Learning and development advisor Work, Jobs in East Dulwich, Gtl (with Salaries)

Digital Learning Advisor
QA —London
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
9d
Group Quality and Improvement Advisor
Ramudden Global UK —South London
- Nights as needed
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
Family Support Advisor
Inspired —London
- Full-time
- Remote
- Customer service
- Computer literacy
- Computer skills
3d
Digital Learning Advisor
QA Higher Education —London
- Customer service
- Administrative experience
- Travel
- Annual leave
- Employee assistance programme
9d
Group Learning and Development Manager
Inchcape —London
- English
- Organisational skills
- Leadership
Quality & Education Advisor (Early Years)
Chalk Nursery Group —London
- Up to £48,000 a year
- Full-time
- Management
- Presentation skills
- Travel
Quick apply
8d
Talent Development Partner
Pinnacle Group —London
- £45,000 a year
- Hybrid work
- Hospitality
- Management
- Travel
- Annual leave
- Employee assistance programme
Quick apply
13h
Head of Learning and Development - Europe & Middle East
Norton Rose Fulbright —London
- Full-time
- Management
- Presentation skills
- Team management
Learning & Development Advisor
Tokio Marine HCC —London
- Full-time
- Microsoft Powerpoint
- Data analysis skills
- English
Learning Technology Advisor
University of East London —London
- £46,471 - £51,607 a year
- Hybrid work
- University
- Employee discount
14d
Engagement & Referral Support Worker
Change Grow Live —Croydon
- £26,296.03 - £27,165.10 a year
- Communication skills
- Annual leave
- Employee assistance programme
Call Centre Advisor
Islington Council —Islington
- £37,509 - £38,637 a year
- Part-time
- Hybrid work
- Employee discount
1d
Health and Safety Manager
London Ambulance Service NHS Trust —London
- £58,133 - £65,261 a year
- Full-time
6d
Employee Relations Manager
Guy's and St Thomas' NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Management
- Human resources
2d
Monitoring, Evaluation & Learning Officer - Response & Impact
Palladium Group, Inc. —London
- Rotating shift
- Microsoft Powerpoint
- Microsoft Excel
- English
9d
Immigration Caseworker
Borderless —London
- Hybrid work
7d
Career Coach
Freshfields —London
- Microsoft Office
- Analysis skills
- Bachelor's degree
Human Resources Advisor
Markmonitor Inc. —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Head of Risk
Simply Business —London
- Full-time
- Hybrid work
- School
- Annual leave
- Gym membership
Front of House & Office Coordinator
Saturn Fintech Ltd —London
- £30,000 - £35,000 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Annual leave
- Gym membership
Quick apply

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Digital Learning Advisor

QA -
London

Apply Now

Job details

Permanent
9 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount

Qualifications

Customer service
GCSE
Administrative experience
IT
AI

Full job description

About The Role

Digital Learning Advisor

Location: Home based with occasional travel to QA office

Number of roles: 2 (1 FTC Mat Cover until December and 1 Permanent)

Your Role:

As a member of the Digital Learning Team, your role will involve supporting and guiding apprentices to ensure they have a positive experience. You'll also be responsible for meeting team KPIs. Additionally, you'll be enrolled in a Data Technician Level 3 apprenticeship.

Key Responsibilities:

Contribute to the delivery of excellent learning experiences

Deliver engaging Programme Launch sessions and provide Day 1 feedback to ensure submissions meet required criteria
Support learners through timely feedback, query resolution, and guidance, working closely with Digital Learning Consultants and wider teams
Be available on Zendesk online chat during working hours and provide prompt responses to learner queries.
Deliver cohort-wide online support using technology effectively and safely
Engage professionally with learners and employers to track progress, support development, and resolve queries or concerns
Enable learners to navigate and leverage the benefits of the virtual learning environment to enhance their learning journey.
Deliver impactful and inspiring support and guidance.
Utilise effective and proactive online communication techniques to validate task requirements and diagnose areas for learner improvement.

Collaborate internally

Maintain accurate documentation, reports, and management information in line with KPIs, regulations, and funding requirements
Assist with projects to support internal and external team needs, including attendance quarterly of face-to-face meetings (travel expenses will be covered).
Take ownership of ongoing professional development (CPD)

Success Measures

Performance is consistently meeting or exceeding expectations.
Learner survey feedback.
Timeliness, volume and satisfaction ratings on Zendesk live chat
Response times within 24 hours for submission feedback and messages.
Engagement of apprentices against funding regulations.
Sampling and observation of work.
Level 3 Data Technician apprenticeship progress.

Your Experience:

English & Maths GCSE (Grade A*-C or 9-4).
Able to deliver motivational, balanced and constructive feedback.
Attention to detail with strong administrative skills.
Experience of using IT systems and reviewing data.
Customer service experience (desirable).
Some industry experience for the relevant programme you support (desirable).
Experience of working remotely (desirable).
Awareness of equality, diversity and inclusion.Up-to-date knowledge of legal policy requirements including safeguarding, Prevent and Health and Safety.

About Us

Wellbeing & benefits

Your wellbeing matters to us. That’s why we offer benefits designed to help you recharge and thrive, including:

27 days Annual Leave (4 days used for the festive closure) plus Bank Holidays
Holiday Buying scheme
Medicash plan, Wellhub, Cycle to Work scheme
Private Medical Insurance at corporate rates
Employee Assistance Programme
Employee Discounts Benefit Hub
3 Development days
2 Charity days per year
Pension Scheme
Early Friday Finish at 4pm

Personal growth
Learning and opportunity is at the core of what we do - and that applies to you too!
You’ll have the unique opportunity to develop your skills on our QA authored courses in the latest tech (you’ll get 3 training days/year to do this). You can also delve deep into our world-class digital learning content on a variety of tech and business topics. Orperhaps you’d like to enrol on a Degree or Masters programme to enhance your skillset or learn new things.

Our people
We are an equal opportunity employer, focused on promoting a welcoming and inclusive environment. We embrace diversity, welcome applications from all candidates and aim to support the career growth of everyone. This means no matter what your gender, age, ethnicity, beliefs, or sexual orientation, or if you are disabled or a carer, we welcome you and the different perspectives you bring to our diverse family. We’re proud of the progress we’ve achieved over the last few years to build an inclusive culture and celebrate our diversity.

As a Disability Confident Employer, we guarantee that all applicants with a disability who meet the role criteria will progress to the next stage of the process. Please let us know if you require any reasonable adjustments.

A little about QA
At QA, we believe the future belongs to organisations that are able to learn, master and apply new skills at pace and scale. As the largest tech training company in the UK and the fastest growing in the US, we partner with 96% of the FTSE and most of the Fortune 500. We have served over 4,000 customers and 1+ million learners in the last 3 years.

Our Mission:
We teach the critical AI, technology, digital and Human skills needed to transform and succeed in a changing world.We do this through tailored learning programmes that connect learning across an organisation, create continuity for learners, and feature collaborative, cohort-based modalities to apply skills at pace and at scale. Our unique end-to-end learning solutions draw from deep expertise across Apprenticeships, Instructor-led training, Self-paced Learning and Blended Learning.

You can find out more about us at https://www.qa.com/about/careers/

Apply Now

Refine Your Search

learning and development advisor jobs in east dulwich, gtl

Digital Learning Advisor

Group Quality and Improvement Advisor

Family Support Advisor

Digital Learning Advisor

Group Learning and Development Manager

Quality & Education Advisor (Early Years)

Talent Development Partner

Head of Learning and Development - Europe & Middle East

Learning & Development Advisor

Learning Technology Advisor

Engagement & Referral Support Worker

Call Centre Advisor

Health and Safety Manager

Employee Relations Manager

Monitoring, Evaluation & Learning Officer - Response & Impact

Immigration Caseworker

Career Coach

Human Resources Advisor

Head of Risk

Front of House & Office Coordinator

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