housing and Support Assistant (Nights)

Resident Graduate Assistant

Junior / Assistant Quantity Surveyor - London

Office Administrator - Social Housing

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