1st line service desk Work, Jobs in Edenfield, Lan (with Salaries)

1st Line NOC Engineer
Convergence Group —Manchester
- £28,000 - £36,000 a year
- Weekend availability
- Communication skills
Quick apply
11d
Junior IT Support Technician
Mamas & Papas —Huddersfield
- Full-time
- Hybrid work
- Free parking
- Employee discount
Quick apply
14d
1st Line Maintenance Analyst
Betfred —Warrington
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Employee assistance programme
Quick apply
13d
Business and Operations Support Engineer - 24/7 cover
Freemans PLC —Bradford
- Full-time
- Microsoft Office
- Computer networking
- IT
- Work from home
- Employee discount
3rd Line Support Engineer
Humnize —Manchester
- £40,000 - £45,000 a year
- Full-time
- Azure
- Windows
- AWS
Application Support Analyst Apprenticeship
MWHTreatment —Hattersley
- SharePoint
Senior Linux System Administrator
JDSPORTS —Bury
- Full-time
- Mentoring
- Scripting
- IT
- Employee discount
Quick apply
1d
Technical Stage Manager
Legends Global (Europe) —Manchester
- Weekend availability
- Management
- IT
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply

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Junior IT Support Technician
Mamas & Papas —Huddersfield
Flexi-time schemes based around core working hours whether in the office, or working from home. Plus, free car parking, Prayer & Contemplation room, subsidised.
Quick apply
14d
Data Analyst I - ServiceNow
Booking.com —Manchester
Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit.

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1st line service desk jobs near edenfield, lan

1st Line NOC Engineer

Convergence Group -
Manchester

Quick apply

Job details

Full-time
£28,000 - £36,000 a year
11 days ago

Benefits

Company pension
Private medical insurance

Qualifications

CCNA
LAN
WAN
Solarwinds
ServiceNow
Communication skills

Full job description

1st Line NOC Engineer – Kickstart Your Tech Career!

Are you passionate about technology and looking to build a career in telecoms? Join Convergence Group as a 1st Line NOC Engineer and be at the forefront of the action, solving real-world problems and growing your skills in an industry that keeps the world connected.

What it’s really like here

The pace and intensity are higher than most environments in our sector. The workload is typically around 30% greater than many people will have experienced elsewhere - not because we are chaotic, but because we are ambitious and constantly building. We grow organically and through acquisition, continuously integrating, improving and raising the bar. The landscape evolves, priorities shift, and expectations rise. If you prefer a predictable, static environment, this probably won’t feel comfortable. If you are energised by growth, movement and high standards, it can be deeply rewarding.

Your strengths will have a bigger platform here - and you will be stretched behaviourally more than in most environments. We value respectful honesty: anyone can challenge an idea; hierarchy doesn’t protect thinking and getting it right matters more than being right. Ego doesn’t perform well here; curiosity, learning and ownership do. We hire people who are already strong at their craft - the stretch at Convergence Group is navigating pace, complexity and constant evolution. This environment isn’t for everyone, but for the right person it offers an exceptional opportunity for impact, growth and accelerated development.

What you’ll do:

Deliver top-notch customer service by resolving technical issues and keeping customers in the loop
Troubleshoot LAN/WAN connectivity problems, and collaborate with field engineers to fix hardware like routers, switches, and Wi-Fi APs
Use tools such as Solarwinds and Extreme XIQ to track down problems
Manage incidents and request tickets on ServiceNow with precision, escalating to senior engineers when needed
Assist with hardware and vendor management, ensuring swift resolution of faults

What you’ll need to apply:

At least 1 years’ support experience in a busy, customer-focused service desk or NOC environment
Solid understanding of LAN/WAN technologies
A networking qualification like CCNA (or working towards it) is a big plus
Strong communication – clear, calm and customer-focused
Flexibility to work in our Manchester office on shift patterns between 7am and 7pm, mainly Monday to Friday, with occasional weekend shifts on a rota basis
Ability to obtain BPSS, SC, and NPPV3 clearance for this role

Perks of the role:

You'll bag a fantastic base salary of £28,000 - £36,000
33 days holiday (including bank holidays and it gets better!)
Private medical insurance, enhanced pension, income protection & life assurance
Learning and development? Absolutely!

The nitty gritty:

Permanent position
Full time, 37.5 hours per week, Monday - Friday (shifts of 7am-3.30pm, 9am-5.30pm, 10.30am-7pm)
A requirement to work weekends from home on a rota basis but days given off in the week and overtime paid for additional hours
Office-based role

Who Are Convergence Group?

At Convergence Group, we break free from corporate red tape as a privately-owned company, driving bold innovation without the constraints of private equity or external bankers. Experts in Wan, Lan, WiFi and Security solutions we stand out by revolutionising infrastructure management - making it seamless so our customers can focus on what matters most. With rapid growth ahead, we need exceptional talent who bring the right skills, attitude, and drive to shape the future with us.

Where A Players come to make a difference

If you like solving problems, learning fast and making a real impact - this one’s got your name on it. Apply now and shape the future of connectivity.

Quick apply

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1st line service desk jobs in edenfield, lan

1st Line NOC Engineer

Junior IT Support Technician

1st Line Maintenance Analyst

Business and Operations Support Engineer - 24/7 cover

3rd Line Support Engineer

Application Support Analyst Apprenticeship

Senior Linux System Administrator

Technical Stage Manager

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