Customer assistant Work, Jobs in East Peckham, Ken (with Salaries)

Customer Services Assistant
Leeds Castle Foundation —Maidstone
- £12.71 an hour
- Weekend availability
- CRM software
- Hospitality
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
Retail Sales Assistant
Cotton Traders —Tonbridge
- Up to £12.71 an hour
- Employee discount
Quick apply
2d
Store Assistant
Aldi —West Malling
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Service Assistant
National Trust —Royal Tunbridge Wells
- £12.75 an hour
- Weekend availability
- Free parking
- Employee assistance programme
12d
M&S - Customer Service Assistant - M&S
Compass Group —Maidstone
- £13.45 an hour
- Communication skills
3d
Store Assistant
Toolstation —Royal Tunbridge Wells
- £12.87 an hour
- Part-time
- Employee discount
4d
Customer Service Assistant
Balfour Winery —Staplehurst
- £10.85 - £12.71 an hour
- Full-time
- Customer service
- Communication skills
Quick apply
Sales Assistant - UNIQLO Bluewater
UNIQLO —Dartford
- £13.45 an hour
- Part-time
- Customer service
- Employee discount
Stock Assistant
Aldi —West Malling
- £13.12 an hour
- Customer service
- Annual leave
- Employee assistance programme
School Lettings Assistant/Customer Service Assistant
School Space —Sittingbourne
- £12.75 an hour
- 8 hour shift
- School
Quick apply
16h
Trade Counter Sales
SIG Plc —Royal Tunbridge Wells
- Sales
- Customer service
- Communication skills
- Employee discount
- Life insurance
Team Member (Delivery)
NEXT —Maidstone
- £8.28 - £12.71 an hour
- Part-time
- Customer service
- Employee discount
12d
Sales Assistant - Maidstone Aylesford
Smyths Toys —Maidstone
- £11.30 - £13.20 an hour
- Temporary
- Store discount
- Employee assistance programme
6d
Sales Assistant
Hospice in the Weald —Sevenoaks
- £25,371 a year
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
3d
Customer Service Assistant
PEAK MARKETING LIMITED —Maidstone
- £28,620.00 - £37,775.14 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
Quick apply
9h
Customer Support Assistant
SafeTag Tracking —Orpington
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- English
- Free parking
- Annual leave
Quick apply
21h
Retail Assistant
Vyve —Lakeside Shopping Centre
- £12.71 - £13.50 an hour
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Store discount
Quick apply
Trade Counter Assistant
Headlam Group Plc —Tonbridge
- Part-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
1d
Sales Assistant
PPG —Royal Tunbridge Wells
- Overtime
- IT
- Annual leave
- Employee discount
Quick apply
Customer Advisor
Boots —Royal Tunbridge Wells
- £13.02 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
3d

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customer assistant jobs near east peckham, ken

Customer Services Assistant

Leeds Castle Foundation -
Maidstone

Quick apply

Job details

Fixed term contract | Zero hours contract
£12.71 an hour

Benefits

Free parking
Health & wellbeing programme
Discounted or free food
Company events
Employee discount
On-site parking

Qualifications

CRM software
Hospitality
Customer service
Microsoft Office
Organisational skills
IT
Communication skills

Full job description

Role Overview

To provide an exceptional level of customer service as the first point of contact for all enquiries. The role is responsible for responding to enquiries received by telephone and email, supporting ticketing and events, assisting with group bookings and ensuring visitors receive accurate, timely and helpful information before, during and after their visit.

Working closely with Visitor Operations, Admissions, Retail, Groups, Hospitality and Events teams, the Customer Services Assistant will help deliver a seamless visitor experience whilst supporting the wider commercial and charitable objectives of Leeds Castle.

Role Details – This is a desk based, on-site role which is Fixed Term until end of March 2027. Minimum 16 hrs per week, ideally Thursday, Friday, Saturday & Sunday 9am – 1pm, start/finish times and weekdays can be flexible, but weekend cover is an essential requirement.

KEY TASKS

To act as the first point of contact for visitor enquiries, providing a professional, friendly and knowledgeable service at all times.
To respond promptly and accurately to enquiries received via telephone, email and other communication channels.
To monitor and manage shared customer service inboxes, ensuring enquiries are prioritised and responded to within agreed timescales.
To provide information regarding ticketing, events, activities, accessibility, facilities and visitor experiences across the estate.
To investigate and resolve ticketing enquiries, including booking amendments, payment queries and visitor account issues, escalating where appropriate
To support enquiries relating to seasonal events, special experiences and hospitality offerings, liaising with relevant departments to ensure accurate information is provided
To assist with group booking enquiries, processing reservations and communicating requirements with operational teams.
To support event administration and customer communications before and after events
To maintain accurate records of customer interactions, bookings and enquiries using relevant systems and databases.
To deal with feedback, complaints and service recovery opportunities professionally and courteously, escalating issues where appropriate.
To support Leeds Castle's commitment to delivering outstanding customer service and continuously improving the visitor experience.
To undertake any other reasonable duties as requested by your line manager.

Weekend and bank holiday working is a requirement of this role. During seasonal events, hours may be amended in line with business need.

_________________________________________________________________________

CORE ACCOUNTABILITIES

· Deliver exceptional customer service that reflects Leeds Castle's values and reputation.

· Maintain excellent standards of communication, professionalism and accuracy.

· Work collaboratively across departments to provide a seamless visitor experience.

· Follow Company regulations in Health & Safety and maintain a safe working environment.

· Ensure personal standards of presentation, performance and attendance are beyond reproach at all times.

· Handle customer information in accordance with data protection requirements and company policies.

SKILLS, KNOWLEDGE, EXPERIENCE required

· Previous experience in a customer service, contact centre, visitor attraction, hospitality or administrative role.

· Excellent verbal and written communication skills.

Strong organisational skills with the ability to manage multiple enquiries and priorities.
Experience of working with booking, ticketing or CRM systems would be advantageous.
Strong attention to detail and accuracy when processing bookings and customer information.
Ability to remain calm and professional when dealing with challenging situations or complaints.
Good IT skills, including Microsoft Office applications and email management.
A proactive and positive approach to problem solving.
A willingness to work as 'one team', supporting colleagues across departments as required.

Pay: £12.71 per hour

Benefits:

Company events
Discounted or free food
Employee discount
Free parking
Health & wellbeing programme
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer assistant jobs in east peckham, ken

Customer Services Assistant

Retail Sales Assistant

Store Assistant

Service Assistant

M&S - Customer Service Assistant - M&S

Store Assistant

Customer Service Assistant

Sales Assistant - UNIQLO Bluewater

Stock Assistant

School Lettings Assistant/Customer Service Assistant

Trade Counter Sales

Team Member (Delivery)

Sales Assistant - Maidstone Aylesford

Sales Assistant

Customer Service Assistant

Customer Support Assistant

Retail Assistant

Trade Counter Assistant

Sales Assistant

Customer Advisor

I want to receive the latest job alerts for customer assistant in east peckham, ken

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