Customer service manager Work, Jobs in Edinburgh, Edh (with Salaries)

Customer Service Duty Manager
Menzies Aviation —Edinburgh
- Full-time
- IT
- Leadership
- Communication skills
3d
Front Desk Night Manager
Virgin Hotels —Edinburgh
- Full-time
- English
- Hotel
- Supervising experience
- Annual leave
- Employee assistance programme
Quick apply
Operations Team Leader
Wills Marquees Limited —Kinross
- £32,000 - £45,000 a year
- Full-time
- Hybrid work
- Driving
- Organisational skills
- In-person
- Free parking
- Relocation assistance
Quick apply
2d
Retail Manager
Sodexo —Edinburgh
- Up to £36,000 a year
- Hospitality
- Retail management
- Employee assistance programme
Quick apply
10d
Duty Manager
ABM UK —Edinburgh
- £39,000 a year
- Full-time
- Customer service
- English
- Organisational skills
- Employee discount
Quick apply
Store Manager
Safestore —Edinburgh
- £30,000 a year
- Full-time
- Sales
- Customer service
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Trainee Account Manager
Apex Prime Limited —Edinburgh
- £26,000 - £28,000 a year
- Full-time
- Hospitality
- Management
- Sales
- Free parking
- Health & wellbeing programme
Quick apply
2d
Key Account Manager
Swagelok Scotland —Central Belt
- From £45,000 a year
- Full-time
- Sales
- Driving
- Life insurance
Quick apply
1d
Anthropologie Service and Selling Manager - Edinburgh, Scotland
Anthropologie —Edinburgh
- Full-time
- Sales
- Team management
- Leadership
- Annual leave
- Employee assistance programme
Regional Operations Manager
Sodexo —Edinburgh
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Quick apply
7d
Team Leader
Card Factory —Dalkeith
- £13 an hour
- Leadership
Bershka Edinburgh General Manager
INDITEX —Edinburgh
- Full-time
- Sales
- Leadership
Quick apply
8d
Counter Manager - Edinburgh Straiton
Benefit Cosmetics UK —Loanhead
- Part-time
- Hospitality
- Management
- Sales
- Annual leave
- Referral programme
Group Manager
Joup Pret —Edinburgh
- £45,000 a year
- Full-time
- Hybrid work
- Leadership
- Employee discount
Quick apply
Senior Property Manager
Albany Lettings —Edinburgh
- £39,000 a year
- Full-time
- Mentoring
- Organisational skills
- In-person
- Annual leave
- Bereavement leave
Quick apply
9d
Assistant Manager
THE SHIP INN —Leven
- Up to £38,000 a year
- Full-time
- Hospitality
- In-person
- Leadership
- Employee discount
Quick apply
13d
Regional Customer Relationship Manager
Barchester Healthcare —Edinburgh
- Microsoft Powerpoint
- Microsoft Excel
- Sales
Quick apply
Duty Manager
ABM —Edinburgh
- £39,000 a year
- Full-time
- Customer service
- English
- Organisational skills
Team Manager - Contact Centre
Aptia Group —Edinburgh
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Management
5d
Customer Contracts Manager
Alexander Dennis —Larbert
- Full-time
- Hybrid work
- Contracts
- Communication skills
Quick apply
8d

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customer service manager jobs near edinburgh, edh

Customer Service Duty Manager

Menzies Aviation -
Edinburgh

Apply Now

Job details

Permanent | Full-time
3 days ago

Qualifications

IT
Leadership
Communication skills

Full job description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents.

But at the heart of our business is our people.

Role Purpose

To actively be part of a dynamic team in the day-to-day running of the shift, including coordinating and allocating staff and resources to fulfil service standards for our customer airlines. To ensure our ground handling is delivered safely, on time and consistently in line with service level standards. You will be responsible for leading a team of Customer Service Agents and Customer Service Lead Agents

What you will be doing

Ensure consistent practices are in place for management of all aspects of the company
Ensure all staff are fully updated and informed of all operational issues, company updates and station operational notices. Deliver daily team briefings.
Ensure staff are fully trained in line with Airline operating procedures and comply with directives set by DFT and CAA
Ensure all passengers are kept updated and informed during any delay or Monitor content, timing, clarity and consistency of passenger announcements
Ensure all passengers are dealt with in an efficient and professional way

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health and safety of yourself and of others whilst at work. You must carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures. For further details, please see the job description attached.

What we are looking for

Good verbal communication skills
Diligent attention to detail
Aptitude for working with a variety of information technology
A full 5 year work/unemployment/education history
Proof of Right To Work in the UK

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.

Application Instructions

Is this role ticking all the boxes for you? If so, please click apply now!

Need more detail? Feel free to contact [email protected] for further information

Apply Now

Refine Your Search

customer service manager jobs in edinburgh, edh

Customer Service Duty Manager

Front Desk Night Manager

Operations Team Leader

Retail Manager

Duty Manager

Store Manager

Trainee Account Manager

Key Account Manager

Anthropologie Service and Selling Manager - Edinburgh, Scotland

Regional Operations Manager

Team Leader

Bershka Edinburgh General Manager

Counter Manager - Edinburgh Straiton

Group Manager

Senior Property Manager

Assistant Manager

Regional Customer Relationship Manager

Duty Manager

Team Manager - Contact Centre

Customer Contracts Manager

I want to receive the latest job alerts for customer service manager in edinburgh, edh

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