Job Title - Area Operations Manager
Salary - Competitive along with great benefits
Location - Selhurst Train Crew Depot
Contract Type - Permanent
Closing date - Friday 28th August 2026
Get your career on track with a team where you can grow, belong, and make an impact from day one.
What You'll Do
The Area Operations Manager (AOM) role is responsible for ensuring the Daily Train Plan is delivered effectively and safely for the depots within their area by effectively leading and managing the Driver Managers in line with GTR's specific standards in safety, competence, performance, and customer service expectations. The AOM is expected to be a highly visible people-focused leader driving improved employee engagement and positive results.
Key Responsibilities include:
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Drive team performance by ensuring that Driver Managers are effectively utilising the attendance procedure and other policies/procedures to effectively deal with all people issues including absence management, welfare, disciplines, grievances, and poor performance.
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Work with key stakeholders to proactively identify and deliver improvements to train service performance.
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Provide advice and guidance to depot managers on ER/TU issues to promote collaborative and positive relations
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Lead, motivate and develop Driver Managers in their area to create an engaged and committed driver community who deliver for GTR's customers.
What You'll Bring
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Appreciation of relevant legislation, industry standards and railway rules and regulations, including how the industry operates in relation to key stakeholders such as the DfT, ORR, Network Rail etc.
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Significant experience of working in a railway operating environment.
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Excellent verbal/written communication.
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Good Negotiation skills.
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Experience of safety management systems and compliance.
What We Can Offer You
At GTR, we are committed to supporting our colleagues both professionally and personally. In return for your skills and dedication, we offer a competitive benefits package including:
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Final salary pension
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25 days holiday plus bank holidays
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Healthcare
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Free travel on GTR and sister groups for you and your family
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75% off travel on other train operating companies for you, and leisure for your family
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Discounted Oyster Card
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Family-friendly policies, including maternity, paternity, adoption, and shared parental leave
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Access to StarHub - our employee benefits platform offering discounts with a wide range of retailers and services
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Career development and progression opportunities across the UK's largest rail networks
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The opportunity to make a real difference to millions of customer journeys every year
How to Apply
Please attached a cover letter and CV detailing why you have applied for this role.
We look forward to hearing from you and exploring whether GTR could be your next career step.
Please note that we reserve the right to close this vacancy earlier than the advertised closing date if we receive a high volume of suitable applications.
