Customer specialist Work, Jobs in Edgbaston, Wmd (with Salaries)

Employment Specialist (IPS) - Birmingham & Solihull
Shaw Trust —Birmingham
- £29,556 - £35,413 a year
- Communication skills
- Annual leave
- Employee assistance programme
Assistant Concierge - Bank Staff
Spring Housing Association —Birmingham
- £13.00 - £13.44 an hour
- Weekend availability
- Experience working with children
- Front desk
- Cleaning
- Annual leave
Quick apply
5d
Administrator, Personal Assistant & Luxury Sales Trainee
Oakbury Watches —Lichfield
- £28,000 a year
- Full-time
- Sales
- English
- Microsoft Office
Quick apply
Administrator (12 month FTC)
Rubix —West Bromwich
- Full-time
- Computer literacy
- Administrative experience
- Data entry
2d
Customer Onboarding & Transition Specialist
Focus Group —Birmingham
- £40,000 a year
- Full-time
- Hybrid work
- PMP
- Customer service
- Analysis skills
Quick apply
Order Picker/Packer
Hard To Find Whisky (Hard To Find Group) —Birmingham
- £24,784.50 - £25,000.00 a year
- Full-time
- Forklift
- Warehouse experience
- In-person
- Employee discount
Quick apply
Post Office Counter Clerk
TGJones —Birmingham
- £10.85 - £12.71 an hour
- Part-time
- Customer service
- Banking
- Employee assistance programme
- Employee discount
Quick apply
3d
Senior Customer Service Advisor
Barclays —Birmingham
- £27,700 a year
- Weekend availability
- Banking
- Life insurance
11d
Car Sales Executive | Sales Associate | Sales Specialist
Holdcroft —Solihull
- Sales
- Communication skills
- Negotiation
Quick apply
Sales Advisor
FlooringSuperstore.com —Birmingham
- Up to £40,000 a year
- Weekend availability
- Sales
- Customer service
- In-person
- Free parking
- Store discount
Quick apply
13d
Private Patient Co-ordinator
Spire Healthcare —Birmingham
- Full-time
- CRM software
- Sales
- Communication skills
- Free parking
- Annual leave
Sales Executive
WeBuyAnyCar —Birmingham
- £28,200 - £35,220 a year
- Rotating shift
- Customer service
- IT
- Communication skills
Quick apply
Beauty, Fragrance Specialist - Birmingham Airport
36T Hub —Birmingham
- £12.71 - £13.50 an hour
- Part-time
- Bilingual
- Social media management
- Customer service
- Store discount
- Employee discount
Quick apply
3d
FM Help Desk Operative
Centrick —Birmingham
- £25,000 - £26,000 a year
- Full-time
- Organisational skills
- Computer skills
- Communication skills
- Sick pay
Quick apply
Planner Coordinator
BCA Logistics —Birmingham
- £29,742.37 a year
- Rotating shift
- Computer literacy
- Data entry
- Communication skills
Quick apply
Credit Control Manager (Client Finance - Birmingham)
BNP Paribas —Birmingham
- Full-time
- Team management
- Leadership
- Communication skills
- Annual leave
- Employee discount
12d
Warehouse Operative Nights
Evri —Birmingham
- £13.70 - £20.55 an hour
- Overtime
- Annual leave
Referrals And Admin Officer
Gateway2Housing & Services UK —Birmingham
- £26,000 - £27,000 a year
- Full-time
- Microsoft Word
- Databases
- Organisational skills
Quick apply
4d
Bank Medical Records Administrator
Spire Healthcare —Birmingham
- Computer literacy
- Computer skills
- Communication skills
- Free parking
- Annual leave
Maintenance Operative - 20 hours
Urbanbubble —Birmingham
- £14,000 - £17,500 a year
- Part-time
- Customer service
- School
- Annual leave
- Referral programme
Quick apply

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Employment Specialist (IPS) - Birmingham & Solihull

Shaw Trust -
Birmingham

Apply Now

Job details

Permanent
£29,556 - £35,413 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Paid volunteer time

Qualifications

Partnership building
Working with individuals with mental health conditions
Communication skills

Full job description

S haw Trust promotes team spirit, inclusiveness and it is an organisation where everybody is somebody. I am proud to be part of this great organisation.”

At Shaw Trust we believe everyone has the right to live a decent and dignified life and an opportunity for rewarding work. We are a social purpose organisation challenging inequality and breaking down barriers to enable social mobility.

For us being part of the solution is about creating the conditions for this to happen, advocating and delivering services that make a real difference. Working in partnership not competition, we are part of an eco-system of purpose-led organisations, striving for a fairer, more equal society centred on opportunity for all.

Purpose

As an Employment Specialist, your mission is to empower individuals with mental health support needs by helping them secure sustainable employment in alignment with their preferences (meaningful to them) in order to rebuild their lives.

You will deliver the Individual Placement and Support (IPS) approach, providing person-centred guidance to clients while fostering positive relationships with local employers. Your role within community mental health teams or early intervention psychosis teams will support a holistic approach to recovery through employment.

This is a highly people-focused, community-based role. You will:

Meet clients in the community or mental health settings

Support individuals with job goals, applications, and interviews

Build relationships with local employers

Work collaboratively with clinical teams

Provide ongoing in-work support

This role is active and varied—you’ll spend much of your time out and about, building relationships and supporting people directly.

Who we’re looking for

We are looking for motivated, proactive individuals who are passionate about helping others succeed.

Transferrable skills are welcome

You don’t need to have done this exact role before. We welcome applicants from a range of backgrounds where supporting people to achieve their goals is key.

This may include experience in:
Education (teachers, tutors, teaching assistants)

Health and social care

Youth work or community roles

Charity or voluntary sector

Coaching, mentoring, or careers advice

Recruitment, HR, or customer advisory roles

Housing, probation, or rehabilitation services

Customer-facing leadership roles (e.g. retail, hospitality)

If you’re passionate about people and making a difference, we’ll support you to learn the IPS delivery approach.

If you’re looking for a role where you can genuinely change lives—and be part of a team that values purpose, inclusion, and impact—we’d love to hear from you.

Essential:
You will have:
A people-centred approach

Demonstratable passion to help people with mental health and physical barriers into good employment

Be able to work consistently to targets

Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector

Resilience and initiative

Excellent communication skills

Able to work 100% of the time in the community or in a mental health treatment hub

A strong communicator who can build trust quickly

Organised and able to manage a varied workload

Resilient and able to work independently

Professional in your approach and presentation

Motivated to achieve positive outcomes for others

Download the Job Description for full details.

Location:
You will be based within Birmingham or Solihull - community based (peripatetic).

Why join Shaw Trust?

“Working here, you’re part of something bigger—where everybody is somebody.”

Be part of a supportive, inclusive, purpose-led organisation

Make a meaningful difference every day

Work alongside NHS and community partners

Receive training in the IPS model

Develop your career in a values-driven organisation

Employee Benefits

As an employee of Shaw Trust as well as positively impacting people’s lives, you will have access to the following benefits:

25 days annual leave per year (plus bank holidays), with incremental increases post 3 years’ service up to 28 days, and the option to purchase additional holiday

2 days paid volunteering leave each year

An enhanced pension scheme after 6 months

Life Assurance at 3 times your annual salary rate

Access to a suite of learning and development opportunities including paid for apprenticeship and masters’ levels qualifications, and management development programmes

Opportunities to connect with our employee diversity networks (LGBTQ+ Support Network, Racial Equality Network, Disability Equality Network, Women’s Network)

Health and Wellbeing initiatives including internal support, employee assistance programme and health cash plan

Our Strategy

To find out more about Shaw Trusts aims in our 2030 Strategic Directive available here: https://www.shawtrust.org.uk/content/uploads/2020/09/Vision-2030-Strategic-Directive-5-9.pdf

Join a diverse and inclusive organisation

Shaw Trust is committed to creating a diverse and inclusive working environment, where every employee, regardless of their background or lived experience, feels that they belong and can progress in their career.

In addition;

We are proud to be certified as an employer who meets the National Equality Standard, the accepted standard for inclusiveness in business across the UK.

We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme.

Living our values, we are keen to reflect the diversity of UK society at every level within our organisation.

We welcome applications from all sections of the community including from people with lived experience and/or knowledge of disability or social exclusion.

If you have accessibility requirements and/or would like further information about the role, please contact: [email protected]

ShawIND1

#LI-SHAW

Apply Now

Refine Your Search

customer specialist jobs in edgbaston, wmd

Employment Specialist (IPS) - Birmingham & Solihull

Assistant Concierge - Bank Staff

Administrator, Personal Assistant & Luxury Sales Trainee

Administrator (12 month FTC)

Customer Onboarding & Transition Specialist

Order Picker/Packer

Post Office Counter Clerk

Senior Customer Service Advisor

Car Sales Executive | Sales Associate | Sales Specialist

Sales Advisor

Private Patient Co-ordinator

Sales Executive

Beauty, Fragrance Specialist - Birmingham Airport

FM Help Desk Operative

Planner Coordinator

Credit Control Manager (Client Finance - Birmingham)

Warehouse Operative Nights

Referrals And Admin Officer

Bank Medical Records Administrator

Maintenance Operative - 20 hours

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