Customer support & client services managers Work, Jobs in Edgbaston, Wmd (with Salaries)

Team Leader
Gallagher —Brierley Hill
- Up to £45,000 a year
- Full-time
- Financial services
- Leadership
- Communication skills
Quick apply
Customer Service Contact Centre Manager
City of Wolverhampton Council —Wolverhampton
- £52,413 - £56,730 a year
- Full-time
- Hybrid work
- CRM software
- Management
- Customer service
11d
Customer Service Escalations Manager
Energile Ltd —Exhall
- From £27,000 a year
- Full-time
- Management
- Customer service
- Microsoft Office
- Free parking
Quick apply
Service Support Officer
Solihull Metropolitan Borough Council —St. Alphege
- £32,597 - £37,280 a year
- Call to connect
6d
Customer Experience Manager
Community Housing —Kidderminster
- £53,192 a year
- Full-time
- Customer service
- Leadership
10d
Customer Service Team Leader
WDC Automotive Ltd t/a wedelivercars.co.uk —Walsall Wood
- £32,500 - £35,000 a year
- Full-time
- Management
- Customer service
- English
Quick apply
6d
International Customer Service Manager
DPD Group UK —Oldbury
- £70,500 a year
- Full-time
- Hybrid work
- Customer service
- Leadership
- Communication skills
- Free parking
Quick apply
8d
Customer Support Manager
Momentus —Birmingham
- Remote
- Hospitality
- Management
- SQL
Quick apply
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Project management
- Travel
- Leadership
- Annual leave
Manager, Client Services
Park Place Technologies —Birmingham
- Hybrid work
- Microsoft Office
- Business development
- Bachelor's degree
12d
Scheduling Manager
Wates —Birmingham
- Microsoft Outlook
- Data analysis skills
- Maintenance
Contact Centre Senior Coordinator
Livity Life —Worcester
- £29,536 - £29,537 a year
- Rotating shift
- Computer literacy
Quick apply
10d
Helpdesk Team Manager
Arcus FM —Redditch
- Up to £36,050 a year
- Full-time
- IT
- Leadership
- Communication skills
- Annual leave
Quick apply
Head of Branch Support
Helping Hands —Alcester
- Up to £75,000 a year
- Hybrid work
- Customer service
- Leadership
- Communication skills
Quick apply
4d
Team Leader
Walsall Council —Walsall
- £42,839 - £46,142 a year
- Full-time
- English
- Tax experience
- Flexitime
11d
Customer Services Supervisor
The Peninsular and Oriental Steam Navigation Company —Coventry
- Customer service
- SharePoint
- Communication skills
Quick apply
7d
Operational Support Team Leader
Culligan UK limited —Wolverhampton
- Full-time
- Customer service
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
6d
Customer Service Team Leader
Atkore —West Bromwich
- CRM software
- Customer service
- Continuous improvement
- Free parking
- Annual leave
Quick apply
Account Manager Team Manager
Brakes —Tamworth
- £32,926 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Ownership Experience Manager – Customer Community & Loyalty
Lotus UK —Coventry
- Full-time
- Travel
- Communication skills
- Employee discount
6d

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customer support & client services managers jobs near edgbaston, wmd

Team Leader

Gallagher -
Brierley Hill

Quick apply

Job details

Full-time
Up to £45,000 a year

Qualifications

Financial services
Leadership
Communication skills
Certificate in Insurance

Full job description

Looking for the opportunity to lead, coach and develop a successful team?
Whether you're already leading people or you're ready to take your first step into management, this is your opportunity to build your leadership career with Gallagher.
Leading a team of Commercial Account Handlers, you'll coach, support and develop colleagues while ensuring customers continue to receive the high standard of service Gallagher is known for.
What you'll be doing
As a Team Leader, you'll be responsible for supporting and developing your team, helping them deliver excellent outcomes for customers while achieving business objectives.
Your responsibilities will include:

Leading, motivating and developing a team of Commercial Account Handlers.
Providing regular one-to-one coaching, feedback and performance reviews.
Using performance data to identify opportunities for improvement and support individual development.
Monitoring team performance against business objectives and service standards.
Carrying out quality audits to ensure accuracy and compliance.
Sharing your commercial insurance knowledge to support the ongoing development of your team.
Working collaboratively with colleagues to create a positive, supportive team environment.

What we're looking for
We're looking for an experienced commercial insurance professional who enjoys developing people and leading by example.
You'll ideally have:

At least four years' experience in Financial Services
Previous leadership or coaching experience, or the ambition to move into a leadership role.
Strong communication and relationship-building skills.
Confidence using performance data to coach and improve team performance.
The ability to motivate, support and develop others.
Experience working within a regulated environment and delivering against service standards.
Cert CII qualification is desirable but not essential.

What you'll receive

Salary of up to £45,000, depending on experience.
Monday to Friday working hours.
Comprehensive benefits package.
Ongoing professional development and leadership support.
The opportunity to progress your career within one of the world's leading insurance organisations.
A supportive team culture where your experience and ideas will make a real difference.

If you're looking for the opportunity to lead, develop others and continue building your career in commercial insurance, we'd love to hear from you.

Quick apply

Refine Your Search

customer support & client services managers jobs in edgbaston, wmd

Team Leader

Customer Service Contact Centre Manager

Customer Service Escalations Manager

Service Support Officer

Customer Experience Manager

Customer Service Team Leader

International Customer Service Manager

Customer Support Manager

Manager of Dedicated Implementations - EMEA

Manager, Client Services

Scheduling Manager

Contact Centre Senior Coordinator

Helpdesk Team Manager

Head of Branch Support

Team Leader

Customer Services Supervisor

Operational Support Team Leader

Customer Service Team Leader

Account Manager Team Manager

Ownership Experience Manager – Customer Community & Loyalty

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