Coffee shop manager Work, Jobs in Edgware, Gtl (with Salaries)

Coffee Shop Manager
The Hive London —London
- £35,000 a year
- Weekend availability
- Hospitality
- Management
- Sales
- Employee discount
Quick apply
14d
Store Manager - Bakery/Coffee Shop
libbys —London
- From £31,000 a year
- Full-time
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick apply
Specialty Coffee Shop Manager - Gnome House
Hermanos Colombian Coffee Roasters Ltd —London
- From £34,000 a year
- Weekend availability
- Hospitality
- Sales
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
4d
Cafe Manager
Koncept Coffee —London
- £16.00 - £17.50 an hour
- Part-time
- Hospitality
- Supervising experience
- Organisational skills
- Employee discount
Quick apply
Beans & Bloom Coffee Shop Enterprise Manager
Nickel Support —Sutton
- £35,000 - £37,500 a year
- Weekend availability
- Hospitality
- Management
- Supervising experience
Quick apply
5d
General Manager - Coffee Shop
WatchHouse. —London
- £35,500 - £42,000 a year
- Full-time
- Café
Quick apply
7d
Coffee Shop Manager Covent Garden
Redemption Roasters Covent Garden —London
- £35,000 a year
- Weekend availability
- Restaurant management
- Café
Quick apply
Coffee Shop Manager
Redemption Roasters —London
- £35,000 a year
- Weekend availability
- Restaurant management
- Café
Quick apply
Assistant Manager - Coffee Shop
WatchHouse - Battersea Power Station —London
- £29,500 - £33,900 a year
- Full-time
- Hospitality
- Café
Quick apply
9d
Assistant Café Manager
Urban baristas —London
- Weekend availability
- Serving
- Customer service
- Organisational skills
- Store discount
- Employee discount
Quick apply
1d
Area Manager - Coffee and Dessert Co
UC Franchising —Ilford
- £35,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Store discount
- Employee discount
Quick apply
Shift Supervisor
Cobra Coffee —Rickmansworth
- £12.35 - £12.85 an hour
- Part-time
- English
- Supervising experience
- Employee discount
- Life insurance
5d
Shift Supervisor
Arabica Coffee Ltd —Hemel Hempstead
- £13 an hour
- Part-time
- Serving
- Hospitality
- Culinary experience
- Store discount
- Employee discount
Quick apply
Starbucks Shift Supervisor
EG Group —Hayes
- £13.95 an hour
- Supervising experience
- Employee assistance programme
- Employee discount
8d
Starbucks - Shift Supervisor - 32 Hour Contract - Stevenage - New Store Opening
Starbucks Coffee Company —Stevenage
- £13.64 an hour
- Part-time
- Hospitality
- Customer service
- Supervising experience
- Store discount
- Employee discount
Quick apply
3d
Cafe Manager
Morrisons —London
- Hospitality
- Team management
- Café
- Employee discount
Quick apply
Starbucks - Shift Supervisor - 16 Hour Contract - Stevenage - New Store Opening
Starbucks Coffee Company —Stevenage
- £13.64 an hour
- Part-time
- Hospitality
- Customer service
- Supervising experience
- Store discount
- Employee discount
Quick apply
3d

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Coffee Shop Manager

The Hive London
London

Quick apply

Job details

Permanent | Full-time
£35,000 a year
14 days ago

Benefits

Employee discount

Qualifications

Hospitality
Management
Sales
Customer service
Barista experience
First Aid Certification
Coffee experience
Leadership

Full job description

Job Summary

We are seeking an enthusiastic, experienced, and customer-focused Coffee Shop Manager to lead the daily operations of our busy café at The Hive London.

The successful candidate will be responsible for managing all aspects of the coffee shop, including team leadership, customer experience, operational standards, stock control, and financial performance. This role requires a hands-on manager who thrives in a fast-paced environment, leads by example, and is passionate about creating a positive atmosphere for both customers and staff.

Key Responsibilities

Operations Management

Oversee the day-to-day running of the coffee shop, ensuring smooth and efficient operations.
Maintain high standards of cleanliness, presentation, food safety, and hygiene throughout the café.
Ensure all opening and closing procedures are completed correctly.
Monitor equipment and facilities, reporting maintenance issues as required.
Ensure compliance with company policies, procedures, and brand standards.

Team Leadership

Recruit, train, supervise, and develop café team members.
Create and manage staff rotas to ensure effective coverage during trading hours.
Conduct regular performance reviews and provide coaching and support to staff.
Motivate and inspire the team to deliver excellent customer service and operational performance.
Foster a positive, professional, and inclusive working environment.

Customer Experience

Deliver and maintain exceptional customer service standards.
Ensure customers receive a warm welcome and outstanding service at all times.
Handle customer enquiries, feedback, and complaints professionally and efficiently.
Build strong relationships with regular customers and contribute to a welcoming community atmosphere.

Coffee Shop & Product Standards

Ensure the consistent delivery of high-quality Starbucks® beverages and food offerings.
Maintain product quality, presentation, and availability throughout service periods.
Support staff training in coffee preparation, food handling, and customer service standards.
Monitor waste and identify opportunities to improve efficiency and profitability.

Stock & Supplier Management

Manage stock levels and place orders with approved suppliers.
Conduct regular stock takes and maintain accurate inventory records.
Ensure products are stored, rotated, and handled in accordance with food safety standards.
Minimise waste and control costs while maintaining product availability.

Financial Performance

Monitor daily sales, labour costs, and operational expenses.
Support the achievement of sales and profitability targets.
Manage cash handling procedures and daily reconciliations.
Prepare reports and provide operational updates to senior management.
Identify opportunities to increase revenue and improve customer engagement.

Health, Safety & Compliance

Ensure compliance with all food hygiene, health and safety, and relevant licensing regulations.
Conduct regular risk assessments and maintain a safe environment for staff and customers.
Ensure all staff complete required training and adhere to company procedures.
Maintain all records and documentation required for compliance purposes.

Skills & Experience

Essential

Previous management experience within a busy coffee shop, café, hospitality, leisure, or retail environment.
Experience managing teams in a fast-paced, high-volume customer-facing operation.
Strong leadership and people management skills.
Excellent customer service and communication abilities.
Proven experience managing staff rotas, stock control, and operational performance.
Strong organisational and problem-solving skills.
Knowledge of food safety, hygiene, and health and safety requirements.
Ability to work flexibly, including weekends, evenings, and public holidays when required.

Desirable

Experience working with recognised coffee brands, including Starbucks.
Barista experience and a passion for coffee and hospitality.
Food Safety Level 2 Certificate or higher.
First Aid qualification.
Experience delivering sales growth and achieving business targets.

What We Offer

On-target earnings (OTE) of up to £40,000 per annum (£35,000 base salary and performance-related bonus of up to £5,000).
Staff discounts.
Supportive and collaborative working environment.
Opportunity to make a significant impact within a growing and community-focused business.
Career progression opportunities within The Hive London.

Working Hours

This is a full-time position working a usual schedule of Tuesday and Thursday through Sunday, with Mondays and Wednesdays designated as days off. However, flexibility to work varying shift patterns, including early mornings, evenings, weekends, and public holidays, is required to meet the needs of the business.

Equal Opportunities

The Hive London is committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome applications from candidates of all backgrounds and experiences.

Pay: £35,000.00 per year

Work Location: In person

Quick apply

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