guest experience leader Work, Jobs in east kilbride (with Salaries)

Guest Experience Manager
Point A Hotels —Glasgow
- £32,500 a year
- Full-time
- Hotel
Quick apply
13d
Team Leader
Atlas Hotels —Glasgow
- £13.95 an hour
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
10h
Corporate Receptionist
Equans —Motherwell North
- £27,000 - £30,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- Front desk
- Annual leave
- Employee assistance programme
Front of House Manager
Bannatyne —Glasgow
- £13.40 an hour
- Weekend availability
- Customer service
- Team management
- Communication skills
- Employee assistance programme
- Gym membership
Assistant Manager
Pins Leisure —Glasgow
- £32,000 a year
- Weekend availability
- Bar
- Employee assistance programme
- Employee discount
Quick apply
14d
Operations Manager
Popeyes UK —Glasgow
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
4d
Floor staff / 833 - The Crystal Palace, Glasgow
J D Wetherspoon plc —Strathclyde
- £12.81 an hour
- Part-time
- Bar
- No experience needed
- Hotel
- Employee discount
1d
Bar staff / 833 - The Crystal Palace, Glasgow
J D Wetherspoon plc —Strathclyde
- £12.81 an hour
- Weekend availability
- Bar
- No experience needed
- Hotel
- Employee discount
1d
Project Coordinator - Community Partnership
Iberdrola Group —Glasgow
- From £38,760 a year
- Hybrid work
- Microsoft Office
- IT
- Business
- Annual leave
- Employee discount
5d
Reception Team Member
ADAGIO —Glasgow
- Full-time
- Hotel
- Front desk
Quick apply
6d
Head Of Event Planning - SEC Glasgow
Levy —Glasgow
- £45,000 a year
- Weekend availability
- Hospitality
- Leadership
- Annual leave
- Employee assistance programme
Team Leader
KFC Glasgow - Sauchiehall Street —Glasgow
- Up to £13.30 an hour
- Full-time
- Restaurant
- Employee discount
Team Leader
KFC Glasgow Renfield Street Rst —Glasgow
- Up to £13.30 an hour
- Full-time
- Restaurant
- Employee discount
Team Leader overnights only
KFC Glasgow - Nitshill Road —Glasgow
- Up to £14 an hour
- Full-time
- Restaurant
- Employee discount
13d
Breakfast Server 6am start
Chop Grill & Bar —Glasgow
- £12.50 - £12.71 an hour
- Full-time
- Serving
- Restaurant
- Time management
Quick apply
Front of House Supervisor
Chop Grill & Bar —Glasgow
- £13.25 - £13.50 an hour
- Full-time
- Serving
- Leadership
- Restaurant experience
Quick apply
Senior Assistant General Manager
Weavers, Paisley —Paisley
- £35,000 - £37,000 a year
- Full-time
- Hospitality
- Bar
- Supervising experience
- Employee discount
Quick apply
2d
Bar staff / 497 - The Last Post, Paisley
J D Wetherspoon plc —Paisley
- £12.81 an hour
- Weekend availability
- Bar
- No experience needed
- Hotel
- Employee discount
2d
Nights Team Leader
Premier Inn —Glasgow
- Up to £14.31 an hour
- Full-time
- Customer service
- Hotel
- Leadership
- Employee discount
Quick apply
General Manager - New Opening
The Ivy Asia Glasgow —Glasgow
- Full-time
- English
- Restaurant experience
- Employee discount
Quick apply
6d

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Guest Experience Manager

Point A Hotels -
Glasgow

Quick apply

Job details

Full-time
£32,500 a year
13 days ago

Full job description

About Queensway

Queensway Group is a family-owned business founded by entrepreneurs and renowned for its warmth, sincerity, and quality of service. We invest in real estate which we develop into operating business in the hospitality sector, from coffee shops to hotels, residential property, and a member’s club. The brands we operate include KFC, Starbucks, Point A Hotels, Montagu Place, Sloane Place, and the Sloane Club.

With our entrepreneurial approach and extensive network, we can respond to opportunities and drive growth in our businesses. At Queensway we never stand still, and our agility is key to our success. This, together with our experience in real estate development, means we can effectively transform assets which are then operated by skilled and dedicated teams across the UK, Europe, and East Africa.

About Point A

At Point A we are defined by our state of mind, not the state of the market. When we work together, we believe anything is possible. Our strength lies in our ability to think differently and use what we have innovatively. We want to defy the status quo and challenge the leaders in our sector with our brand, products, and service. In everything we do, we are thoughtful, humble, honest, and true to our personal values. We deliver heartfelt hospitality to all our guests, no matter their budget. Since 2017 this approach has been key to our becoming one of the most successful new hotel brands, but we need fine folk to help us continue the story and write more of the successful paragraphs.

The Role

We currently seek a Guest Experience Manager to join our fantastic team at Point A Hotel in Glasgow.

This role is offered as a 12-month fixed-term contract to cover maternity leave, with the potential for a permanent position at the end of the contract.

The role’s primary focus is to ensure consistency in delivering outstanding boutique service experience to all our guests.

We are a kind & caring team and so you will be an important part of our family and a vital part of what we do.

You will need to take accountability for guest satisfaction and mystery guest scores and reaching key performance targets, ensure property brand standard communications are correct and on brand including collateral, emails & written comms, support the operations team with local partnerships for your location including, feedback guest requests, and ensuring they are right for our guest profile. You will also deputise in the absence of the manager, lead all guest experience initiatives and trainings within your property and support your cluster as needed.

We will offer you:

Attractive salary, 40h a week contract.
Queensway Reward & Recognition Scheme
Annual Awards Ceremony in London
Freedom and autonomy to lead a team without the constraints of a ‘big chain’
Fun, friendly, and supportive work environment
Professional development and career progression
Career opportunities across the group including coffee houses and support office
Great team building initiatives and social events
Friends and Family Rates at all our properties
25 days of annual leave plus 8 Bank Holiday

Quick apply

Refine Your Search

guest experience leader jobs in east kilbride

Guest Experience Manager

Team Leader

Corporate Receptionist

Front of House Manager

Assistant Manager

Operations Manager

Floor staff / 833 - The Crystal Palace, Glasgow

Bar staff / 833 - The Crystal Palace, Glasgow

Project Coordinator - Community Partnership

Reception Team Member

Head Of Event Planning - SEC Glasgow

Team Leader

Team Leader

Team Leader overnights only

Breakfast Server 6am start

Front of House Supervisor

Senior Assistant General Manager

Bar staff / 497 - The Last Post, Paisley

Nights Team Leader

General Manager - New Opening

I want to receive the latest job alerts for guest experience leader in east kilbride

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