Service desk engineer Work, Jobs in East Wellow, Ham (with Salaries)

CSS Field Service Engineer
Roke —Romsey
- Full-time
- Military
- Engineering
- Driving
CSS Field Service Engineer
Roke Manor Research Limited —Romsey
- Military
- Engineering
- Driving
Network Engineer
The Peninsular and Oriental Steam Navigation Company —Southampton
- Computer networking
- IT
- Communication skills
Quick apply
12d
Helpdesk Scheduler
Emcor —Chandlers Ford
- £30,869 a year
- Overtime
- Computer literacy
- Employee assistance programme
- Referral programme
Quick apply
Installation Field Engineer - Remote
ORBITAL NET LIMITED —Bournemouth
- £26,000 - £28,000 a year
- Remote
- Driving
- Communication skills
Quick apply
First Line Engineer
Onecom —Fareham
- £25,000 - £27,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
Quick apply
Mission Operations Engineer - UK
Saronic Technologies —Portsmouth
- Full-time
- Computer Science
- Software troubleshooting
- Engineering
- Annual leave
7d
Chief Engineer - Southampton
Svitzer —Southampton
- £68,440.88 a year
- Full-time
- Maintenance
- Employee assistance programme
Technical Support Analyst
Aerial Direct —Fareham
- Customer service
- Agile
- Employee assistance programme
- Employee discount
Quick apply
Electrical Inspector
SSE —Andover
- £30,684 - £36,666 a year
- Full-time
- Customer service
- Employee discount
6d
Clinical Systems Engineer
IWT PHU Single Corporate Service —Newport
- £32,073 - £39,043 a year
- Hospital
- No degree
- Business
Quick apply
6d
Marketing Executive Apprentice
Prem Group Ltd —Waterlooville
- £16,640 - £18,000 a year
- Full-time
- Social media management
- Free parking
- Health & wellbeing programme
Quick apply
5d
Recruitment Consultant
Techforce Personnel —Southampton
- £35,000 - £50,000 a year
- Full-time
- Bachelor's degree
- In-person
- AI
- Sick pay
Quick apply
17h
Geo-Environmental Consultant
Brownfield Solutions —Wickham
- £30,000 - £34,000 a year
- Full-time
- Hybrid work
- AutoCAD
- Microsoft Office
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
Recruitment Consultant - Aerospace
Gattaca Plc —Whiteley
- £28,000 - £40,000 a month
- Communication skills
Project Engineer
Medhurst —Frodsham
- Full-time
- Customer service
- Travel
- IT
Multi Skilled Engineer - Electrical Bias
JIK-Integral UK Limited —Southampton
- Full-time
- Maintenance
- Plumbing
- IT
Quick apply
Recruitment Consultant - Aerospace
Gattaca —Fareham
- £28,000 - £40,000 a year
- Communication skills

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CSS Field Service Engineer
Roke —Romsey
Remote support: Provide 1st/2nd line support on behalf of the service desk when customers log issues about the operation/maintenance of products.
CSS Field Service Engineer
Roke Manor Research Limited —Romsey
Remote support: Provide 1st/2nd line support on behalf of the service desk when customers log issues about the operation/maintenance of products.

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service desk engineer jobs near east wellow, ham

CSS Field Service Engineer

Roke -
Romsey

Apply Now

Job details

Permanent | Full-time

Qualifications

Microsoft Windows Server
Driving Licence
CSS
Military
Engineering
LAN
Driving
WAN
IT
VMWare
Linux
Root cause analysis
ESXi

Full job description

Great ideas come from different minds. That’s why we bring together engineers, scientists, analysts, and creatives from every background — and give them the trust, tools, and freedom to make a difference. What connects us is the mission: solving meaningful problems and building capability that protects what matters most.

And as the challenges evolve, so do we — working on the technologies that will shape tomorrow, not just today.

About Roke
Roke is a world-class engineering and technology company, with a trusted and long-standing record of delivery spanning research & development, products, managed-services and consultancy, serving customers across the globe. The markets Roke operates in are broad, but they are frequently crosscutting at engineering and delivery levels; markets include defence, national security, intelligence sectors, with diversity being at the centre of Roke’s strategy.

The Opportunity
The Field Service Engineer plays a key role in delivering high quality support to customers across the UK and international locations. The role involves regular communication with internal teams, customers, and suppliers to ensure efficient service delivery and consistently high levels of customer satisfaction to drive sustainable and profitable business growth.
As well as Electromagnetic Warfare, you’ll need a solid understanding of IT infrastructure and experience of working with/for the MoD.

Key Responsibilities

Engineering visits (preventive and corrective): Visit customer sites (sometimes at short notice) to
maintain/patch/update/audit customer systems and products,
perform corrective maintenance and repairs to resolve customer issues
support military exercises, demonstrations, testing,
supporting customer acceptance testing of new deliveries/products,
deliver operator and maintainer training.
Remote support: Provide 1st/2nd line support on behalf of the service desk when customers log issues about the operation/maintenance of products.
Join an on-call 24/7 rota (1wk on 3wks off) where you may be contacted and required to attend customer site at short notice.
Infrastructure and Network support: Install, configure, and maintain Windows Server environments (2016/2019/2022). Configure and manage firewall platforms (hardware and software-based). Maintain virtualized environments using platforms such as VMware ESXi, Microsoft Hyper-V.
Customer Repairs (RMAs): Perform root cause analysis, investigating issues in a logical manner to determine root cause through various methods such as utilising test rigs, isolating faults down to specific boards/components by elimination, engaging with product owners and SMEs as required. Documenting corrective actions, summarising parts required and effort involved, creating fault report forms, RMA notifications, BER certificates, certificates of conformance etc.

Education and Qualifications

Degree or HND/HNC qualified in an engineering discipline
Served in the 14 Signal Regiment.
Full driving license

Knowledge, Skills & Experience

Electronic Warfare experience within the MoD (14 Signal Regiment)
Previous demonstrable experience of delivering and supporting hardware and infrastructure in the military domain
Experience working at differing levels of security classification.
Knowledge of LAN, WAN, and VLAN architectures and networks, hardware, firewalls, hypervisor and windows /linux configuration and management.
Knowledge of Crypto devices
Knowledge and understanding of supporting and maintaining equipment in the live environment whether on military exercise or technical demonstrations / installation.
Understanding of planning and executing hardware lifecycle management, upgrades and capacity expansion.
Experience in the service support of low volume, high value, products and systems in a highly regulated environment.
Awareness of ITIL (v3 or v4).

Where will you be based?

You will typically be working from Romsey, but may be required to work from Romsey or customer site as needed.

Why You Should Join Us
We have a competitive salary and access to a number of additional flexible benefits, which will cover Health and Wellbeing, Savings and Protection and Life, Leisure and Entertainment.
Roke has a great community of groups with shared interests. These enable people to share ideas and be passionate about tools, technologies and techniques, which interest them.
We are committed to a policy of Equal Opportunity, Diversity and Inclusion. Our working environment is friendly, creative and inclusive and support a diverse work-force and those with additional needs.

Security Information
Due to the nature of this position, we require you to be eligible to achieve DV clearance. As a result, you should have resided in the UK for the last 10 years.

The Next Step

Click apply, submitting an up-to-date CV. We look forward to hearing from you.

Take a look around the company https://www.roke.co.uk/

Apply Now

Refine Your Search

service desk engineer jobs in east wellow, ham

CSS Field Service Engineer

CSS Field Service Engineer

Network Engineer

Helpdesk Scheduler

Installation Field Engineer - Remote

First Line Engineer

Mission Operations Engineer - UK

Chief Engineer - Southampton

Technical Support Analyst

Electrical Inspector

Clinical Systems Engineer

Marketing Executive Apprentice

Recruitment Consultant

Geo-Environmental Consultant

Recruitment Consultant - Aerospace

Project Engineer

Multi Skilled Engineer - Electrical Bias

Recruitment Consultant - Aerospace

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