Customer support representative Work, Jobs in Edinburgh, Edh (with Salaries)

Customer Service Representative
Diligenta —Edinburgh
- £24,479 a year
- Full-time
- Microsoft Word
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Representative School Leavers
Diligenta —Edinburgh
- Up to £24,479 a year
- Full-time
- Microsoft Word
- Communication skills
- School
- Employee discount
Quick apply
5d
Tenant Liaison Officer
Firstcall Trade Services Ltd —Edinburgh
- From £27,000 a year
- Full-time
- Microsoft Office
- Construction experience
- In-person
- Free parking
Quick apply
1d
Sales Representative
Flames —Edinburgh
- £15 - £17 an hour
- Full-time
- Driving
- In-person
Quick apply
10d
Customer Advisor - Night Stock flow
B&Q —Edinburgh
- £13.10 an hour
- Weekend availability
- Annual leave
- Employee assistance programme
4d
Customer Service Representative
William Hill —Edinburgh
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
General Assistant
BaxterStorey UK —Edinburgh
- £12.71 an hour
- Part-time
- Serving
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
General Assistant
BaxterStorey —Edinburgh
- £12.71 an hour
- Monday to Friday
- Serving
- Customer service
- Employee assistance programme
- Employee discount
3h
Field Sales Representative
Octopus Energy Group —Edinburgh
- £26,300 a year
- Weekend availability
- Customer service
Quick apply
Shop Volunteer – Edinburgh Marchmont
Save the Children UK —Edinburgh
- Temporary
- Customer service
- Administrative experience
- IT
Quick apply
14d
Facilities Co-ordinator
Fife Council —Dunfermline
- £34,914.86 - £43,437.09 a year
- Part-time
- Remote
- Travel
- Leadership
- School
- Employee discount
4d
Storeman - Mon to Fri
BaxterStorey —Edinburgh
- £32,000 - £35,000 a year
- Monday to Friday
- Hospitality
- Customer service
- Food service experience
- Employee assistance programme
- Employee discount
14d
Car Park Mobile Patroller
APCOA PARKING (UK) LTD —Edinburgh
- £13.45 an hour
- Cash handling
Quick apply
11d
Senior Product Manager
Companies House —Edinburgh
- £53,540 - £57,250 a year
- Full-time
- Presentation skills
- Agile
- Leadership
- Annual leave
11d
Head of Hospitality & Events
BaxterStorey UK —Edinburgh
- £40,000 - £45,000 a year
- Weekend availability
- Hotel
- Budgeting
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Business Development Representative
UserTesting —Edinburgh
- Full-time
- Business development
- Travel
- Communication skills
Relief Security Officer
Wilson James —Edinburgh
- £15.50 an hour
- Customer service
- Computer skills
- Annual leave
- Employee discount
Store Manager - Edinburgh
Oak Furnitureland —Edinburgh
- £55,000 - £60,000 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Free parking
- Employee assistance programme
Client Relations Manager - Core Client Relations team
Nucleus Financial Group —Edinburgh
- Financial services
- Annual leave
Deputy Manager
Iceland —Musselburgh
- £31,080 a year
- Full-time
- Customer service
- Training & development
- Retail management
- Employee discount
- Referral programme

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customer support representative jobs near edinburgh, edh

Customer Service Representative

Diligenta -
Edinburgh

Quick apply

Job details

Full-time
£24,479 a year

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Paid volunteer time
Car scheme

Qualifications

Microsoft Word
Pension
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Customer Service Representative
£24,479 per year
Standard Life House, Edinburgh, EH1 2DH

What does the Customer Service Representative role involve?

You'll be joining a people and technology-driven business, supporting customers through front‑line telephony. Whether handling calls about life assurance, savings, investments or pension plans, or managing the processing and updates that keep their policies running smoothly, you’ll ensure a seamless experience during the moments that matter.

Comprehensive training will be provided so financial services experience isn't essential. Many new colleagues join us from customer facing backgrounds in contact centres, retail, hospitality, or the travel industry.

We support our colleagues with competitive benefits:

We're an accredited Real Living Wage employer
No weekend or evening working
31 days annual leave (includes UK Bank Holidays)
Annual discretionary bonus eligibility
Contributory pension scheme (up to 6% matching), Group Life Assurance, and Group Income Protection
Supportive people policies for the moments that matter in life (Carer's Leave, Foster Leave, Fertility Leave, Retirement Leave and an Annual volunteering day)
Wellbeing programme with health checks, nutritional advice, second medical opinion option, employee assistance programme and mental, physical, and financial support
Personal and career development opportunities across a wide range of business functions and specialist areas
Perks at Work (expansive online discounted shopping)
Car lease scheme and Jaguar Land Rover discount
Cycle to Work scheme and interest-free season ticket loans

Our people are...

Passionate about delivering a seamless customer experience with empathy and respect, with the ability to remain calm under pressure
Excellent listeners with strong verbal and written communication skills and able to simplify complex matters whilst providing outstanding service
Great problem solvers, flexible, and adaptable to changing priorities
Comfortable switching between multiple IT applications with attention to detail
Proficient in Microsoft Office (Word & Excel)
Excited to work with our incredible, diverse community and be part of a supportive workplace culture
Passionate about learning and sharing knowledge to enhance skills and develop best practice
Focussed on living our values - integrity / respect for the individual / leading change / learning and sharing / excellence

Who is Diligenta?

Established in 2005, we're proud to be the single largest provider of outsourced administration services to the UK Life Assurance and Pensions market.

We make a positive difference to the lives of millions, handling some of the most difficult and important calls a person can ever make to support our customers in the moments that really matter in life, providing the best service every time. Customer service is at the heart of everything we do.

Our unique technology solution enables us to make a positive difference to the lives of over 23 million customers - that's 1 in 3 people in the UK!

We celebrate the diversity of our community and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, experiences and perspectives.

If you need any help or adjustments at any stage within the recruitment process due to health, disability, or any other reason, please let us know when you apply or talk to the recruiter or hiring manager directly so we can support you.

Ready to take the next step in your career? Apply today and become part of our innovative team!

Quick apply

Refine Your Search

customer support representative jobs in edinburgh, edh

Customer Service Representative

Customer Service Representative School Leavers

Tenant Liaison Officer

Sales Representative

Customer Advisor - Night Stock flow

Customer Service Representative

General Assistant

General Assistant

Field Sales Representative

Shop Volunteer – Edinburgh Marchmont

Facilities Co-ordinator

Storeman - Mon to Fri

Car Park Mobile Patroller

Senior Product Manager

Head of Hospitality & Events

Business Development Representative

Relief Security Officer

Store Manager - Edinburgh

Client Relations Manager - Core Client Relations team

Deputy Manager

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