Internal communications executive Work, Jobs in Earley, Brk (with Salaries)

Customer Services Executive
Healthxchange —Reading
- Up to £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Office
- Organisational skills
- IT
- Employee assistance programme
- Employee discount
Quick apply
Client Onboarding Executive
HealthBoxHR - LIVE —Ascot
- £45,000 - £50,000 a year
- Full-time
- Presentation skills
- Negotiation
5d
Executive Assistant (12 month FTC)
BD —Winnersh
- £27,600 - £42,075 a year
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Outlook
Associate Director, Internal Communications and Engagement
CSL Seqirus —Maidenhead
- Full-time
- Bachelor's degree
- Travel
- Leadership
Client Services Executive
Wasserman Media Group LLC —Hook
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Success Team Manager
CV Library —Fleet
- Full-time
- Hybrid work
- Microsoft Office
- Leadership
- Communication skills
Quick apply
12d
Order Management Executive
Softcat —Marlow
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Organisational skills
- Flexible schedule
Order Fulfilment Executive
Softcat —Marlow
- Hybrid work
- Organisational skills
- Communication skills
- School
- Flexible schedule
2d
Corporate Account Executive, UK
CrowdStrike —Reading
- Full-time
- Hybrid work
- Sales
- English
- Travel
Executive Assistant
Node4 —Newbury
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
3d
Customer Success Executive (US hours)
CV Library —Fleet
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Communication skills
Quick apply
4d
Junior Marketing Executive
Sevadis —Stokenchurch
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Marketing
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
11d
Customer Success Executive
Person Centred Software Ltd —Guildford
- From £30,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
Customer Success Executive
CV Library —Fleet
- £1 - £999,999 a year
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- Organisational skills
- Employee assistance programme
Quick apply
Business Operations Specialist
ICON Plc —Reading
- Full-time
- Bachelor's degree
- Organisational skills
- Business
- Employee assistance programme
12d
Away from Home - New Business Development Executive (Lincolnshire)
PepsiCo —Reading
- Microsoft Powerpoint
- IT
- Communication skills
12d
Retail Sales Advisor - Reading
Oak Furnitureland —Reading
- £42,000 - £45,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
Project Manager - Customer Programmes
Collins Aerospace —Wokingham
- Full-time
- Up to 50% travel
- PMP
- Military
- Annual leave
2d
Customer Success Team Leader
CV Library —Fleet
- £1 - £999,999 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- IT
Quick apply
Account Executive
REL Field Marketing —Winnersh
- £23,130 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
- Employee discount

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Customer Services Executive

Healthxchange -
Reading

Quick apply

Job details

Up to £30,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

Microsoft Office
Organisational skills
IT
Customer support
Communication skills
Time management

Full job description

Customer Services Executive

Location: Reading, Hybrid

Reporting to: Customer Services Manager

Salary: up to £30,000 pa, plus discretionary annual performance bonus

Work schedule: Our Customer Services department is open Monday to Friday 8am to 6pm. Your shift will be scheduled either 8am to 5pm or 9am to 6pm.

About Us:

Founded in 2000, Healthxchange is the leading supplier of medical aesthetic products and services to professionals across the UK & Ireland. Healthxchange proudly partner with award-winning brands including Obagi Medical, Medik8 and Jane Iredale to strategically commercialise their products in market. We currently supply over 9,000 clinics with a full range of products (Skincare, Injectables, Energy-based devices) and services (software & education) to support their 360 business needs. The company offers a dynamic environment for innovation and growth in the medical aesthetic space.

About the role:

We’re looking for a dynamic, people-focused individual to join our Customer Services team and play a key role in delivering outstanding support across phone, email, and live chat. You’ll help create exceptional customer experiences while contributing to the continued success and growth of Healthxchange.

Requirements:

Excellent understanding of what a great customer experience is.
Previous experience in a Customer Support or Contact Centre environment.
Strong organisational skills and able to work to deadlines and deliver results under pressure.
High attention to detail with a focus on quality.
Excellent email writing skills.
Ability to work under pressure in a fast-paced environment, whilst being flexible and adaptable.
Self-motivated, with the ability to work under minimal supervision.
Excellent time management capability.
Proven communication skills, and confident telephone manner.
IT skill such as Microsoft Office and CRM systems (Salesforce desirable)

Responsibilities:

Act as a customer champion, always delivering an excellent customer experience and support with increasing our customer satisfaction and retention.
Take ownership of customer queries, working with internal stakeholders to investigate and provide a full resolution for the customer.
Ensure orders are processed promptly and accurately, adhering to company Standard Operating Procedures and all compliance requirements.
Liaise with external third-party suppliers e.g. delivery companies to investigate and resolve customer delivery issues.
Investigate and respond to customer complaints, providing a resolution in line with customer expectations and in line with company policies.
Ensure customer emails, phone calls and Live Chats are responded to within agreed department response times.
Act as a brand ambassador when interacting with customers, consistently demonstrating high levels of integrity, diligence, and professionalism.
Always act as a team player, working with your colleagues to achieve department goals and objectives.
Maintain accurate records within our customer database and CRM system.
Support with initiatives to upsell or promote HXP’s products or services.
Maintain an up-to-date knowledge of company products and procedures.
Provide support with ad-hoc projects and tasks as required.

Benefits

Company pension, annual performance bonus, 23 days holiday plus bank holidays (and increasing with service), staff discount, staff social events, access to Health Assured EAP.

Healthxchange is committed to creating a diverse and inclusive work environment. We are proud to be an equal opportunity employer, and we welcome and encourage applications from all qualified individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability status, marital status, or any other legally protected status. All employment decisions are based on merit, qualifications, and business needs.

Work Location: Hybrid remote in Reading RG2 0NH

Quick apply

Refine Your Search

internal communications executive jobs in earley, brk

Customer Services Executive

Client Onboarding Executive

Executive Assistant (12 month FTC)

Associate Director, Internal Communications and Engagement

Client Services Executive

Customer Success Team Manager

Order Management Executive

Order Fulfilment Executive

Corporate Account Executive, UK

Executive Assistant

Customer Success Executive (US hours)

Junior Marketing Executive

Customer Success Executive

Customer Success Executive

Business Operations Specialist

Away from Home - New Business Development Executive (Lincolnshire)

Retail Sales Advisor - Reading

Project Manager - Customer Programmes

Customer Success Team Leader

Account Executive

I want to receive the latest job alerts for internal communications executive in earley, brk

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