Recovery operations manager Work, Jobs in Easingwold, Nyk (with Salaries)

Recovery Operations Manager
Acumen Logistics —Harrogate
- £40,000 - £48,000 a year
- Full-time
- Microsoft Excel
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
3d
Deep Sea Export Commercial Account Manager - Team North Europe 2
Intermodal Tank Transport —Middlesbrough
- From £28,500 a year
- Full-time
- Customer service
- Analysis skills
- Travel
- Free parking
- Work from home
Quick apply
8d
Operations Team Leader - Mental Health Service
Active Pathways —Leeds
- £16.50 an hour
- Full-time
- Organisational skills
- Care plans
- Annual leave
- Referral programme
Quick apply
Control Team Leader
Northern Trains —York
- £65,200 a year
- Weekend availability
- Management
- IT
- Leadership
- Employee assistance programme
- Employee discount
2d
Claims Handler – Bodily Injury & Medical Malpractice (Multiple Opportunities)
Hiscox —York
- Full-time
- Travel
- Organisational skills
- Communication skills
IT & Infrastructure Manager
Gear4Music —York
- Full-time
- Mentoring
- IT
- Leadership
- Free parking
- Work from home
Assistant Store Manager
Crocs —York
- Weekend availability
- English
- Microsoft Office
- Leadership
- Flexible schedule
WT-AWRP Mechanical Maintenance Team - Mechanical Technician
Thalia Waste Management —Knaresborough
- Full-time
- Maintenance
- Welding
- Communication skills
Quick apply
3d
Clinical Team Administrator
Tees, Esk and Wear Valleys NHS Trust —Northallerton
- £25,760 - £27,476 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
2d
Sr Platform Engineer-UK
Certinia UK Limited —Harrogate
- Remote
- Azure
- Java
- AWS
Quick apply

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recovery operations manager jobs near easingwold, nyk

Recovery Operations Manager

Acumen Logistics
Harrogate

Quick apply

Job details

Full-time
£40,000 - £48,000 a year
3 days ago

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Driving Licence
Microsoft Excel
Logistics
Driving
Customer relationship management
Commercial driving
Communication skills

Full job description

Acumen Automotive Logistics Ltd

Recovery Operations Manager

Harrogate, North Yorkshire | Full-time, Permanent

£40,000 – £48,000 per annum

Harrogate | Full-time | Permanent

About us

Acumen Automotive Logistics is one of the UK's leading vehicle transport and compound management businesses, operating nationally across multiple sites. We work with some of the most recognised names in the automotive industry, providing finished vehicle logistics, compound management, and technical services to OEM and fleet clients.

As we continue to grow, we are looking for an experienced Recovery Operations Manager to take full ownership of our nationwide vehicle recovery function — managing a national supplier panel and serving as the primary operational contact for a large, multi-site client account.

The role

This is a hands-on management position that sits at the intersection of supplier management, client services, and real-time logistics operations. You will be responsible for ensuring vehicle recoveries are allocated promptly, collected on time, and processed without incident — while continuously developing the supplier network and client relationship that underpin the whole operation.

Key responsibilities

Build, develop, and manage a vetted national panel of vehicle recovery sub-contractors, negotiating rates, SLAs, and geographic coverage commitments
Manage the end-to-end recovery process — allocation, dispatch, tracking, and confirmation of collection — across a large, multi-site client account
Monitor and report on on-time collection (OTC) performance; identify failure patterns and drive corrective action with supplier and operational teams
Act as the primary day-to-day operational contact for the key client account, managing queries, escalations, and performance review meetings
Produce regular MI reports covering recovery volumes, OTC rates, cost-per-recovery, and supplier scorecards
Ensure all recovery activity is accurately captured in the operations system, maintaining full audit trails for billing and client reporting
Identify capacity gaps or underperforming regions within the supplier panel and lead recruitment of new recovery operators
Ensure all supplier partners hold appropriate insurance, accreditations, and compliance documentation
Collaborate with the wider operations team on planning, peak period management, and process improvement initiatives

What we're looking for

Demonstrable experience in a vehicle recovery, roadside assistance, or finished vehicle logistics environment
Confident in supplier and subcontractor management — negotiating terms, managing performance, and holding partners to account
Strong client relationship skills with experience managing a significant account at operational level
Data-literate and comfortable producing KPI reporting and performance dashboards
Calm under pressure with effective problem-solving skills in a fast-paced, time-sensitive environment
Excellent communication skills — written, verbal, and confident in client-facing meetings
Proficient in transport or fleet management systems; good working knowledge of Excel or equivalent
Full UK driving licence

Package and benefits

Salary: £40,000 – £48,000 per annum, dependent on experience
20 days annual leave plus bank holidays
Company pension (auto-enrolment)
Opportunity to grow within an expanding national business

Pay: £40,000.00-£48,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Experience:

finished vehicle recovery logistics: 1 year (required)
Fleet management: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

recovery operations manager jobs in easingwold, nyk

Recovery Operations Manager

Deep Sea Export Commercial Account Manager - Team North Europe 2

Operations Team Leader - Mental Health Service

Control Team Leader

Claims Handler – Bodily Injury & Medical Malpractice (Multiple Opportunities)

IT & Infrastructure Manager

Assistant Store Manager

WT-AWRP Mechanical Maintenance Team - Mechanical Technician

Clinical Team Administrator

Sr Platform Engineer-UK

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