Reports to
Projects team leader
Main Purpose of Job
Do you thrive on the challenge of managing multiple projects and prioritising a busy workload?
Are you a meticulous planner and organiser?
Do you have experience & a proven track record in Project Management?
Yes? Then this role may be for you.
Word360 are the largest language services company in the Midlands delivering services in over 450 languages/dialects, through a national and global network of linguists.
Due to continued growth, we are looking for another Translation Project Manager to join our Team. We are looking for an efficient and self-motivated individual, who will be able to ensure best in class customer service ensuring our projects are managed effectively for timely delivery through joint efforts whilst achieving outstanding quality standards within demanding timeframes and tight budgets.
Responsibilities and Duties
- Managing a range of new projects from initial enquiry to project delivery
- Providing project costs and lead times
- Planning workflows and deliver on time and within budget.
- Build translation memory for each projects
- Build and maintain relationships with Vendors and Linguists.
- Coordinate translator and workflow schedules, to ensure projects are delivered on time.
- Provide clients with project status updates.
- Drive use of machine translation systems to deliver maximise efficiencies
- Ensure Translators perform according to agreed service level agreements regarding time, quality, and budget.
- Implement and maintain a thorough QA process to ensure translations are accurate, consistent, and meet client specifications.
Skills and Attributes Required
- Proven experience in Project Management (minimum 2 years).
- Experience working within a language translation environment.
- Ability to estimate costs and manage budgets effectively.
- Strong project management and organisational skills.
- Ability to manage multiple, complex, and remote projects simultaneously.
- Excellent written and verbal communication skills.
- Ability to work independently to achieve results
- Positive, professional, and adaptable approach.
- Strong attention to detail.
- Creative thinker with the ability to bring new ideas to the table.
The Ideal Candidate will:
- Have experience using translation and business tools (e.g. TMS, Trados, MemoQ, SmartCAT, HubSpot).
- Have experience working in a fast-paced, complex organisation.
- Be flexible and comfortable working at pace.
- Have the ability to build and maintain relationships in a professional manner.
- Be able to hit the ground running and get stuck into the role at pace and with minimal supervision.
- Be a team player but with the ability to work under own initiative to deliver to deadline.
- Have familiarity with translation management systems, translation memory, and terminology management.
- Be a tenacious learner and stay updated with technical knowledge
Benefits
- Holiday Allowance: 24 days of holiday per year, plus bank holidays, and an additional day off for your birthday.
- Loyalty Reward: Earn an extra paid holiday for every two years of service, up to a maximum of 29 days.
- Comprehensive Training: Enjoy a structured onboarding process, full training, and ongoing development opportunities, including annual group training to help you excel.
- Employee Recognition: Celebrate achievements with our employee awards and development programs.
- Health and Wellness: Benefit from health insurance, reduced gym memberships, reduced cinema tickets, and more.
- Career Growth: Your efforts drive your success. With our ambitious growth plans, you’ll continually expand your expertise and opportunities.
- Cycle to Work Scheme: Join the cycling revolution with our support.
- Pension Scheme: Secure your future with our workplace pension plan.
- Paid Sick Leave: Rest assured with paid time off during illness.
- Social Events: Engage with colleagues and innovate through business-wide social events.
- Hybrid Working
Recruitment Process
- Successful applicants will complete a short pre-screen, including recorded answers to a few questions.
- If shortlisted, you’ll be invited to a first interview (via Microsoft Teams or in person).
- Finalists will attend a final interview (again, either online or face-to-face).
- Please note, the process may change
Diversity, Inclusion and Wellbeing
Diversity, inclusion and wellbeing is an important part of Word360's culture and values. We recruit talented people from a diverse range of backgrounds and cultures, providing equal opportunities for all to join our team regardless of age, sex, race, sexual orientation, disability, or culture. We create an exciting and rewarding place to work that aims to fulfil everyone's potential and together to achieve personal and business goals. We offer flexible working patterns to help our staff achieve a good work/ life balance and we encourage candidates seeking flexibility in their next role to apply for any of our vacancies.
Additional Information
If you are successful in receiving an offer of a role with our company a variety of pre-employment screening checks will be completed. Our screening checks can include but are not limited to your eligibility to work, professional and academic qualifications, any criminal records, your financial stability, and references from previous employers. The screening that takes place will be relevant to your role and will vary from role to role.
Word360 is the largest Interpreting and Translation company in the United Kingdom and we are lucky to be working alongside some brilliant clients across nationwide.
