Helpdesk administrator Work, Jobs in East Ham, Gtl (with Salaries)

Helpdesk Administrator
CBRE —London
- Full-time
- Microsoft Office
- Analysis skills
- Typing
Communication and Information Systems Desk Officer (CIS DO)
The Council of Reserve Forces' and Cadets' Association —London
- £30,740 a year
- Full-time
- Travel
- Organisational skills
- IT
Quick apply
9d
Second Line Support Analyst – RCJ & Judicial
HM Courts & Tribunal Service —London
- £40,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
12d
Helpdesk Administrator - Shifts
Equans —Chelmsford
- 12 hour shift
- Customer service
- Annual leave
- Employee assistance programme
Contract Support Administrator
JLL —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Workplace Services Administrator
ISS Facility Services —London
- Hospitality
- Customer service
- Organisational skills
Quick apply
Business Support Administrator
Equans —Barbican
- Full-time
- Microsoft Excel
- Oracle
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Digital Systems Manager
Apax —London
- £50,000 - £58,000 a year
- Full-time
- Salesforce
- Project management
- Bachelor's degree
- Free parking
- Annual leave
12d
Helpdesk Administrator (12 Month FTC)
Skanska —London
- Computer skills
- Bereavement leave
IT Helpdesk Specialist, UK
Similarweb —London
- Windows
- Microsoft Office
- Scripting
12d
Aspire Assist Agent
Land Securities —London
- Full-time
- Microsoft Outlook
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
7d
IT Support & Systems Administrator
iPlace Global —London
- £26,000 - £38,000 a year
- Full-time
- In-person
- Communication skills
- Python
Quick apply
3d
Facilities & Compliance Co-ordinator
Optim Facilities —London
- £34,000 - £38,000 a year
- Full-time
- Customer service
- In-person
- Communication skills
Quick apply
10d
Scheduling Team Member / Administrator
Quest Medical UK Ltd —Brentwood
- £24,000 a year
- Overtime
- Microsoft Office
- Administrative experience
- Accounting
- Free parking
- Health & wellbeing programme
Quick apply
Systems Administrator Industry Placement Year (London)
D. E. Shaw & Co., L.P. —London
- Project management
- Linux
- AI
System Administrator 1 - UK
M.C. Dean, Inc —London
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
IT Systems Specialist
Silver Birch Care Holdings —London
- £33,000 - £36,000 a year
- Windows
- Computer networking
- IT
- Employee assistance programme
- Referral programme
6d
Contract Support Administrator
JAA-Jones Lang LaSalle Limited —London
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
9d
Sales Administrator
Netcalibre Ltd —London
- £25,000 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
Quick apply
12d
Service Desk Administrator
Advantos Services —Crayford
- £26,000 - £28,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply

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Helpdesk Administrator

CBRE -
London

Apply Now

Job details

Full-time

Qualifications

Microsoft Office
Analysis skills
Typing
Communication skills

Full job description

CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries.
Job Title: Helpdesk Coordinator CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Helpdesk Coordinator to join the team located in London.
As a Helpdesk Coordinator, you will responsible for providing exceptional customer service and business support in order to contribute to the continued growth and success of the Business. Quality • Manage CAFM system as key user on site including PPM records, reactives and reporting. • Answer calls/email for the business in a timely fashion • Ensure all Reactive requests raised on the helpdesk have the correct priority/engineer assigned. • Ensure communication is maintained throughout reactive job life between Facilities Team and end user(s). Where possible apply RFT and close calls over phone without requirement for assignment • Liaise with Lead Engineer and Ops Manager daily/weekly to ensure quality of service is
Contract : • Alongside Contract Support assist with the monthly customer report. • Provide comprehensive reports relating to all jobs raised through the CAFM system. • Analysis and comprehension of reports relating to CAFM system. • Monthly update of Client specific Metrics/Forecasting Model in absence of the Contract Support. • Logging hazards & customer feedback on the QHSE Management Portal • Perform any other duties or responsibilities as requested by the CM or Management Team.
Person Specification: • Organised - Works in a structured way. Thinks ahead to prioritise workload • Logical - Works in a clear and consistent manner • Attention to detail - Thorough in carrying out a task, with a high degree of accuracy • Assertiveness - Confident, effective in putting across point of view to others • Persistence - Follows through to resolution QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and EXPERIENCE

High school diploma or general education degree (GED) required. Call Center experience preferred. Minimum two years of related experience.

CERTIFICATES and/or LICENSES

None

COMMUNICATION SKILLS

Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence. Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor.

FINANCIAL KNOWLEDGE

Ability to calculate simple figures such as percentages.

REASONING ABILITY

Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.

OTHER SKILLS and ABILITIES

Intermediate Knowledge of Microsoft Office Suite products. Ability to type 45-50 WPM.

SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

Apply Now

Refine Your Search

helpdesk administrator jobs in east ham, gtl

Helpdesk Administrator

Communication and Information Systems Desk Officer (CIS DO)

Second Line Support Analyst – RCJ & Judicial

Helpdesk Administrator - Shifts

Contract Support Administrator

Workplace Services Administrator

Business Support Administrator

Digital Systems Manager

Helpdesk Administrator (12 Month FTC)

IT Helpdesk Specialist, UK

Aspire Assist Agent

IT Support & Systems Administrator

Facilities & Compliance Co-ordinator

Scheduling Team Member / Administrator

Systems Administrator Industry Placement Year (London)

System Administrator 1 - UK

IT Systems Specialist

Contract Support Administrator

Sales Administrator

Service Desk Administrator

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