Working hours: Monday, Tuesday, Thursday and Friday 8.15am - 3.30pm with half an hour for lunch, Wednesday either 8am - 4.05pm or 8.15am - 4.20pm with half an hour for lunch and one in 7 Saturdays from 8.50am - 11.50am.
Contract type: Permanent, Full Time
Working style: Onsite - Employees carry out their job primarily from a physical workplace, such as an office
Additional payments: Payment for additional out of hours ceremonies on Saturdays, Sundays and Bank Holidays (maximum of 8 sessions per year)
Closing date: 11.59pm, 24 June 2026
Interview method: in person
Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.
This role is subject to:
- Legal right to Work: In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment.
- 2 References - where possible we require 3 years' history.
- BPSS (Baseline Personnel Security Standard) clearance - this post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check.
Manchester Register Office is currently seeking a Registration Officer. Previous experience of working within civil registration in this country is desirable, however not essential.
If you think you’d enjoy supporting local residents from all walks of life and a diverse range of communities at some of the most significant moments in their lives, and if you like the challenge of a fast-paced and dynamic public-facing role, this could be the job for you.
As a Registration Officer you would be required to register births, deaths, stillbirths, marriages and civil partnerships as well as facilitate Citizenship Ceremonies, locate and issue historic certificates and provide clear, comprehensible advice and assistance to residents. You will on occasions be required to work across the city at Surestart centres, licensed wedding and civil partnership venues as well as varied religious premises, with transport provided where required. You will be required to conduct the full range of different ceremonies offered by Manchester Register Office.
In addition to working Monday to Friday, you would be required to work one Saturday every 7 weeks in the Register Office, as well as a maximum of 8 shifts on Saturdays, Sundays and Bank Holidays to provide cover for ceremonies at a variety of venues. Payment for this out-of-hours work is highly competitive.
We are looking for an enthusiastic and hardworking individual with a keen eye for detail and a very strong customer focus. You must be able to work flexibly and be responsive to the demands and priorities of a fast-paced service. You should have exceptional people skills, tact and emotional intelligence as you will be dealing with people at times of tremendous emotion. You'll also have experience of cash handling or financial reconciliation.
You should have proven communication and customer care skills of the highest order, experience of cash handling or financial reconciliation.
There are some restrictions on who may not be able to apply for this job:
- You are an undischarged bankrupt or if a moratorium period under a Debt Relief Order applies to you.
- You are the subject of a debt relief restrictions order or an interim debt relief restrictions order.
- You are a person who is or has been a member of the council or a council committee. This council or committee handles the appointment of registration officers during the 12 months before the appointment takes effect.
- An officer or servant, other than the clerk or deputy clerk, of a local authority is employed by them in the performance of duties relating to their functions as a burial authority.
- A person holding office as an authorised person is also a secretary (for marriages) of a synagogue or a registering officer of the Society of Friends.
- A candidate can't hold office if they work as a minister, doctor, midwife, undertaker, or in a burial or cremation business. This also applies to those in life insurance or other conflicting jobs.
- As superintendent registrar, if holding office as a registrar.
- As registrar, if holding office as a superintendent registrar or is a coroner.
We’re the local council for one of the UK’s most vibrant and diverse cities.
Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.
Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:
- We take time to listen and understand
- We work together and trust each other
- We show that we value our differences and treat each other fairly
- We ‘own it’ and we’re not afraid to try new things
- We’re proud and passionate about Manchester
Benefits we offer
- Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
- A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
- Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
- Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
- Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
- A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
- Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.
Creating an Inclusive Team at Manchester City Council
At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.
Support During the Process
- Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
- Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.
Guaranteed Assessment Scheme
We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:
- Members of the Armed Forces members or veterans
- Current or former care leavers
- Have a disability or long-term condition
When You Join Us
We’re a Disability Confident Employer, offering:
- A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
- Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
- A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.
For more information about the role or any adjustments, email [email protected].
What we will need from you if you're successful
In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.
Pre-Employment Checks
If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for, see the top of the advert for details.
These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.
Other relevant information
We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.
For more information about the role, please ensure that you read the role profile attached.
Use of Artificial Intelligence (AI)
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.
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