2nd line support engineer Work, Jobs in Edgbaston, Wmd (with Salaries)

Digital Workplace Engineer
South Staffordshire Group —Walsall
- Up to £35,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Driving
- Employee assistance programme
- Employee discount
2h
1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
5d
Network engineer L2
wavenet —Birmingham
- Full-time
- Continuous improvement
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Support Technician
Crown Couriers —Tamworth
- £30,000 a year
- Full-time
- Microsoft Office
- IT
- In-person
- Free parking
- Store discount
Quick apply

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1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
Confident communicating with non-technical users in a clear and professional manner. We ensure that we have a range of policies and procedures in place which…
5d
Risk and Compliance Reporting Analyst
Mortgage Advice Bureau —Derby
Comfortable working with imperfect or manual data and driving gradual improvement. ?? Private Medical Insurance (Vitality), 25 days annual leave (increasing to…
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Digital Workplace Engineer

South Staffordshire Group
Walsall

Apply Now

Job details

Full-time
Up to £35,000 a year
2 hours ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

TCP
Driving Licence
Software troubleshooting
Customer service
iOS
LAN
Driving
IT support
Unity
TCP/IP
Active Directory
Intune

Full job description

Digital Workplace Engineer

Salary: Up to £35,000 per annum (DOE) | Company Benefits
Location: Walsall, West Midlands
Contract: Full Time | Permanent | 37 hours per week

About Us:

South Staffordshire Water operates across two regions as Cambridge Water and South Staffs Water, and is a privately-owned regulated water only company.

South Staffs Water supplies a population of nearly 1.3 million. The area of supply stretches from the edge of Ashbourne in the North, to Halesowen in the South, and from Burton-on-Trent in the East, to Kinver in the West.

The Role:

As a Digital Workplace Engineer, you’ll provide hands-on IT support to around 3,000 employees across the UK. This is a varied, people-facing role where you’ll troubleshoot issues, maintain systems, and build strong relationships across the business.

We’re looking for someone who is curious, proactive, and enjoys problem-solving, with a willingness to get stuck in and resolve issues both remotely and on-site.

Key Responsibilities:

Provide 2nd line support for escalated Service Desk tickets
Use ITSM tools to prioritise and manage incidents effectively
Support users with hardware, software, and mobile devices
Maintain security systems, including antivirus and monitoring tools
Administer Active Directory and Group Policies
Build and support Windows 11, iOS/Android devices, Intune, and Autopilot
Carry out basic network troubleshooting (TCP/IP, LAN/WAN)
Support patching and maintenance of network equipment
Assist with small project work alongside delivery teams
Travel to sites as required to provide hands-on support

What You’ll Need:

Full UK driving licence
Experience in an IT support role and/or relevant qualification or degree
Strong customer service skills with a user-focused approach
Good troubleshooting skills across hardware, software, and networks
A proactive mindset with a willingness to learn new technologies
Ability to work independently and manage your own workload

What You’ll Get:

Family-Friendly Leave: Enhanced Maternity, Adoption, Paternity & Shared Parental Leave, Fertility Support, and up to 5 paid Carer’s Days
Financial & Life Assurance: Company Pension Scheme with salary sacrifice options
Health & Wellbeing: Employee Assistance Programme and 24/7 Virtual GP access for you and your dependents
Lifestyle & Perks: Cycle to Work Scheme and My Premier Benefits discounts, cashback, and vouchers
Professional Development: Hands-on training and ongoing career development opportunities
Inclusion & Belonging: Active People Networks – Disability & Neurodiversity, Unity+, Women’s Network, Parent & Carer Networking Group and more
Performance & Recognition: Annual salary review, Reward & Recognition Scheme, and Long Service Awards.

At South Staffordshire Limited, inclusion matters. We have a wide range of employee networks which are employee-led communities that bring our people together, support different perspectives and create a strong sense of belonging. Our people are encouraged to get involved as members or allies.
We are committed to building a team that reflects the diversity of the communities we serve.

We warmly welcome applications from candidates of all backgrounds, including all genders, ethnicity, sexual orientations, and physical and neurodiverse abilities.

We are happy to discuss reasonable adjustments and encourage you to let us know how we can best support you throughout the recruitment process.

Apply Now

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2nd line support engineer jobs in edgbaston, wmd

Digital Workplace Engineer

1st / 2nd Line IT Support Analyst

Network engineer L2

IT Support Technician

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