Performance manager Work, Jobs in Edenfield, Lan (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
13d
CRM Manager
Hakim Group —Darwen
- £35,000 - £55,000 a year
- Full-time
- Leadership
General Manager – Heywood
Lineage Logistics —Heywood
- Full-time
- Leadership
- Communication skills
- Annual leave
Quick apply
11d
Operations Manager
Outerform Fabrications LTD —Bolton
- £50,000 - £60,000 a year
- Full-time
- Management
- ERP systems
- Continuous improvement
Quick apply
6d
Branch Manager
North West Timber Treatments LTD —Rossendale
- £34,000 - £38,000 a year
- Full-time
- Supervising experience
- In-person
- Leadership
- Free parking
Quick apply
10d
Account Manager
Crown Oil —Bury
- £28,000 - £30,000 a year
Quick apply
Estate Agent
The Property Experts —Rossendale
- £8,400 a month
- Remote
- Sales
- Administrative experience
Customer Service Manager – Maternity Cover
Contained Air Solutions Limited —Manchester
- £40,000 - £50,000 a year
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Life insurance
Quick apply
6d
Operations and Training Manager
Haute Dolci —Preston
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Up to 50% travel
- Project management
- Free parking
- Store discount
Quick apply
11d
Operational Lead
mydentist —Radcliffe
- Full-time
- Analysis skills
- Travel
- Leadership
- Free parking
- Employee assistance programme
Quick apply
13d
Aftersales Manager
Chapelhouse Motor Co Ltd —Bolton
- £35,000 - £60,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Paid training
- Health & wellbeing programme
Quick apply
14d
Senior Project Manager - Exhibitions and Events
Mercer Exhibitions Ltd —Blackburn
- £37,500 - £40,000 a year
- Full-time
- Project management
- Driving
- IT
- Employee discount
Quick apply
14d
Assistant Branch Manager
North West Timber Treatments LTD —Rossendale
- £32,000 - £35,000 a year
- Full-time
- Management
- Supervising experience
- Team management
- Free parking
Quick apply
4d
People Advisor
Hakim Group —Darwen
- Full-time
- Hybrid work
Store Manager
Aldi —Heywood
- £52,910 - £69,000 a year
- Annual leave
Business and Performance Manager
City of Bradford Metropolitan District Council —Bradford
- £49,282 - £54,495 a year
2h
Group Facilities Manager (Warrington)
The Halliwell Jones Group —Warrington
- £50,000 - £55,000 a year
- Full-time
- Project management
- In-person
Quick apply
5d
Operations Support Executive
Hakim Group —Darwen
- Full-time
- Communication skills
Senior Project Manager - Regulatory / Governance Readiness
Together —Cheadle
- Full-time
- Azure
- Management
- Agile
Quick apply
Technical Project Manager
mydentist —Radcliffe
- Full-time
- Hybrid work
- Project management
- Agile
- IT
- Free parking
- Employee assistance programme
Quick apply
12d

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performance manager jobs near edenfield, lan

Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
13 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

performance manager jobs in edenfield, lan

Helpdesk Manager

CRM Manager

General Manager – Heywood

Operations Manager

Branch Manager

Account Manager

Estate Agent

Customer Service Manager – Maternity Cover

Operations and Training Manager

Operational Lead

Aftersales Manager

Senior Project Manager - Exhibitions and Events

Assistant Branch Manager

People Advisor

Store Manager

Business and Performance Manager

Group Facilities Manager (Warrington)

Operations Support Executive

Senior Project Manager - Regulatory / Governance Readiness

Technical Project Manager

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