Customer service supervisor Work, Jobs in Eastham, Chs (with Salaries)

Assistant Store Manager
Mountain Warehouse —Ellesmere Port
- Full-time
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee assistance programme
Quick apply
14d
Aftersales Team Leader
Ormazabal UK —St Helens
- £37,000 - £42,000 a year
- Full-time
- CRM software
- Supervising experience
- Team management
- Free parking
- Health & wellbeing programme
Quick apply
10d
Assistant Store Manager
Footasylum —Wirral
- Customer service
- Human resources
- Recruiting
Customer Service Team Leader
The Riverside Group —Liverpool
- £39,912.07 - £43,869.98 a year
- Full-time
- Training & development
- Leadership
18h
General Manager - Operations Leader
SoulSync HR —Liverpool
- £42,000 - £45,000 a year
- Full-time
- Recruiting
- In-person
- Store discount
- Employee discount
Quick apply
8d
Shift Manager
Wingstop UK - Liverpool Lord Street —Liverpool
- £13.75 an hour
- Full-time
- Inventory control
- Customer service
- Supervising experience
- Employee discount
Quick apply
1d
Assistant Store Manager (Full-Time)
Pandora Jewelry —Liverpool
- £25,000 - £40,800 a year
- Full-time
- Customer service
- Organisational skills
- Training & development
- Employee discount
Assistant Store Manager
EG On The Move Ltd —Liverpool
- £13.40 an hour
- Weekend availability
- Hospitality
- Mentoring
- Training & development
- Employee discount
Quick apply
1d
Supervisor
Bravissimo —Liverpool
- £13.71 - £13.90 an hour
- Weekend availability
- Customer service
- Supervising experience
- Employee discount
Quick apply
7d
Shift Manager
Wendy's Liverpool Croft Retail Park -14525 —Bromborough
- £13.85 an hour
- Part-time
- Hospitality
- Customer service
- Restaurant management
Quick apply
Sales - Holding Supervisor
New Look —Wrexham
- Part-time
- Customer service
- Training & development
- Communication skills
Connections Coordinator Team Leader
ITS Technology Group Limited —Warrington
- Full-time
- Hybrid work
- Salesforce
- Supervising experience
- Continuous improvement
- Free parking
- Work from home
Quick apply
8d
Business Development Team Leader
PHSGroup —Skelmersdale
- £35,000 a year
- No weekends
- CRM software
- Business development
- Analysis skills
- Free parking
- Employee discount
Supervisor (Full-Time)
Pandora Jewelry —Ellesmere Port
- £14.53 an hour
- Full-time
- Customer service
- Communication skills
- Employee discount
Customer Services Team Leader
Betfred —Birchwood
- Full-time
- Team management
- Organisational skills
- Training & development
Quick apply
11d
Customer Experience Team Leader
Veolia ES (UK) Limited —Warrington
- Full-time
- Organisational skills
- Computer skills
- Training & development
- Annual leave
- Employee discount
Quick apply
17h
Store Supervisor
Footasylum —Liverpool
- Customer service
- Merchandising
- Human resources
3d
Aftersales Team Leader
Ormazabal —St Helens
- £37,000 - £42,000 a year
- CRM software
- Team management
- Travel
- Free parking
- Employee assistance programme
Quick apply
10d
Supervisor - Menswear Department
Flannels —Liverpool
- £31,450 a year
- Full-time
- Training & development
- Retail management
- Leadership
- Employee discount
Quick apply
Bar Supervisor
Diego's Demise —Liverpool
- From £13.50 an hour
- Part-time
- Hospitality
- Bar
- Management
Quick apply

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Assistant Store Manager

Mountain Warehouse -
Ellesmere Port

Quick apply

Job details

Permanent | Full-time
14 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Operations management
Customer service
Retail team management
Store management
Customer interaction
Training & development
Stock replenishment
Loss prevention
Retail management
Team motivation leadership

Full job description

Description

Are you passionate about retail and driven to deliver exceptional customer experiences? Do you thrive in a leadership role where you can motivate and inspire a high-performing team? If so, Mountain Warehouse has the perfect opportunity for you!

We’re looking for an Assistant Store Manager to partner with our Store Manager in driving the success of our store. From leading daily operations to fostering a collaborative team environment, you’ll play a pivotal role in creating an exceptional shopping experience while upholding the Mountain Warehouse brand.

Key Responsibilities

Leadership & Team Development:

Partner with the Store Manager to lead a motivated, engaged, and high-performing team.
Foster a collaborative and supportive work environment, encouraging teamwork and shared goals.
Drive training and development, empowering your team to excel and grow.
Communicate clearly and transparently, ensuring alignment and trust across the team.
Keep the team well-informed with product knowledge to deliver outstanding customer service.

Operational Excellence:

Assist with the smooth day-to-day running of the store, ensuring compliance with company policies.
Maintain high visual merchandising and housekeeping standards to enhance the shopping experience.
Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers.
Play an active role in recruiting and retaining top talent to build a strong and motivated team.

Sales & Performance:

Support in meeting and exceeding sales targets, driving profitability through effective strategies.
Monitor key performance indicators (KPIs) to track and sustain store success.
Oversee stock levels, ensuring smooth replenishment and accurate delivery management.
Implement proactive loss prevention strategies to protect the store’s profitability.

Customer Experience:

Lead by example in delivering exceptional customer service at every opportunity.
Address customer feedback promptly, ensuring satisfaction and brand loyalty.
Represent Mountain Warehouse with enthusiasm, professionalism, and a positive attitude.
Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.

We would like to meet someone who is

Passionate about creating outstanding customer experiences.
An inspiring leader with a proven track record in retail management.
A clear and confident communicator, able to engage with colleagues and customers alike.
Results-driven, with a sharp focus on achieving goals and meeting targets.
Approachable, supportive, and trustworthy—a natural team player.
Energetic and proactive, with a determination to see tasks through to completion.
Skilled in problem-solving and decision-making, ensuring solutions align with company policies.

What's in it for you

Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
1 weekend off per month, with 28 days annual leave, including Bank Holidays
Access to Employee Assistance Programme, and a Colleague Hardship Scheme
Generous Colleague Referral Incentive
Auto-enrolment Pension scheme
A stable, successful and supported environment
Length of service awards

You're not just managing a store; you're shaping an experience and creating a legacy. Embrace the adventure, Retail Leader, for you are the driving force of positive change!

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About Mountain Warehouse

At Mountain Warehouse, we’re passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it’s for hiking, running, skiing, or just exploring closer to home. As a team, we’re united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things.

We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you’re creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you’re excited about adventure, retail, and making a difference, we’d love to hear from you!

Quick apply

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customer service supervisor jobs in eastham, chs

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