Resources advisor Work, Jobs in Earls Colne, Ess (with Salaries)

Customer Service Advisor - Remote
WNS Global Services —Ipswich
- Part-time
- Remote
Quick apply
Library and Information Advisor
Suffolk County Council —Sudbury
- £25,185 a year
- Childcare
- Working with children
- Preschool
- Annual leave
1d
People Advisor
Greene King —Bury St. Edmunds
- Full-time
- Microsoft Office
- Human resources
- Employee assistance programme
- Employee discount
Assistant Store Manager - Ipswich *New Store Opening*
Oak Furnitureland —Ipswich
- £47,000 - £51,723 a year
- Full-time
- Sales
- Free parking
- Employee assistance programme
8d
Retail Sales Advisor - Ipswich *New Store Opening*
Oak Furnitureland —Ipswich
- £45,000 - £50,119 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
8d
Store Manager - Ipswich *New Store Opening*
Oak Furnitureland —Ipswich
- £60,000 - £66,950 a year
- Weekend availability
- Sales
- Free parking
- Employee assistance programme
8d
HR Advisor - FTC
Culina Group —Haverhill
- Full-time
- Microsoft Office
- Human resources
- IT
- Annual leave
- Employee assistance programme
Quick apply
Learning and Study Centre Advisor
Chelmsford College —Chelmsford
- Up to £8,477.74 a year
11d
Retail Sales Advisor - Chelmsford
Oak Furnitureland —Chelmsford
- £41,000 - £44,000 a year
- Full-time
- Sales
- Retail sales
- Free parking
- Employee assistance programme
9d
Deputy Section 151 Officer
Colchester City Council —Colchester
- Up to £85,000 a year
- Full-time
Customer Advisor - Argos
Sainsbury's —Harwich
- £13.23 an hour
- Weekend availability
- Customer service
- Employee assistance programme
- Employee discount
7d
Senior Sales Adviser
STARK Group —Colchester
- Full-time
2d
Chief Financial Officer
Unity Schools Partnership —Haverhill
- Full-time
- School
Payroll Advisor
OCS Group —Ipswich
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
Quick apply
12h
Senior HR Advisor (Maternity Cover)
The DPO Centre Ltd —Ipswich
- Hybrid work
- Microsoft Office
- Analysis skills
- Bachelor's degree
Client Manager - Corporate Insurance (Chelmsford)
Aon Corporation —Chelmsford
- Hybrid work
- Sales
- Leadership
- Communication skills
Site Manager
BarrattDevelopments —Great Totham
- Construction
- Leadership
Wayleave Warden
Balfour Beatty —Ipswich
- Hybrid work
- Civil engineering
- Driving
- Communication skills
- Annual leave
HR, Business Partner
Kao Corporation —Bishop's Stortford
- Management
- No degree
- Travel
Quick apply
Private Client Tax Assistant Manager
BDO —Ipswich
- Full-time
- Microsoft Office
- Tax experience
8d

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Customer Service Advisor - Remote

WNS Global Services -
Ipswich

Quick apply

Job details

Part-time

Full job description

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 64,000+ employees.

Job Description

Potential Varied Hours Available:

Weekday evenings: 17:00 - 22:00 | 17:30 – 22:30

Weekday mornings: 07:00 – 09:00

Saturday: 08:00 - 22:00 - Between 6-12 Hour shifts available.

Sunday - 08:00 - 22:00 - Between 6-12 Hour shifts available.

Night shifts: 22:00 - 09:00 (Different shift patterns, Monday - Sunday).

Applicants must be able to commit either a Saturday or Sunday plus bank holidays

Times are flexible and will be discussed/ arranged in interview

Flexibility may be required to complete a training period for up to 35 hours per week.

Basic Purpose and Function:

To provide excellent customer service to our Clients, by ensuring that all telephone calls are answered promptly and dealt with professionally and applying a proactive approach to claims handling.

To negotiate all heads of claim within the Service Level Agreements on economic terms, adhering to excellent service standards and best practice

Key Tasks:

Answering the telephone and signing off calls in accordance with WNS’ agreed procedures
Handle inbound FNOL calls relating to motor insurance claims, delivering a calm, clear, and reassuring customer experience in a timely manner.
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.
Maintain compliance with industry regulations, internal policies, and data protection standards
Assess urgency and direct calls appropriately, including escalating complex or high-priority cases.
Ensure correct prioritisation of workload and time management schedules are adhered to
Communicate clearly and professionally, explaining the next steps and managing customer expectations
Balance empathy and efficiency, supporting customers who may be distressed following an accident or incident.
Making all liability enquiries necessary to allow you to negotiate settlement of Customer claims on the best possible terms
Assess circumstances with a critical eye, remaining alert to potential indicators of fraudulent activity and raising concerns in line with internal procedures.
Complaint handling within agreed company procedures
Keeping the policyholder informed both verbally and in writing of the status of the claim
Carry out administration on files including general typing of emails and keeping a well organised and up to date portfolio of claims, which you will manage proactively and efficiently
Capture accurate and detailed information about the incident, vehicle, drivers, and third parties involved.

Qualifications

High School or Lower.

Quick apply

Refine Your Search

resources advisor jobs in earls colne, ess

Customer Service Advisor - Remote

Library and Information Advisor

People Advisor

Assistant Store Manager - Ipswich New Store Opening

Retail Sales Advisor - Ipswich New Store Opening

Store Manager - Ipswich New Store Opening

HR Advisor - FTC

Learning and Study Centre Advisor

Retail Sales Advisor - Chelmsford

Deputy Section 151 Officer

Customer Advisor - Argos

Senior Sales Adviser

Chief Financial Officer

Payroll Advisor

Senior HR Advisor (Maternity Cover)

Client Manager - Corporate Insurance (Chelmsford)

Site Manager

Wayleave Warden

HR, Business Partner

Private Client Tax Assistant Manager

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