Digital support apprentice Work, Jobs in Edinburgh, Edh (with Salaries)

Digital Operative Apprentice
QA Apprenticeships —Edinburgh
- £20,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Employee assistance programme
- Employee discount
Digital Support Apprentice
QA Apprenticeships —Edinburgh
- £18,540 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Customer Service Apprentice
National Westminster Bank PLC —Edinburgh
- £25,785 a year
- Full-time
- Hybrid work
- Hotel
- Financial services
- School
- Annual leave
Civil Engineering Apprentice / Water - Multiple Locations (Summer 2026 starts)
AECOM —Edinburgh
- Full-time
- Hybrid work
- CAD
- English
- In-person
Apprentice Sales Assistant
Savers —Edinburgh
- £9.75 - £9.95 an hour
- Full-time
- Employee assistance programme
- Sick pay
Apprentice Retail Sales Assistant
Superdrug —Edinburgh
- £9.75 - £10.55 an hour
- Sales
- Customer service
- Communication skills
- Store discount
- Employee discount
Machine Shop Apprentice – CNC Machining
Rexroth —Glenrothes
- Full-time
- English
- Mechanical knowledge
- Employee discount
Quick apply
8d
Apprentice Manufacturing Engineer
Rexroth —Glenrothes
- Full-time
- English
- Mechanical knowledge
- Employee discount
Quick apply
8d
SHE Advisor
M Group —Grangemouth
- Overtime
- Microsoft Office
- Driving
- Communication skills
- Annual leave
- Employee assistance programme
2d
Assistant Project Manager/ Project Manager (Water Sector)
AECOM —Edinburgh
- Full-time
- Hybrid work
- Engineering
- Project management
- Organisational skills
Apprentice Multi-Skilled Maintenance Engineer
Rexroth —Glenrothes
- Full-time
- Maintenance
- English
- Programmable logic controllers
- Employee discount
Quick apply
8d
Test Equipment Repair Engineer
Trescal —Dalgety Bay
- Full-time
- Windows
Quick apply
8d
Electrical Building Services Engineer
Mott MacDonald —Edinburgh
- Full-time
- Hybrid work
- AutoCAD
- Engineering
- Mentoring
- Employee discount
13d
Senior Project Manager - Water Sector
AECOM —Edinburgh
- Full-time
- Hybrid work
- Management
- Engineering
- Project management

More jobs to discover

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IT Support Apprentice
QA Apprenticeships —Glasgow
After 12 months, you’ll finish with real experience, a recognised qualification, and a strong chance to stay on, with the option to progress to a Level 10…
£23,000 - £26,500 a year
Digital Operative Apprentice
QA Apprenticeships —Edinburgh
Log, triage and manage all service calls using Agilico’s digital ticketing platform (Vantage Online), ensuring accurate and timely updates on parts, labour and…
£20,000 a year

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Digital Operative Apprentice

QA Apprenticeships -
Edinburgh

Apply Now

Job details

Full-time
£20,000 a year

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Employee discount
Referral programme

Qualifications

Microsoft Excel
Microsoft Outlook
Microsoft Office
IT

Full job description

At Agilico we’re on a journey to build a better future for our people and planet. We’re proud to be the UK’s pioneering Circular-First Managed Print Services business, leading sustainability in our sector.

Instead of the traditional ‘take-make-waste’ model, where resources are used once and then discarded, our circular-first managed print services centre around refurbishing and recycling Multi-Functional Devices (MFDs) and parts wherever possible to cut carbon emissions, reduce landfill waste and provide a more cost-effective solution for our customers.

As this part of our business grows, we are seeking a passionate individual to join our dedicated team in Edinburgh working in our purpose-built refurbishment centre to extend the lifespan of technology and reduce our environmental impact.

Responsibilities:

Log, triage and manage all service calls using Agilico’s digital ticketing platform (Vantage Online), ensuring accurate and timely updates on parts, labour and job status.
Raise purchase orders, allocate parts to jobs, and maintain accurate digital records within company systems to support effective workflow management.
Train to become a key user and super user of Vantage Online and associated digital platforms, supporting continuous improvement in system usage and processes.
Support the diagnosis, repair and refurbishment of Multi-Functional Devices (MFDs), ensuring all activity is recorded digitally in line with company procedures.
Maintain accurate documentation using Microsoft Office applications (including Outlook, Excel and Teams) to communicate, report and track work activities.
Work collaboratively with engineers, workshop staff and management to prioritise tickets, coordinate parts, and ensure customer expectations are met.
Assist with digital stock control and inventory management, tracking parts usage and identifying discrepancies through system reporting tools.
Adhere to Agilico’s quality, health & safety and data management standards, ensuring all records, service logs and documentation are complete, accurate and audit-ready.

What we are looking for:

Good understanding of IT
Hands on person
Troubleshooting/problem solver
Good communication

Salary: £20,000 per annum

Working hours: Monday to Friday, 9am to 5pm

Benefits:

Opportunities to progress and grow your career
23 days holiday plus bank holidays, rising to 28 days after 5 years
Stakeholder pension scheme & death in service benefit
Agile Perks reward platform offering discounts and great deals
Healthcare cash plan covering everyday expenses such as opticians, dentist etc
Cycle to work scheme
Volunteer days
Referral bonuses if you nominate a friend or a new customer
Employee Assistance Programme – free advice on relationships, mental health and financial planning and more.
Enhanced maternity and paternity scheme

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

Important information:

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

Apply Now

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Digital Operative Apprentice