Proposition manager Work, Jobs in Edenfield, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Sr. Product Manager
Omnicell —Warrington
- £90,000 - £105,000 a year
- Master's degree
- Analysis skills
- Bachelor's degree
13d
Product & Proposition Manager
Cambridge & Counties Bank —Manchester
- £40,000 - £55,000 a year
- Hybrid work
- Product management
- Leadership
- Communication skills
- Employee discount
Quick apply
15h
Learning Activation Specialist
mydentist —Radcliffe
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Telecoms Commercial Growth Manager
Clear Business —Sale
- Up to £60,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Free parking
- Annual leave
Quick apply
Investment Manager
Castlefield —Manchester
- Up to £65,000 a year
- Part-time
- Hybrid work
- Analysis skills
- Construction experience
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Assistant Manager
Hollywoodbowlgroup —Preston
- Up to £30,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Senior Account Manager / Account Director
Return —Manchester
- Management
- Organisational skills
- Time management
Category Manager
Bestway Group —Huddersfield
- Full-time
- Continuous improvement
- Annual leave
Quick apply
Senior Partnerships Manager
Frasers Group Financial Services —Clayton le Moors
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Professional Partnerships Manager
ISOCLEAN —Salford
- From £36,000 a year
- Full-time
- Hybrid work
- CRM software
- Sales
- Salesforce
- Employee discount
Quick apply
1d
Product Manager
Drive DeVilbiss Healthcare —Halifax
- Full-time
- Sales
- Product management
- Leadership
- Free parking
- Annual leave
Quick apply
Senior IT Service Manager
Department for Work and Pensions —Manchester
- £44,447 - £46,547 a year
- Overtime
- Hybrid work
- Project management
- Presentation skills
- Agile
- Annual leave
- Employee assistance programme
4d
Industry Technical Consultant - Pre-Treatment, Reclaim, Wastewater
Ecolab —Manchester
- £63,200 - £94,800 a year
- Remote
- Engineering
- Bachelor's degree
- Travel
Bid Manager
razorblue Careers —Salford
- £40,000 - £45,000 a year
- Hybrid work
- English
- Microsoft Office
- Driving
- Life insurance
Quick apply
13d
People Systems Manager
Spire Healthcare —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Research Manager
Dentsu —Manchester
- Full-time
- Analysis skills
- Project management
- Presentation skills
13d
Proposition Coordinator
Gamma —Manchester
- Full-time
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Higher Education Senior Account Manager, UK Education
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Sales
- Salesforce
- Business development
Account Manager
Thermo Fisher Scientific —Manchester
- Full-time
- Sales
- English
- Microsoft Office

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Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

proposition manager jobs in edenfield, lan

Head of Customer Experience

Sr. Product Manager

Product & Proposition Manager

Learning Activation Specialist

Telecoms Commercial Growth Manager

Investment Manager

Assistant Manager

Senior Account Manager / Account Director

Category Manager

Senior Partnerships Manager

Professional Partnerships Manager

Product Manager

Senior IT Service Manager

Industry Technical Consultant - Pre-Treatment, Reclaim, Wastewater

Bid Manager

People Systems Manager

Research Manager

Proposition Coordinator

Higher Education Senior Account Manager, UK Education

Account Manager

I want to receive the latest job alerts for proposition manager in edenfield, lan

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