Technical operations director Work, Jobs in Edge, Gls (with Salaries)

Technical Operations Director
Glevum Security Group —Gloucester
- £50,000 - £55,000 a year
- Full-time
- Hybrid work
- Management
- Military
- Travel
Quick apply
12d
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- Employee assistance programme
Quick apply
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Senior Operations Manager
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UK L&D Manager (Interim) 6-month FTC
Moog Inc. —Tewkesbury
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Hairdresser / Hair Stylist - Brockworth, Gloucester
Reflections —Brockworth
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Quick apply
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Ericsson —Chippenham
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technical operations director jobs near edge, gls

Technical Operations Director

Glevum Security Group
Gloucester

Quick apply

Job details

Full-time
£50,000 - £55,000 a year
12 days ago

Benefits

Company car
Company pension
Private medical insurance

Qualifications

Driving Licence
Management
Military
CCTV
Leadership

Full job description

Location: Gloucester HQ + Sussex & London Sites (Hybrid)
Salary: £50,000–£55,000 + Performance Bonus
Benefits: Company car or allowance, private medical, employer pension contribution, 28 days holiday + bank holidays

Glevum is entering a major growth phase across multiple sites, and we’re recruiting a Technical Operations Director to take full ownership of how our security technology operates — not just the policy, but the delivery.

This is a group-wide leadership role with accountability for every monitored connection, every CCTV deployment, and the operational performance of our Alarm Receiving Centre (ARC). You’ll sit on the Senior Leadership Team, reporting directly to the CEO, and act as the bridge between strategic decision-making and real-time operational control.

If you’re the kind of leader who knows why a camera in Sussex isn’t reporting to the ARC at 3am — and how to build a system where that problem doesn’t happen again — this role is for you.

The Opportunity

You will build and run the technical operations function for the entire Glevum Group. Early priorities include establishing group-wide technical governance, strengthening ARC performance, and driving our journey toward ISO and NSI Gold certification.

This role is not hands-on engineering — it is leadership, standards, governance, and accountability.

Key ResponsibilitiesTechnical Operations

Full ownership of technical operations across all sites and installations
Ensure all CCTV (fixed, temporary, deployable) is correctly configured and monitored
Lead technical fault escalation, incident response, and post-incident review
Own the group’s technology roadmap and future platform strategy

ARC Leadership

Set and enforce ARC performance standards (response times, accuracy, false alarm rates)
Own the 24/7 escalation structure and operational authority levels
Work with the ARC Manager on staffing, shift design, and coverage
Ensure continuous NSI Gold compliance

Compliance & Certification

Lead the group’s ISO 9001 programme and scope additional certifications
Maintain NSI Gold Monitoring standards year-round
Build a compliance framework that is operational, not project-based

People & Competency

Oversee technical and ARC staffing structures
Set competency standards for technical and monitoring teams
Own training and development pathways

Vendor & Partner Management

Manage relationships with technology suppliers and monitoring platform partners
Set technical standards for subcontractors
Review and approve new technology partnerships

Budget & Reporting

Own the technical operations budget
Report technical performance, incident trends, and compliance status to the CEO and SLT
Build and maintain KPIs for technical operations

Health & Safety

Ensure all technical work meets H&S standards
Own risk assessments for field technical activity

What ‘Good’ Looks Like in Year One

ARC operating at NSI Gold standard with a clean audit trail
One unified technical standard across all sites
ISO certification underway with a credible timeline
A reliable escalation structure that works without CEO intervention
Clear visibility of technical performance across the group

About YouEssential

Proven leadership in technical operations within security, monitoring, or fire & security
Direct ARC experience (NSI Gold preferred)
Experience managing multi-site technical teams
Strong working knowledge of CCTV systems, access control, and monitoring platforms
Experience with ISO and NSI certification processes
Comfortable operating at SLT level
Full UK driving licence and willingness to travel regularly

Desirable

MSyI or equivalent industry credential
Experience integrating acquired businesses into group technical structures
Background in military, emergency services, or regulated environments
Budget ownership experience

What This Role Is Not

Not a hands-on engineering or installation role
Not sales-facing (though technical input may be required for major bids)
Not responsible for client contract negotiation
Not a substitute for site management — this role sets the standard, not the site agenda

Pay: £50,000.00-£55,000.00 per year

Benefits:

Company car
Private medical insurance

Work Location: Hybrid remote in Gloucester GL2 2AQ

Quick apply

Refine Your Search

technical operations director jobs in edge, gls

Technical Operations Director

Senior Developer

Director – Mergers & Acquisitions (M&A)

Health and Safety Manager

Head of Estimating

Knowledge Management Business Partner - Europe

QEHS Director

1st Line Team Leader

Director - AI

Ornithologist

Senior Operations Manager

UK L&D Manager (Interim) 6-month FTC

Hairdresser / Hair Stylist - Brockworth, Gloucester

Senior Program Manager

Head of Partnerships & Grants

Division IPT Lead

Engineering Manager

Playout Director

Financial Controller

Key Account Manager

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