At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
We are seeking an enthusiastic, team-orientated Veterinary Care Assistant to join our team at White Cross Vets, Eccleshill on a full-time basis.
White Cross Vets are a growing group of practices with a genuine focus on quality care for pets. With our dedication to team members, we are the only veterinary practice to receive a three-star rating in the ‘Best Companies Accreditation’ for five years running. Not only is White Cross Vets the practice of choice for pet owners, we are also an employer of choice within the UK veterinary profession. To find out more about us and our history, visit www.whitecrossvets.co.uk.
Our core values of Quality, Integrity, Responsibility and Growth are embodied every day by our dedicated teams. With these values at the heart of everything we do, we pride ourselves on a supportive working culture and strong family ethos that promotes positive wellbeing.
As a Veterinary Care Assistant, you will play an important role in supporting the clinical team to deliver high standards of patient and client care, while helping to ensure the practice environment runs smoothly and safely.
Working under the direction of a Veterinary Surgeon or Registered Veterinary Nurse, you'll support inpatient care, assist with patient handling and restraint, help maintain clinical areas and equipment, and contribute to a positive and compassionate experience for both patients and clients.
Responsibilities:
- To be proactive in moving the clinic forward
- To help further Complete Wellness Plan sales
- To use Introduce a Friend
- To ensure your own job list is completed
- To answer the phone as a matter of urgency if it is not picked up by a CCC
- To cover reception as and when needed
- Veterinary Care Assistants must work within the guidelines of the Veterinary Surgeons Act at all times.
Working Pattern
- Full-time, 37.5 hours per week
You are a reliable and motivated individual who enjoys working as part of a team and is keen to develop within a veterinary environment. You’ll bring:
- A caring, professional approach with a genuine interest in animal welfare
- Good communication skills and the ability to work collaboratively with colleagues and clients
- Strong organisational skills and the ability to manage tasks effectively in a busy environment
- A proactive attitude to learning, with openness to feedback and development
- Experience of working with animals in either a clinical or non-clinical setting would be advantageous
At inspiring vet care, we’re committed to supporting your ongoing development and wellbeing. When you join us, you’ll benefit from:
- Structured development opportunities, including access to VCA development programmes and apprenticeships
- Clear career pathways with progression opportunities into Student Veterinary Nurse roles and beyond
- Supportive, collaborative teams focused on delivering high-quality patient and client care
- A values-led culture focused on care, community and continuous improvement
- 6.6 weeks' annual leave plus your birthday off
- Increasing holiday allowance based on length of service
- Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
- Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme
- Learning and development opportunities via the inspiring vet care Academy
- Discounted veterinary care
- Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
NMW
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
