Claims manager Work, Jobs in East Ham, Gtl (with Salaries)

Project Manager - Insurance Claims - Flood and Fire
BELFOR UK Ltd —London
- £50,000 - £55,000 a year
- Full-time
- Customer service
- Organisational skills
- Leadership
- Employee assistance programme
- Life insurance
Quick apply
Head of Claims
ClaimSorted —London
- £150,000 - £200,000 a year
- Full-time
- Hybrid work
- In-person
- Annual leave
Heavyside Manager
Selco —Barking
- £15.20 an hour
- Full-time
- Employee assistance programme
- Employee discount
14d
Senior Customer Success Manager
Insurity —London
- £48,000 - £88,000 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
- Annual leave
- Referral programme
Quick apply
Hard FM Contract Manager
Rydon —Sidcup
- £55,000 - £60,000 a year
- Full-time
- Remote
- Maintenance
- Contracts
- Leadership
- Employee assistance programme
- Employee discount
KYC Team Lead
McArthurGlen UK Ltd —London
- £53,000 - £70,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Travel
- Communication skills
- Employee discount
Quick apply
Pet Insurance Claims Oversight Manager
Fortegra —London
- Analysis skills
- Travel
- Organisational skills
Quick apply
Employee Relations Manager
Guy's and St Thomas' NHS Foundation Trust —London
- £58,133 - £65,261 a year
- Full-time
- Management
- Human resources
5d
Claims Manager - Treaty
Munich Re —London
- Full-time
- Hybrid work
- Microsoft Excel
- Analysis skills
- Bachelor's degree
- Annual leave
7d
Regulatory Affairs Manager
Valorem Distribution —Greenhithe
- £45,000 - £65,000 a year
- Full-time
- Hybrid work
- English
- Organisational skills
- In-person
Quick apply
11d
Customer Care Manager
One Retail Group —London
- Hybrid work
- Customer service
- Continuous improvement
- AI
3h
Application Support Analyst
Civica —London
- Full-time
- Remote
- Customer service
- Continuous improvement
- Annual leave
- Referral programme
Quick apply
2h
Customer Excellence Manager
Pinnacle Pet UK —London
- Up to £52,500 a year
- Full-time
- Continuous improvement
- IT
- In-person
- Work from home
Claims Operations Manager
Flock —London
- Full-time
- Hybrid work
- IT
- Annual leave
Quick apply
Subscriptions Growth Delivery Manager
Immediate Media Co —London
- £60,000 - £65,000 a year
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
Quick apply
3d
Claims Manager - Delegated Authority
Munich Re —London
- Full-time
- Hybrid work
- Analysis skills
- AI
- Communication skills
- Annual leave
14d
Personal Injury or clinical negligence Paralegal
Hammonds Solicitors —London
- Full-time
- Hybrid work
- In-person
- Work from home
Quick apply
1d
Conduct & Complaints Manager
ASCOT GROUP —London
- Full-time
14d
Financial Lines Major Loss Adjuster (D&O)
AIG Europe S.A. (U.K. Branch) & American International Group UK Ltd —London
- Administrative experience
- Communication skills
- Negotiation
Quick apply
Claims Governance Manager
Munich Re —London
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Annual leave
14d

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Project Manager - Insurance Claims - Flood and Fire

BELFOR UK Ltd -
London

Quick apply

Job details

Permanent | Full-time
£50,000 - £55,000 a year

Benefits

Free flu jabs
Company pension
Employee assistance programme
Life insurance

Qualifications

Customer service
Financial report writing
Cost control
Organisational skills
Leadership
Financial acumen
Communication skills

Full job description

PROPERTY RESTORATION PROJECT MANAGER ROLE PROFILE

BELFOR provides a comprehensive service for a variety of insurance companies by reinstating their customers’ homes after flood or fire damage. The role holder will be responsible for managing a book of work of between £1.5million and £2 million within a prescribed geographical area.

ROLE PURPOSE

To manage a team of Trades and Technicians involved in the reinstatement and restoration of Policy Holders properties from initial mitigation work through to complete renovations. This may, at times, include the management of sub-contractors, to supplement the internal workforce. It is envisaged that most of the time will be spent on-site managing the team throughout, solving problems and reporting on progress.

KEY OUTCOMES & RESPONSIBILITIES

· Ensure accurate job scoping and sales preparation for high-value and complex claims
Conduct initial site visits for jobs of a defined complexity, producing detailed scopes that enable precise cost estimation and compelling sales offers for insurance partners.

· Enable seamless project execution through effective scheduling
Develop and hand over work schedules for approved jobs, ensuring Project Leads and field staff have the necessary information to manage delivery efficiently and on time.

· Drive team performance and wellbeing through proactive leadership
Line manage staff by conducting regular performance reviews, supporting wellbeing initiatives, and implementing tailored development plans to foster growth and engagement.

· Maximise profitability through financial oversight of unit operations
Monitor and manage the financial performance of all jobs within the team, ensuring cost control, revenue optimisation, and alignment with budgetary targets.

· Ensure a safe working environment through rigorous health and safety compliance
Uphold health and safety standards across the unit, ensuring all staff adhere to regulations and practices that minimise risk and promote wellbeing.

· Optimise delivery capacity through subcontractor management
Manage subcontractor relationships and performance to ensure quality, timeliness, and compliance with contractual and safety requirements.

· Mitigate risk through direct liaison with specialist services
Provide oversight for ensuring the internal sub-contracting of Asbestos removal and Leak Detection ensuring timely resolution of issues impacting job progress.

· Strengthen stakeholder relationships through clear and consistent communication
Maintain proactive communication with policyholders, Housing Associations insurance companies, loss adjusters, and subcontractors to ensure transparency, trust, and alignment throughout the job lifecycle.

· Inform strategic decisions through performance reporting
Deliver regular reports on team performance to senior management, highlighting key metrics, trends, and improvement opportunities.

· Protect brand reputation through effective complaint resolution
Handle customer complaints promptly and professionally, ensuring satisfactory outcomes and continuous improvement in service delivery.

SKILLS & EXPERIENCE REQUIRED

· Technical Knowledge: Understanding of restoration processes, including water and fire damage.

· Surveying: Using surveying software to build detailed floorplans and cost schedules.

· Communication Skills: Excellent verbal and written communication skills, including the ability to communicate with a diverse range of stakeholders.

· Problem-Solving Skills: Ability to identify and resolve issues that arise during the project.

· Leadership Skills: Ability to lead and motivate a team to achieve project goals.

· Financial Acumen: Understanding of budgeting, cost control, and financial reporting. Experience of managing a high-value book of works

· Customer Service Skills: Ability to provide excellent customer service and build strong client relationships.

· Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and maintain accurate records.

· Technical Skills: Proficiency in using estimating tools.

· Knowledge of Regulations: Understanding of building codes, safety regulations, and other relevant requirements.

QUALIFICATIONS

· 5 years’ experience working in Repair/Reinstatement, Restoration insurance sector

· Desirable CILA qualifications

COMPANY BENEFITS

25 days holiday – plus bank holidays

Car allowance

Quarterly bonus

Annual Pay Review

Company pension plan

Life Insurance

Medical Cash Plan

Employee Assistance Programme

Induction and E- learning

Annual Flu Vaccination

Eye Test

KEY PERFORMANCE INDICATORS (KPIs)

- Project Delivery: Timely completion of restoration projects within scope and budget.

- Financial Performance: Achievement of revenue targets and effective cost control across all jobs.

- Client Satisfaction: Positive feedback from policyholders and insurance partners; low complaint rates.

- Compliance: Adherence to health and safety regulations, CDM requirements, and internal quality standards.

- Team Leadership: Staff engagement, performance review completion, and development plan execution.

Job Types: Full-time, Permanent

Pay: £50,000.00-£55,000.00 per year

Work Location: On the road

Quick apply

Refine Your Search

claims manager jobs in east ham, gtl

Project Manager - Insurance Claims - Flood and Fire

Head of Claims

Heavyside Manager

Senior Customer Success Manager

Hard FM Contract Manager

KYC Team Lead

Pet Insurance Claims Oversight Manager

Employee Relations Manager

Claims Manager - Treaty

Regulatory Affairs Manager

Customer Care Manager

Application Support Analyst

Customer Excellence Manager

Claims Operations Manager

Subscriptions Growth Delivery Manager

Claims Manager - Delegated Authority

Personal Injury or clinical negligence Paralegal

Conduct & Complaints Manager

Financial Lines Major Loss Adjuster (D&O)

Claims Governance Manager

I want to receive the latest job alerts for claims manager in east ham, gtl

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