The Performance and Modelling Analyst role sits within the Performance and Business Intelligence Division, reporting to the Associate Director of Performance and Planning. The post holder will play a key role in supporting the Performance team and working closely with corporate and Clinical Operational Management teams.
The role requires strong expertise in business analysis, developed through involvement in complex, high-profile projects, alongside recent experience working with a wide range of stakeholders in fast-paced, evolving environments. Excellent communication, planning, negotiation and influencing skills are essential, including the ability to navigate complex issues, build consensus and engage effectively across all organisational levels.
The successful candidate must be able to clearly communicate both technical and non-technical aspects of business analysis to diverse audiences. A passion for working in innovative, collaborative and inclusive environments is important, as is experience in large-scale or multi-functional organisational design projects from initial concept through to delivery.
Overall, the role is suited to a dynamic individual who can combine analytical expertise with strong interpersonal skills to support organisational performance and improvement.
The role supports the business in driving recovery, reviewing robust information and leading on complex analysis tasks. This is an important, role within the Trust, offering key analysis to senior management and the exec to assist with understanding and controlling performance and development modelling. The holder will actively promote the use of analytical methods, with a particular focus on modelling, Demand and Capacity analysis and benchmarking. Develop new solutions where needed to best meet requirements.
Act as a senior information representative at key meetings and discussions, both internal and external
Support collaborative working across divisions and in SE London
Operate effectively in a flexible and demanding environment and proactively engage with NHS colleagues, consultants and contractors working on a variety of topics
Work effectively with corporate and operational colleagues within the Trust as well as in the ICB required
Provide and receive highly complex, sensitive and contentious information, presenting information, to a wide range of stakeholders in a formal setting
Committed to working and engaging constructively with internal and external stakeholders on a range of business sensitive issues
Nurtures key relationships and maintains networks internally and externally
Link with managers and members of other functions, to address inter-dependencies and ensure alignment
Apply a structured change management approach and methodology for the impact of any change
Our people are our greatest asset. When we feel supported and happy at work, this positivity reaches those very people we are here for, the patients. Engaged employees perform at their best and our Equality, Diversity & Inclusion (EDI) initiatives contribute to cultivate a culture of engagement. We have four staff networks, a corporate EDI Team and a suite of programmes and events which aim to insert the 5 aspirations:
Improving representation at senior levels of staff with disabilities, from black, Asian, and ethnic minorities background, identify as LGBTQ+ and women, through improved recruitment and leadership development
Widening access (anchor institution) and employability
Improving the experience of staff with disability
Improving the EDI literacy and confidence of trust staff through training and development
Making equalities mainstream
Operational
- Produce KPI analysis and period performance.
- Support on ad hoc queries and scenario modelling (e.g., performance)
- Provision of data driven insight to senior team colleagues and exec directors to assist with decision making and optimising effective and efficient delivery of services
- Support the forecasting process for the performance and Planning functions and workstreams.
- Involvement in the design and development of reporting improvement programme.
- Look for efficiencies and opportunities in the business.
- To support the delivery of day-to-day activities.
- To be an integral part of the team and drive delivery of a range of business initiatives and projects.
- To support the identification and sharing of best practice in colleague engagement.
- To operate in a highly political and sensitive environment.
- Support the portfolio of initiatives in demonstrating value for money for the current spend through tracking, managing and delivering agreed benefits.
Analyst Role:
- Develop and maintain analytical capacity within the Trust – specifically employing strategic, predictive and demand and capacity analysis to aid decision making processes
- Develop and embed benchmarking use within the Trust – maintaining an awareness of external benchmarking.
- Apply your information knowledge and expertise to proactively support performance and planning information requirements.
- Act as an information ambassador for the performance and planning functions and discussions, including
with external bodies (e.g., commissioners, auditors)
- Develop a broad understanding of various reporting areas within the trust and adopt a pro-active approach to understanding new datasets, evaluating information needs and problem solving.
- Build strong working relations with all colleagues, in particular; with Senior
- Management, execs and the Finance, Workforce, Transformation QI and Strategy teams.
- Analyse performance, investigating the underlying causes and highlighting key issues for discussion and action. Clearly communicate key issues and risks highlighted by analysis.
- Contribute to the wider development of analysis technique – sharing new ideas and supporting application of best practice for analysis and information presentation.
- Provide support and training to enable management teams in performing their own basic analyses with minimal support.
- Provide presentations at a range of forums, delivering formal, highly complex information to varying groups / meetings.
- Collaborating with senior leaders, and the wider System to drive transformative strategic delivery.
- Utilising extensive business analysis techniques to effectively elicit and capture requirements.
- Leading the review and redesign of business and system processes, enhancing overall efficiency.
- Identifying project benefits and establishing measurable metrics for success.
- Contributing to fostering a culture of operational improvement across the Trust.
- Playing an active role in testing and other essential business analysis activities.
- Taking charge of initiatives within a dynamic and evolving environment, ensuring their successful execution.
- Be responsible for a high standard of work supporting delivery on time, to quality standards and in a cost effective manner.
- Work with Performance and BI colleagues and if required support other project as and when required. Management
- Directly responsible for day to day analysis work assigned to the team.
- Forge close positive working relationships, in order to support an effective matrix approach to achieve NHS objectives.
- To support, motivate and develop colleagues within the team to ensure that they are able to deliver the new responsibilities of the NHS strategy.
- Managing third parties (such as consultants/interims) to ensure deliverables are met in a timely manner and within budget. Information Management
- Drafting reports summarising status on issues, appraising outcomes, and providing progress reports for the Head of Department.
- Collate as required, qualitative and quantitative information and lead appropriate analysis to develop robust information and contribute to project ‘products’.
- Analyse, interpret and present data to highlight issues, risks and support decision making.
