Retention specialist Work, Jobs in Edenbridge, Ken (with Salaries)

Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Customer Experience Specialist, SMB
NAVEX —London
- £45,000 a year
- Full-time
- Hybrid work
- Communication skills
Product Support Specialist - EMEA
Ashby —London
- £64,500 - £81,500 a year
- Weekend availability
- Remote
- Leadership
- Annual leave
Business Development Manager
Spyder Performance Ltd —Sevenoaks
- £45,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Free parking
- Employee discount
Quick apply
1d
Client Success Specialist - Sustainability Solutions
Institutional Shareholder Services —London
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
13d
Specialist, Product Governance & Channel Integration
Toyota Financial Services, KINTO and KINTO JOIN —Epsom
- £37,000 a year
- Hybrid work
- Management
- Presentation skills
- Communication skills
- Free parking
- Annual leave
Quick apply
3d
Client Success Executive
PEI Group —London
- English
- Administrative experience
CRM Campaign Specialist
Gamdom —London
- Remote
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Annual leave
- Flexible schedule
Associate, Product Specialist, AlpInvest Investor Relations
The Carlyle Group —London
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
Claims Handler
Miller Insurance Services —London
14d
Associate, Presentations Production
Janus Henderson —London
- Hybrid work
- Microsoft Powerpoint
- Sales
- Salesforce
1d
AI Workflow & Experience Specialist
Bumble Inc. —London
- £50,000 - £60,000 a year
- Call to connect
- Hybrid work
- Analysis skills
- APIs
- AI
- Annual leave
Quick apply
Senior Data Protection Compliance Specialist
marshmallow —London
- Full-time
- Financial services
- AI
- Communication skills
9d
Head of Growth
Hertility —London
- £80,000 - £85,000 a year
- Full-time
- Remote
- Leadership
- Marketing
- Annual leave
- Employee discount
10d
Client Engagement Specialist, Newswires, EMEA
Dow Jones —London
- Sales
- Salesforce
- English
- Annual leave
- Employee discount
Training Facilitator (South East)
Ministry of Justice —London
- £40,001 - £60,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee discount
14d
Travel Contact Centre Team Manager
Saga —Crawley
- £28,000 - £30,000 a year
- Hybrid work
- Organisational skills
- Communication skills
- Employee discount
Quick apply
4d
Reward and Wellbeing Manager
Brainkind —Burgess Hill
- £45,000 - £55,000 a year
- Full-time
- Free parking
- Annual leave
Automotive Sales & Customer Specialist
Splend —London
- Weekend availability
- Sales
- Customer service
- Communication skills
Quick apply
Specialist, Client Services - Markets
The Bank of New York Mellon Corporation —London
- Full-time
- Analysis skills
- Bachelor's degree
- AI
- Annual leave

I want to receive the latest job alerts for retention specialist in edenbridge, ken

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

retention specialist jobs near edenbridge, ken

Client Engagement Manager

Monotype
London

Apply Now

Job details

Full-time

Qualifications

Analysis skills
Customer relationship management
Mentoring
Leadership

Full job description

London, UK

Are you our “TYPE”?

Named "One of the Most Innovative Companies in Design'' by Fast Company, Monotype brings brands to life through type and technology that consumers engage with every day. The company's rich legacy includes a library that can be traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make it easier for them to do what they do best: design beautiful brand experiences.

Want to learn more about who we are, what we do, and how you can become part of our team of over 1,000 talented employees across the globe? Visit us at www.monotype.com.

The Client Engagement Manager serves as the primary post-sales delivery leader and client liaison. Partnering with a team of Operation Specialists, this role will align delivery with client expectations, help drive commercial outcomes and identify growth opportunities.

Reporting in to the Director, Services, the Client Engagement Manager will act as a strategic advisor to understand client needs, bridge sales and implementation with commercial responsibility. This role will be expected to travel within Europe/US from time to time.

This is a high-impact role at the heart of how Monotype delivers value to its clients. If you're someone who thrives at the intersection of strategy, delivery, and client relationships, and you want to do that work at a company with a genuinely unique creative legacy - we'd love to hear from you!

Key Responsibilities:

Delivery Leader: Lead and participate directly in client-facing work, including discovery interviews, compliance assessments, and font asset audits, ensuring high-quality execution across implementation engagements.

Commercial accountability: Own the financial health of your account portfolio, managing margin, scope changes, and change orders, while maintaining revenue forecast accuracy

Strategic partnership: Co-lead Quarterly Business Reviews (QBRs) with Sales, support account planning and coordinate executive engagement.

Delivery coordination: Oversee delivery across multiple customers and concurrent workstreams, manage escalations and ensure quality outcomes that align with internal SLAs

Sales bridge: Partner with Sales during pre-sale discovery and scoping, contribute to the development of Statements of Work (SOWs), and ensure that sold services are realistic and deliverable.

Growth and retention: Cultivate ongoing client relationships to uncover expansion opportunities, and collaborate with Sales to inform renewal strategies and support upsell discussions.

Skills/Experience:

Proven experience in client delivery, ideally in a professional services environment

Strong problem solving and analytical skills

Proven leadership experience, or mentoring experience

Demonstrated strength in client relationship management, including leading QBRs and navigating escalations

Experience coordinating multi‑workstream or multi‑pillar delivery, ensuring quality and on‑time execution

Excellent presentation skills, ability to present in front of internal and external stakeholders

Familiarity with creative services, brand identity workflows, or digital asset management is a plus. You'll be working at the intersection of design, technology, and enterprise brand.

Apply Now

Refine Your Search

retention specialist jobs in edenbridge, ken

Client Engagement Manager

Customer Experience Specialist, SMB

Product Support Specialist - EMEA

Business Development Manager

Client Success Specialist - Sustainability Solutions

Specialist, Product Governance & Channel Integration

Client Success Executive

CRM Campaign Specialist

Associate, Product Specialist, AlpInvest Investor Relations

Claims Handler

Associate, Presentations Production

AI Workflow & Experience Specialist

Senior Data Protection Compliance Specialist

Head of Growth

Client Engagement Specialist, Newswires, EMEA

Training Facilitator (South East)

Travel Contact Centre Team Manager

Reward and Wellbeing Manager

Automotive Sales & Customer Specialist

Specialist, Client Services - Markets

I want to receive the latest job alerts for retention specialist in edenbridge, ken

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected