Insurance agent Work, Jobs in East Malling, Ken (with Salaries)

Complaint Investigation Associate FTC 6 months
Lloyd's of London —Chatham
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Communication skills
- Employee discount
- Gym membership
Ramp Agent
JETEX —Biggin Hill
- £27,000 - £27,001 a year
- Full-time
- Customer service
- Analysis skills
- Driving
- Free parking
- Life insurance
Quick apply
Housing Administrator
Caridon Property Services —Croydon
- £25,398.60 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Accounting
- Life insurance
- Sick pay
Quick apply
2d
Customer Service Specialist
Lendable —Chatham
- Full-time
- Heavy lifting
- Customer service
- Machine learning
- Employee discount
- Referral programme
Trainee Insurance Advisor
NFU Mutual Agency —Royal Tunbridge Wells
- Full-time
- CRM software
- Sales
- Customer service
- Free parking
- Employee discount
9d
Senior Placing Broker
Exance Services Limited —Royal Tunbridge Wells
- £30,000 - £45,000 a year
- Full-time
- Hybrid work
- Negotiation
- Health & wellbeing programme
- Work from home
Quick apply
10d
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Upminster
- £3,800 a month
- Full-time
- Sales
Quick apply
Transport Coordinator
Progress Vehicle Management —Sevenoaks
- From £29,745 a year
- Full-time
- Customer service
- Analysis skills
- In-person
- Free parking
- Annual leave
Quick apply
4d
Marine Co-ordinator
Peel Ports —Sheerness
- Part-time
- Administrative experience
- Organisational skills
- Annual leave
- Employee assistance programme
11d
Compliance Analyst
Ki —London
- Hybrid work
- Analysis skills
- Life insurance
Quick apply
4d
Trainee Mortgage Adviser (Basildon)
Jigsaw Financial —Basildon
- £26,000 - £60,000 a year
- Full-time
- Sales
- Basic maths
- Financial services
- Life insurance
Quick apply
Operations Assistant
JLL —Croydon
- Customer service
- Microsoft Office
- Organisational skills
Site Agent
Kier Group —Chatham
- Weekend availability
- Travel
- Contracts
- In-person
- Flexible schedule
Personal Travel Expert - Bluewater
DERTOUR UK —Greenhithe
- £26,773 a year
- Weekend availability
- Sales
- Customer service
- IT
- Annual leave
- Employee assistance programme
Quick apply
Jetty Operator
PD Ports —Purfleet
- £28,000 a year
- Weekend availability
- Microsoft Outlook
- Microsoft Office
- Analysis skills
- Life insurance
Quick apply
2d
Trainee Swimming Teacher
Leisure Solutions Community Trust —Royal Tunbridge Wells
- £19 - £20 an hour
- Part-time
- Customer service
- Organisational skills
- Communication skills
- Employee assistance programme
Customer Care Agent
Wrisk —Rainham
- £26,000 - £28,000 a year
- Full-time
- Communication skills
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Upminster
- £3,800 a month
- Full-time
- Sales
- Driving
Quick apply
Junior Commercial Advisor
Verisure Services (UK) Limited —Southend-on-Sea
- £3,800 a month
- Full-time
Quick apply
Private Clients Insurance Sales Executive
NFU Mutual Agency —Royal Tunbridge Wells
- Full-time
- Sales
- Communication skills
- Free parking
- Employee discount
9d

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Complaint Investigation Associate FTC 6 months

Lloyd's of London -
Chatham

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Employee discount
Gym membership

Qualifications

Complaint handling
Analysis skills
Continuous improvement
Communication skills
Negotiation

Full job description

Lloyd’s is the world’s leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market’s brightest minds, working together for a braver world.

Our role is to inspire courage, so tomorrow’s progress isn’t limited by today’s risks.

Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that’s more sustainable, resilient and inclusive, you’ll find a home at Lloyd’s – build a braver future with us.

Complaints Investigation Associate (6 Month FTC)

Location: Chatham

About the Role

We are seeking a Complaints Investigation Associate to join the Market Oversight & Delivery team. This role focuses on the independent investigation and resolution of UK and international policyholder complaints escalated to Lloyd’s.

You will play a key role in delivering fair, evidence-based outcomes, working closely with managing agents and stakeholders while ensuring compliance with FCA and international regulatory requirements.

About Lloyd’s

Lloyd’s is the world’s leading insurance and reinsurance marketplace, bringing together expertise to share risk and build a more resilient global economy. Our culture is underpinned by three core behaviours: Take the risk, Make it happen and Own the outcome.

Key Responsibilities

Conduct thorough investigations into complex policyholder complaints
Analyse evidence and policy documentation to determine fair outcomes
Negotiate with managing agents and representatives to resolve complaints
Issue compliant regulatory responses in line with FCA and international requirements
Mandate redress payments where appropriate within agreed authority
Manage and prioritise caseloads to meet regulatory deadlines
Maintain accurate complaint data and support regulatory reporting
Provide guidance to internal teams and external stakeholders on complaint processes
Build strong relationships across the market and with key external parties
Contribute to continuous improvement of complaint handling processes

Skills & Experience

Strong analytical and decision-making capability
Ability to interpret insurance policy wordings and apply them to complex cases
Experience of handling complaints or claims in a regulated environment
Understanding of FCA DISP rules, Consumer Duty and complaint handling frameworks
Excellent communication and negotiation skills
Ability to manage competing priorities and work to strict deadlines
Collaborative approach with the confidence to support and guide others

What We’re Looking For

A fair, objective and detail-focused approach to problem solving
Strong stakeholder management and relationship-building skills
Confidence in making evidence-based decisions in a regulatory environment
A proactive mindset with a commitment to continuous improvement
Alignment with Lloyd’s values: being brave, working together and doing the right thing

Diversity and inclusion are a focus for us – Lloyd’s aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments, we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our website.

We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.

By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.

Should you require any additional support with your application, or any adjustments, please click the following link;

https://cleartalents.com/apply/lloyds-msa1645695881

Please note, clicking on this link does not register your application for the vacancy

Apply Now

Refine Your Search

insurance agent jobs in east malling, ken

Complaint Investigation Associate FTC 6 months

Ramp Agent

Housing Administrator

Customer Service Specialist

Trainee Insurance Advisor

Senior Placing Broker

JUNIOR SALES ADVISOR

Transport Coordinator

Marine Co-ordinator

Compliance Analyst

Trainee Mortgage Adviser (Basildon)

Operations Assistant

Site Agent

Personal Travel Expert - Bluewater

Jetty Operator

Trainee Swimming Teacher

Customer Care Agent

JUNIOR SALES CONSULTANT

Junior Commercial Advisor

Private Clients Insurance Sales Executive

I want to receive the latest job alerts for insurance agent in east malling, ken

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